Never been to this post office before, but I had no choice as it's the closest one near work…read more Popped in during lunch to send off a little surprise to a good friend on the East Coast. There's a little gas station that's closer to me, but the USPS drop off inside didn't have the small priority boxes. This is a pretty large post office. There are tons of P.O. boxes. They did have self-service machine where you can handle most transactions yourself, but I was disappointed that the send package option was not currently working. That's pretty much the only reason I dropped a star. Rich seemed to be the only employee working the counter at the time, but he was quick and got us out in no time. There were 5 of us in line. When it was my turn, he asked the usual questions about the box I was mailing (any liquids perishables, etc.) and then asked if I wanted to purchase a book of stamps. I politely declined but was curious to know how much a single stamp is nowadays (I haven't sent snail mail in a loooooong time)!! He said the current rate is $.78 per stamp and that there's talk about the price hiking up to ninety-something cents in the future. Yikes!!! I remember when they were a quarter each!! My, how times have changed... Anyway, I'd definitely return to this Scottsdale location. There's a good size parking lot outside although I can imagine it getting packed during the holidays. 4 solid stars!

If loyalty points existed for post offices, I'd be platinum by now…read more Listen... support your local post office, people. I walked in today and found myself behind at least a dozen humans who all had that same "I swear this will be quick" look on their face. And yet? The staff up front.. same guys, every time... were absolute zen masters holding the line together with patience, courtesy, and a level of customer-service stamina I honestly think deserves a medal or at least a parade. This place moved to its current location ages ago (I still call it "the new one," don't judge me), but the energy has stayed the same: friendly, calm, efficient, and somehow unbothered by the fact that we all show up with the most chaotic mail situations imaginable. I walked in with a stack of envelopes, addressed to everyone..., and the gentleman helping me (I ought to know his name by now) didn't so much as double blink. Different recipients, same address? Weird postage situations? Random questions? Not a single sign of irritation. Not even the micro-eye-twitch. Nothing. Professionals. I've had to call, I've had to come in for issues, I've even had the occasional "address forwarding plot twist," but these folks always handle everything with kindness and actual problem-solving skills. Competitors who? I trust my postal guys. Always have. This isn't my assigned post office anymore, but guess what? I'm still loyal. Because when you find a place that treats you right, listens, holds space for your mailing disasters, and sends your chaos into the world with a smile.... you keep coming back. Five stars. Ten if Yelp would let me.

This is my favorite US Post Office location in Scottsdale. After too many instances of standing in…read moreline for 30+ minutes at the Scottsdale Airpark location, I have decided to make this my Post Office of choice, even though it's further from my house. The staff at this Post Office are friendly, efficient, and knowledgeable. The line, which is typically short at this location, moves quickly. There is plenty of parking. There is also a machine that you can use after hours to buy stamps, weigh packages, etc.

I popped in again to mail a few books out again had wonderful customer service by Erik who went…read moreabove and beyond to make things easy. I showed up around 11:30 on a Saturday and there was only one person online so I was in and out in just a few minutes. I super appreciate the media discount for shipping books!

The 2 women at this post office are gems. I went in there with no knowledge of how to ship things,…read morehaving a really bad day, and they were kind enough to walk me through everything and educate me without making me feel like a burden. I'm only coming to this post office from now on

I have been frequenting this location since I moved here (a few months) as it's on my way to and…read morefrom work, so convenient. The two female clerks that work here are completely miserable! They are slow and sloppy. They are slow when there is one customer and when there are many. I have to exercise patience every time I go in here. They have made multiple errors when calculating postage, at my expense. Not only are they reluctant to admit their errors even when clearly pointing out the error, but they are unapologetic as well! Wasting customers time! I keep hoping someone new will be working but it's always these two slow miserable women! It's quicker to drive to the post office on via Linda which has fantastic service!

12/29/25 Dead bushes, unpruned trees, weeds 2 feet tall. ZERO pride as a representation of the…read moreUnited States government. Just total apathy. Then I go inside. Twelve people in line and only 2 workers that make snails look fast. Then another guy comes out from the back walking like he has cement in his shoes. He literally throws a box into a bin 10 feet away like a basketball. The look on his face is one of complete apathy, disgust and resignation. The hiring in this place is beyond horrible. Why would you ever allow someone like that to work for you? And some people wonder why there are negative opinions of federal workers. Incompetency always emerges when there is no competition.

We rented a PO Box, and we got what we wanted. Quality is good, and key fits the lock! Rates are…read morerates, so it kind of just is what it is. Not terrible, but not cheap. We don't live in Phoenix anymore, but still drive up to our PO Box. I like the staff at this location and would recommend this Post Office

In and out. Convenient location and it's huge. The staff were friendly. Took care of all of my…read moreneeds.

I am a post office fanatic. Never been to a post office I didn't like. This one is no exception…read more The staff are always kind and efficient, and it's always clean with ample parking. I do postcrossing and have lots of pen pals so I come here occasionally to send packages or restock on stamps. They've got stamps I can't even get online! And they're so chill and nonchalant about it like it's not the most amazing thing ever. Love this post office

Amazing! Helpful and extremely friendly ! Very convenient…read morepersonable employees. Service is excellent!

I have been a customer since they opened. Shipped an oil painting, faxed, returned and shipped,…read morenotary. Many places tell you how wonderful they are. NOT. This location proves it year after year through service instead of hype.

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.

Had an inexpensive gift to send. I didn't want to spend multiples of the cost of the gift in…read moremailing charges, so I brought the gift and asked how much it would be. They proceeded to start wrapping & packing it. I stopped them to remind them that I just wanted to know the cost first. The dude worked as hard as he could to do anything to NOT give me the price. Finally I just demanded that he hand me back my item, and I left. The entire time I felt like he wanted the deal before giving me a price--otherwise setting me up for a gouge. If you've had good experiences here--good on you. Mine was bad.

Great service! Staff goes above and beyond to help you with your printing, mailing, and packing…read moreneeds. They open early which is a plus. Support local businesses :)

Quick & easy! I found out about the Mailbox Shop while making a return. There is plenty of parking…read moreout front. The shop owner was very friendly during our interaction. I received an email from the retail company where I was making my return about two hours after I dropped off my package. The owner mentioned he sold the company, but they should be opened until end of the year. Very convenient if you need to ship any packages out!

Brought a ton of boxes here near closing each day for a week. They were friendly and helpful, never…read morecomplaining about the closeness to closing, how my boxes took up all their storage, or the amount of work I created for them. Good people.

Sent 2 packages with them. 1 took 5 days (April 27-May 2,2026). The other was supposed to be…read moreshipped along with it. Was never sent to Fedex. And was charged for the shipment.

It used to be better when Tyler was in charge. We've made plenty of purchases there…read more New owners don't like when you just have a package to drop off. They even tell you that. Time to go somewhere else to drop off items