I had extermination done in my house about a week ago. I took a chance with Mr Rodney Mcdouglas. I was very pleased with the service I received. I started seeing mice dropping in my house. Mr Rodney came out and throughly checked my house from top to bottom for holes. He located all the holes. He sprayed chemical which was poisonous to the mice and clogged all the holes. So far I have not seen mice droppings or seen any mice. I am very pleased with the services I received and recommend his services. read more

Best exterminator experience I've had in a very long time. Rodney was extremely detailed in closing all entry points for mice. He took his time to do a great job which is very much appreciated. Will be using Rodney for all services going forward! read more

I have doubled back and decided to use them again for my prewar Brooklyn apartment, where crawling critters are practically inevitable. Since the last service, I have seen little to none and am very excited about this. If you need good service, that's a phone call away, reach out to My Private Exterminator. read more

Rodney is great! We had him in for mice. He closed all the holes in our walls (on four floors, btw), checked behind appliances and all other potential spots. and did a very thorough job, explaining everything. His rates were very reasonable. It's nine months later now and no more mice !!! Thank you Rodney! read more

The worse exterminator with an attitude. He did nothing to get rid of my pest issue. Even broke a pipe and never rectified the issue or returned my call after all that money I paid him. He doesn't return phone calls. His 30 day warranty meant nothing. If you call him for a follow-up he either doesn't answer your call or completely ignores it. I still have mice issues because nothing was really done to fix this issue. The worst exterminator ever. Expensive for nothing. You're better off paying for a real exterminator. He's very unprofessional and his attitude is unbelievable. read more

My tenant called and told me she saw a mouse. I don't like rodents... at all. I googled local exterminators and got Mr. Rodney. He stopped by and was definitely knowledgeable. He dropped poison behind the walls and closed up all the holes. He even double checked and found the source (hole in my wall behind my fridge and stove from a bad contractor) and sealed it up after dropping poison that the mice would take back to the neat to exterminate them! Black owned, very knowledgeable. Price was very fair and my tenant said she has not seen a mouse since! read more

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Used another company. I have called three times requesting a follow up and have been ignored. Guess that 30 day warranty was just bull. Sad, they were nice but pretty pricy so I don't think a follow up is too much to ask for. Update- After posting this at 10pm I finally got a call from Rodney at 11pm. Shame it took a yelp review to get some sort of response from them. After three voicemails he claimed to not receive but did have time to see this message. Shame. You have a habit of "missing calls". Check your other reviews. I sure wish I did. I only got a reaction after this message posted. I called for weeks. Do follow-ups, get a receptionist if you can't handle calls, you ignored a customer then blamed the customer. Thanks. This message will stand. They will seem nice but if the work is done poorly you wouldn't hear from them until you post a yelp review. Good luck indeed. read more

Rodney is not only professional and fast, he's extremely reassuring. You know your pest problem will be controlled. I called him for bed bugs and he immediately sent me an email informing me of what I needed to do. He did my entire apartment for a great price, but our landlord still wanted to nickel and dime him. Rodney was there, on our side, informing our landlord of the real legal responsibility that landlords have to pest control, and this includes bed bugs. It's only been two days since he treated the place, and he even informed me he thought it was a small infestation to begin with, but I still see no evidence of their return. He does a follow up investigation for bed bugs (as is required by NYC) 2 weeks from the initial date, and I'm very hopeful that we'll be all clear. Rodney is awesome. read more

Rodney's guys completely eradicated a persistent roach problem in my studio apartment, in one treatment. The workers arrived on time, and charged a reasonable price for what they delivered. This review is being written five months after their visit. read more

Updated May 2016: Still no bed bug issues. They did a great job. Updated: After seeing my original poor review because of warranty issues - Rodney called the next morning and sent someone out the following day for treatment. I've never met Rodney, but his exterminators are friendly and efficient. I would just suggest that if you use them - make sure to be very good about calling EARLY within the 90 day warranty period. he may not want to come out if it's close to 90 days, and you don't want that headache. Also - pay cash if you can, to avoid extra taxes for using credit card. read more

I have been meaning to write a review for a while, and was just reminded when a coworker asked for a recommendation. I had mice in all three apartments of a rental brownstone building, but I didn't want to set traps everywhere and have a bunch of mouse carcasses to clean up. Rodney explained every step of his process. He looked inside the lower cabinets, pulled out the appliances, and closed up every possible mouse entry point with metal mesh. There are pets in the building, so I told him I was worried about the use of poison. He assured me he would only use chemicals inside the walls where no pets or people could possibly be exposed. I didn't realize it could be this simple, but I guess it only works if you are methodical and thorough. Rodney is both of those things, and I never had a mouse again after only one visit. Rodney and his assistant were prompt, polite, and professional. I highly recommend My Private Exterminator. read more

Rodney was amazing. He came to us on super short notice after we prepped our whole place for bedbug extermination and the exterminator our landlord sent was TERRIBLE. I would tell you more about that because it's a tragic comedy involving the "exterminator" wanting to use my toilet brush on my headboard. But I don't want you to confuse that guy with Rodney of My Private Exterminator. After I ejected the aforementioned, let's-add-feces-on-your-bed-to-your-problems "exterminator" I called Rodney. I chose him based on all I read on yelp and because he's my neighbor. Not only was he free that afternoon, and able to come over within the hour, but he also made me laugh. Which was a much-needed gift that day. He did say that his ability to come so quickly was because another appointment he had scheduled had just cancelled and because I am his neighbor - he normally needs more lead time. He was quick, friendly, kind, professional and funny. He came twice. We have been bed bug free since December. We are very grateful to him. I would recommend him to anyone for bedbug extermination and as an all-around nice guy. read more

I had an amazing experience and cannot recommend this business enough. I was terrified when I saw a mouse in my apartment so I spoke with the owner Rodney. He took my call even though he was on the treadmill and said he could have someone come in the evening. I was too scared to go back in my apartment (huge fear of rodents) and the exterminator (didn't catch his name) walked me in. He spent about an hour mouse-proofing my apartment- extremely thorough and helpful. He even gave me advice about what I should do about my landlord. I feel so much safer in my apartment now knowing that he sealed up all the holes. read more

Amazing!! I've had great experience with my exterminator twice. I had been living in a one bedroom in the west village - just moved in. And saw a mouse in my kitchen. The first time, sam, came and found a huge hole behind the stove. Filled it and checked thoroughly around the rest of my apt. All was good for three months. Recently I saw mice for five consecutive days - not okay. I called up and had Rodney come. He found several holes behind the dishwasher and cabinets. While it was disappointing that he found huge holes, I wouldn't have wanted anyone else nor would have I trusted anyone else. He was so nice and made me feel comfortable. You'd be silly to not hire Rodney if you run into a rodent / Bug situation. read more

Not totally satisfied with an exterminator we had used a couple of times in the past from park slope, we went in search of a new one who could help us deal with a sudden waterbug problem we were facing. i decided to give rodney mcdonald a try after reading a number of positive reviews of his work on yelp. i was not disappointed. he came to scope out our home for problem areas the same day we contacted him. three days later -- on a sunday, no less, he arrived, on time, to do the job. he was efficient, thorough, businesslike and respectful and he worked for about 90 minutes. and he didn't charge crazy money! his costs seemed quite reasonable to me. if he has alleviated our waterbug problem, i plan to use him again for followup maintenance work two or three times a year. (p.s. i have since found out my new neighbor has used him for years and also highly recommends him to all in search of a good exterminator.) read more

Eddie was fantastic. I called him about a mouse issue. He came out at short notice, had great advise and was able to diagnose and implement a treatment immediately. read more

I had him spray the infested areas and the roaches were back only couple days later. Service came with a 30 day warranty which at the call back he not only refused to honor but also hung up on me. The receipt stated that he's based in Brooklyn but even with initial call to see how far he is and he yelled at me that he's coming from Pennsylvania. Waste of money. Bad service and customer service. Never again read more

Terrible . I sent two emails and called for a consultation for my mother. No email back not a call back.

This is my first review but it was definitely warranted. I feared that I may have been infested with bed bugs and after reading his great reviews I figured I'd give My Private Exterminator a call. He called back asking if I had any photos of the bug I found. I was able to text him the photo and he immediately called back to let me know it was a spider beetle (phew). Despite that, he still offered to come by to inspect my place to make sure. Later that evening he came by and did a thorough inspection to put my mind at peace that I was free and clear. I will be recommending Rodney to anyone I hear that needs his services. He went above and beyond what he had to do. read more

This is my second time around and so far so good! Last year I had a mice issue and one of Rodney's guys did an amazing job. He was polite and thorough; finding holes in places that I've never thought to look. I literally have not seen a mice since then and it's been over a year. However, recently an abandoned house got remodeled and I decided to take precaution and called for an exterminator to bait and spray. Rodney came and he was just as thorough and was very knowledgeable. Rodney is also very reasonable in his prices compared to other pest control companies without trading in quality. I would definitely use him again! read more

Rodney solved my mouse problem almost a year ago, but after recommending him to a friend I figured I should also add a review here. Back in January, I had called every place on yelp after having no luck with my building's exterminator. Rodney had the best price at the earliest availability, and I'm so glad I called him. He was extremely thorough and I have seen no signs of mice since then, after having a pretty bad infestation before (got so bad I couldn't sleep at my place anymore). Even though I have a cat now, I'm keeping my fingers crossed that the blocks Rodney put in will hold tight through this winter. read more

Every time I call Rodney, his voicemail is always full or he doesn't pick up. They need to do a better at customer service. My problem returned within the warranty period and I've been calling and calling and calling. Now I'm outside the warranty period. I had to call another company. read more

I called the number and got a voicemail. I left the message 3 days ago and no one called me back.

After living in my apartment for four years without any rodent problems, mice completely took over my kitchen in a matter of a month. I contacted My Private Exterminator and they came out in an hour (on a holiday weekend too, when every other place I contacted was closed). He got to work sealing every point of entry (under my sink, behind my refrigerator, and behind my stove) and even checked the rest of the apartment for any other holes I may not have known about . Happy to say it's been three months and my mouse problem has been completely eradicated. Would strongly recommend! read more

Rodney was great. I had been living in my apartment for nearly three years when I got a roach infestation behind the cabinetry and stove in my kitchen. I still have no clue how it started since I barely cook, live alone, and I'm relatively clean, but it had gotten totally out of control and was psychologically really wearing on me. I had tried a lot of band-aid solutions--raid perimeter spray, excessive cleaning...I'd gotten rid of my entire trash can and was using plastic bags for the "trash can" that I'd take outside to the bin every night. I have a cat and had been avoiding using an exterminator for months because I didn't want poison all around the floor where my cat my walk through it or lick it. But finally I was ready to cry and I called Rodney. He responded promptly--from when I called he was there within 36 hours--and told me how to prepare my apartment for the treatment. He and a guy named Sam came by and we did a quick walk-through to show him where I was seeing roaches come out from/go into it, and he sprayed and put gel down in those areas. 15-20 minutes later they were done and he was basically like damn, you had a ton of roaches lol. He told me instructions for replacing my dishes and things, how soon to let my cat back in, and warned that sometimes it took more than 1 treatment esp considering how bad my situation had gotten because of how long I'd waited, and to call him in a week if the issue wasn't resolved.* In a week I was still seeing some roaches though far less than before, so I called him and he sent Sam back over who did about 5 mins of touch-up spraying, free of charge. Sam also advised me to use silicone caulk to fill in gaps between my countertops and wall, the floor and the wall (it's an older building so there are some small gaps in he woodwork). I followed his instructions and that plus his touch-ups have pretty much completely resolved the issue!! I think the caulk was the extra step I needed. I have since (it's been 4 mos) seen a total difference. It's just completely different. I feel back to normal. I don't get scared opening my kitchen door and turning the lights on, or opening cabinets. I don't worry when people come over. Living with that anxiety was so stressful. I highly recommend Rodney's company. He and Sam were both prompt, informative and responsive, and very professional. Also, reasonably priced!! They're in and out--handle their business very efficiently--and they care about a job well done. I'm so grateful to them for their services because I was literally at my wit's end. They're great!!! *NOTE: They don't do warranties for roaches. That's the one type of critter they don't do warranties for because as Rodney explained to me, so much of why people have roaches has to do with cleanliness and personal habits in how you keep your space. Which is reasonable, but just FYI. Him coming by again was just him extending a gratuity he certainly could have charged me for, and I wouldn't have blamed him, so I appreciated that. read more

I have used My Private Exterminator for Bed bugs and other pests in a very large apartment building where pests can be persistent and difficult to keep under control. His services are excellent and my problems are solved. Additionally, he and his workers are very personable and knowledgeable. I've actually learned a lot about pest control from these guys. One of the most important things i've learned is that you really have to listen to the exterminator's advice and follow his instructions, ESPECIALLY around bed bug issues. I had to call them back and that was not a problem, because his work is guaranteed. Their prices are reasonable but if you don't follow the proper protocol like throwing out a piece of furniture at their suggestion or getting entire apartment or house treated, you will regret it and wind up spending more money in the long run. I've referred My Private exterminator to several friends and business associates and all reported excellent service. I'm happy that there are still some small, thriving, conscientious family businesses left to call on. read more

EDITED REVIEW: After they came, the mice was still a problem. Rodney cane back to check and assured me that if I notice rodent droppings to let him know so he will return to try other methods. As of right now I have no complaints. Rodney and his employees are very polite. read more

Extremely professional, always comes the first thursday of every month and keeps my home bug free! Nice family business and Rodney is a friendly and warm professional. read more

Let me be clear- I don't do bugs- big or small. Having them in my apartment stressed me out. Now, I would have what some call a minor problem- tiny black ants- in the middle of the winter! They came from nowhere and quickly became my obsession as they crawled across my floor driving me insane. I used every DIY natural remedy- because I have pets- and none of them worked. The baits that people say worked were poisonous and since my cats get into EVERYTHING that was a no go. I found Rodney on Yelp. I will always try to support a small business and he has great reviews. Left my contact info on their website and he got back to me the next day. Came out to my apartment two days later. He also thought it was strange for me to have ants this time of year (and thought they might be something other than ants) but he sprayed indoors and outdoors around my apt. and laid gel bait. Well wonderful news for me...over a week later- I HAVE NOT SEEN ONE ANT!!!! Better still, price was affordable and much less than competitors. I will be using him to do preventive sprays every few months to keep bugs out of my place- Rodney is a very nice, knowledgeable, and professional person. HIGHLY RECOMMEND. read more

Very honest, professional and knowledgeable service. Got everything we wanted done for a reasonable price and he was very helpful in explaining things. Even hung our curtains back up for us! Highly recommended. read more

Mice have returned but Rodney will be treating the issue tomorrow with my 90 day guarantee, stay tuned

Sequence of events: - move into new apartment in Brooklyn - live happily for two months - see a mouse scurry behind the fridge and promptly want to kill myself - call Rodney at my Private Exterminator After I called Rodney, he was so quick and responsive and told me he could have one of his technicians over at my place the next day. Sam, the technician, was so nice and respectful. He did EXTENSIVE searching for any holes through which mice could enter the apartment, and found some pretty big ones behind the oven / fridge area. He filled the holes up and left bait everywhere so those mofos would die if they ever tried to get back into my apartment. Besides doing a great job, the price was VERY REASONABLE for the work they did. I had previously called some other companies I found on yelp, and some were quoting me over $900!!!! Absolutely insane. Rodney & Sam did it for less than half the price of that and did a great job. Would highly recommend. read more

Great Exterminator! Always on time, Sam and Rodney are truly helpful. They honor their warranties and they don't overcharge. If you schedule with them, you will see results. I have used them for multiple services. read more

This review is Looooong overdue, I called Rodney earlier in the year because I used another company that charged me more only to have my mice problem come back within a few weeks. So I gave My private exterminator a call and out Rodney came a few days later. Boy did he go to work looking here looking there moving this moving that sealing this and that. He ended up finding the whole the mice were coming in from and double sealed it with like a small wire looking type fence-thingy. Still to this day I'm very grateful for Rodney coming out and getting on his hands and knees to actually look around and see where the mice may be coming from. It's been more than 6 months now and NO MICE thank you again Rodney. He's a very Nice Guy also read more

Iam satisfied with the services i received today..Rodney went above and beyond to get the job done which most companies may not do. He was able to get to holes in the house we did not know existed and i know from his services we will eventually be free of pest. Finally breathing a sigh of relief that we would no longer have to live as one with mice. Thank you read more

I feel compelled to write this review after my great experience with Rodney and his company today (not that needing extermination services is ever really great to begin with). I called Rodney on Sunday and he was able to come immediately the next morning to address my roach problem. I've had an occasional monthly exterminator come on behalf of the landlord every month for "precautionary" measures and all they usually do is walk in and spray for a minute and walk out. Rodney, on the other hand, was incredibly thorough and sprayed everywhere in the kitchen and bathrooms, as well as laid a poison gel inside the outlets since they were open. After that, we found the source and he sealed up the hole under the bathroom sink with a wire mesh, after a good spray, to prevent any more from coming in. Total annihilation. I can now see what good service means when it comes to pest control. I wouldn't hesitate to recommend him - thanks a lot Rodney. read more

After an awful nightly rat encounter in the basement, I called My Private Exterminator Saturday morning and he said he would come the same day at 6pm for a complete service. Well, well he did not come before 9pm (after many calls from me) but he did come, removed a dead animal and set traps all around and checked the entire floor. He said he would come as a favor the next day to monitor the situation. This was not part of the regular service and it is true that we had discussed it at first. Well he came on Sunday again very late, killed the rat that had not been for the poison and noticed a hole in the bathroom and an ant infestation. He said he would come again the next day to close the hole. Monday morning he is almost on time, does all he had said he would do and even took care of the ant infestation. If you are willing to be patient, My Private Exterminator offers personalized services at a very decent price. I believe he was just overbooked over the weekend working like crazy and did just did his best to help and comfort a panicked lady. I will use his services again if needed! Hope NOT. read more

Rodney is as good as they come! I have used him for 3 years now for a building I have in Bed Stuy (for mice and yearly termite inspections). He is fast, reliable, honest, and very reasonably priced. I will never go anywhere else. You cannot get any better!!! This guy knows everything there is to know about critters you do not want. It actually hurt my feelings to see people saying negative things about him. This guy is 100% legit and by the book. He works from sun up to sun down. I never have a difficult time getting in touch with him, he shows up within 24 hours and he is efficient in his work. When he leaves, the problem is solved! read more

Rodney was great, such an awesomely sociable person and did a great job. Charged less than the actual job should have cost, because it was the original price he quoted. Highly recommended! read more

I had Rodney come out less than a week after I called him, he was very professional and his prices were not astronomical. He sprayed my apartment for bed bugs and now a few months later I haven't had any problems! He was a life saver who didn't break the bank! read more