Quick repair by owner. The problem with network connectivity was a Windows setting that was…read morechanged. In and out in 10 mins. I will keep Southern Technologies in mind for future needs Jeff W Waldrop

Fantastic service! My hard drive was failing, so I called and within three days had an appointment…read more Tony showed up, cloned the old hard drive and installed the new one, then stuck around to make sure everything worked. Even took time/money off for the first failed cloning attempt! I was able to purchase the new HD through them, too, which relieved a lot of anxiety.

I brought in a laptop that needed a new keyboard as well as some more RAM to help with some lagging…read moreissues I was having while gaming. Corey got my laptop running great! No lag at all, and did an excellent job replacing the keyboard. It looks brand new! It did take longer than I expected it to take but I know that had to do with having to order some parts plus I know corey was out sick, but that really shouldn't count against them. Life happens.

Good Place for gettin. I needed a few small pieces and has helped quickly at no charge.. Thank you…read moreto them, would recommend.

Dropped my laptop and it would not display anything. So, booked a "service window. Turned out, my…read morelaptop was beyond repair. So, I did not utilize any services. But, the tech was helpful in diagnosing my laptop's condition. It's nice having a tech repair facility closeby.

Was not expecting much given i was told here to go here by ATT who could not address my problem. I…read morewas pleasantly surprised with their services. The tall young man who helped me was amazing!! I will definitely come here when we have phone issues!

I called to received help from a technician connecting to my work computer VPN from my personal…read morelaptop . The technician Lauren was sharp and unwilling to listen to all the details before adamantly stating that I would not be able to perform the task because the two devices were using the same network . She would not let me explain that my personal laptop was connected to a separate network from that of our work computer . I know I'm not an idiot and I could tell that her tone was annoyed and frustrated . She would not let myself neither my boss that had to step in explain that we had done the task before and just needed assistance with passwords. She was so adamant about the task not being able to be performed based upon the limited information she had. At that point I just wanted to speak to a tech that would listen. Once I called back to explain the situation to Josh that I was wanting to report my experience to her superior because I felt as though she was rude. He became very defensive and stated that he heard the entire conversation and didn't think she was rude and then basically hung up by transferring me to another tech. The point is i was able to connect to my work vpn from my personal laptop while at work , a task that I was told by Lauren could not be done . I was forced to rectify the situation on my own vs. get the proper assistance needed which is why we pay Nation Networks. To help us solve technology related problems .I wish the techs would have taken the time to allow me to explain all pieces involved before telling me that I couldn't do the task .She offered no solution , no alternative and I did not get the sense she wanted to help. Which as a customer you can sense. I think Josh telling myself a long time customer that he overheard the conversation and she wasn't rude was the most absurd response I have ever been given . That wasn't even his place to make that comment . All he needed to do was direct me to someone that could be unbiased to the situation and hear my complaint and get a resolve. I deal with customer complaints all day and I would never tell a valued customer that the way they interpreted an event was wrong and just dismiss them. If I did I might lose my job . I would try to make peace and make the situation right . I hope that superiors will step in and reach out to our company employees because the way we were handled today was completely unacceptable. The biggest point I want to get across is that the reason for the call , the problem i needed assistance with was solved on my own. I was told it was impossible to connect to my work vpn from my personal laptop while at work because Lauren assumed the two devices were connected to the same network but they weren't and she never gave me a chance to share that valuable piece with her .

Veteran Owned! These techs are professional and are APPLE certified! Timely service and great…read morecommunication. Matt was friendly and professional and kept me update on all that he was doing in my iMac! Highly recommend this agency. They have also performed work at the Fractionator I work at as well.

Excellent help with finding what I was looking for and helping with questions…read more I think his name was Devon

Manager flipped her hair and walked off saying something to me when I asked why she walked by me 3…read moretimes and hadn't bothered to ask if I needed help. Then she proceeds to talk about me to a coworker. I left the store and took my business elsewhere. Called the corporate office and was transferred to the manager, the same one that was so rude. She tells me it was a misunderstanding. You deliberately flipped your hair, told me "whatever, whatever " and walked off when I asked why she couldn't she call someone to help me when she walked right by me 3 times!! Poor customer service! This manager needs to be fired and someone who really wants to work and cares about their job brought in to replace her. I'd give them zero stars if I could!

Lake Area Office Products is a company that many know and trust. They can handle the needs of a…read moresmall or large business. We have worked with them for years - Awesome people Awesome service!