These guys are the best. Been here a few times, not ripping anybody off like places with the…read moreinitials GS...hmmm Very reputable, had a customer before me that they couldn't help and they were quick to tell him where to get his work done. My MacBook Pro needed a new screen, they didn't have it but could order it ( it was a little too much for me) I have extensive laptop repair experience and they told me how to do it and was real easy. Great guys

they made an appointment w/me, then did not show up and no one…read moreanswered when i made several calls following the appointment time. crickets since. dana m.

Delivered washer dryer set as promised. Dryer had issues and would only run about twenty minutes…read moreand shut off. After consulting with tech support it was determined that dryer had a faulty sensor. Best Buy decided to replace dryer instead of repairing one delivered. Delivery of replacement dryer has been a nightmare. Customer support Is useless. Save your $ and frustration and shop somewhere else.

I bought a charger for my IPad was good for only 2 months! Excuse me? 2 months?? This place of…read morebusiness is supposed to be have ( High Quality) merchandise? Well? I question this? Then their policy is that after (3) months I can't return it or exchange it! Well that really sucks! Slap on the face,that's how I feel! Bestbuy,fix your warranty rules! Some customer service people there are always on their phones! Hello?? Clients here,paying your wages! Managers ? Time for a class (101) of how to treat customers and help them always! I state my case! So disappointing Bestbuy!!!

very pleased with my experience. KJ went out of his way to meet my needs, even to the point of…read moredelivering my fixed iPhone to my door when he wasn't sure he had the right contact info. I will definitely be using Tech Solutions when I have future tech repair needs.

I brought in my laptop and they were super helpful! They got me an appointment the same day I…read morecalled and promptly took a look at the laptop. I was impressed that they were able to tell me about some common issues with the specific model and give me an idea of what the cost of fixing different issues was. They were honest with me about whether the issues were worth fixing, too. I got my computer back clean and functional. Would recommend!

I just want to recognize 2 of your employees in the Champaign store…read more Nick for assisting me which he diligently tried to fix my issue and even gave me some tips. Bryan for assisting the truck driver at 6:55 pm, who stated that he drove 2.5 hours to get to the store. He stated that he had not had contact with his family for 2 days since his screen was shattered. He had an additional 3 hours of driving today. Bryan assisted him with making a claim and then clocked out at 7pm stating that he would stay off the clock to fix it. He told me that his father is a truck driver so he felt the pain.

Updated: owner has reached out (thank you). That means a lot. I will check in with them about the…read morebattery. ($$ battery replacement for phone and new battery drains very fast).

Absolutely, totally useless. Ask a question... "I don't…read moreknow"... Looking for something in particular... "I don't know"... Prices... "I don't know"... Why even bother working there... Why does this place exist? It makes the big box stores seem like the pot of gold at the end of the rainbow!

Was told on the phone they could do an admin. password reset for a macbook pro. Got there and the…read moretech said it would take a week to get done because "it's not that simple"- actually it is and I explained that I lost the discs required to do said reset, when confronted with someone who knew what they were talking about the tech got very rude and was utterly unhelpful. Went to Best Buy Geek Squad, even tho they didn't have the disc required they were still able to remove the password thru terminal. Total repair time: less than 30 min. Avoid the Illini Union Tech Zone they are disrespectful to users who they don't think are naïve and can be taken for a ride. Go to Best Buy they are MUCH more friendlier and respectful.

CJ is the most awesome patient man when dealing with my elderly mother that was locked out of her…read moreiphone, not knowing any of her passwords. CJ stayed beyond closing and went above and beyond helping her reset everything needed to use her phone again. I highly recommend CJ! Jana

I recently went in to get some Anti virus installed on my ThinkPad laptop. The man who helped me…read moreout was absolutely no help. He recommended his personal anti-virus software, in which he proceeded to plug a USB into my laptop. At first it was fine, all of my spam was gone. But within the next couple days I went to check on my Crypto account, where I had over $20,000 in Bitcoin and XRP. All of this was wiped out and my account was left with nothing. I am led to believe that the man that installed his personal "anti virus" had stolen my blockchain key and got into my crypto account where he took all of my earnings. This was for my grandpa's retirement and he has been depositing his social welfare checks in there for over 10 years. Now he is in Cancun, Mexico with no way of paying for a return flight back here to the States! Have you seen what they are doing in Guadalajara?!?!?! He recently met a woman there as well hoping to get her a green card and return to the States with the love of his life. Now he's screwed. All thanks to the man at Campus Mobile Solutions.

Broke my screen and called up A&K they had a screen and did so I went to get it changed. The guy…read moresaid it would take an hour and they had a cheaper screen option than the certified apple screen. I decided to get that one. I went to pick it up and he wouldn't let me see the phone before I paid in order to inspect the work. Upon payment as soon as I looked at the screen I noticed something was off. The refresh rate was way too slow and there was a noticeable lag when I swiped through my phone. There was also a substantial difference in the colors on my screen. I immediately brought it to his attention and he said "that's normal. It will still work just fine" and offered no solutions to my problems. The next day I noticed something else not quite right about the screen; it's absolutely draining my battery life on my phone. My 15 pro max used to last all day of constant use and still have battery left at the end of the day. Now if I look at a text or scroll less than 5 TikTok's it will eat 10% of my battery. As far as the speed of the repair, if you really need something fixed fast I guess I would recommend them for that. If you want a quality repair with quality parts, find someone else to do the work.

They did a fantastic job getting my phone working properly again after some malicious applications…read morewere giving me trouble. Thanks!