Loved my stay here!!
This place is in a perfect location. I really enjoyed myself here. It is really close to the Rossio Train Station. Ubers had a bit of an issue finding it, so it might be easier to walk over to the Starbucks at the Rossio Train station so that it is easier for a pickup.
My room was very clean and fresh. It was really well appointed, but a bit cramped given that the armoire was right next to the bed and there wasn't much in the way of easily accessible storage. Hair dryer is there and there were slippers and robes too. What would have made the room perfect for me would have been washcloths, but given the fact that most European hotels don't have them, I am not counting that against the hotel.
They say that check-in was at 3, but they managed to get me into my room at 11, so I was REALLY thankful for that!!
This place has an elevator, which is helpful because the entry level is considered zero, so even level one is up stairs.
Now for the couple of drawbacks...
1) There is a very loud restaurant right next to the hotel, so there is a constant beat you can hear and feel in the rooms facing the street. Thankfully, this is turned off at 9:30 at night. The windows are sound proofed, and they do A LOT toward drowning that out, but make sure to have earplugs if you need to recover from jet lag with a nap during the day.
2) When I went to check out, they tried to charge me for waters out of the mini-bar that I did not take. Be aware of that. They did remove them from my bill, but it made me leave with a bit of a sour feeling after an otherwise lovely stay.
3) You will get 2 keys on check-in with one being to activate the electricity in the room and the other for entry to the hotel after hours and to your room. The maid took away the second key when I left it in the room, so be prepared that the key is likely to be removed if you leave it in the device when you leave.
Had I not had these few drawbacks, I'd give this hotel 5 stars. If I ever make it back to Lisbon, I would definitely consider this hotel again. Great stay!! read more