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    My Thatch Roof

    5.0 (3 reviews)
    Closed Closed

    Services - My Thatch Roof

    Deck construction

    Guest house or ADU construction

    Manufactured home construction

    My Thatch Roof Photos

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    Beautiful Backyard Living

    Beautiful Backyard Living

    3.7
    (6 reviews)

    *** WARNING. Do not hire this company. *** We paid them $600…read moreto provide a complete 3D design and finalized cost they refused to complete the work or refund our money. On Oct 10. the owner posted a response to backtrack on their story to claim they have refunded me "immediately". I HAVE NOT BEEN REFUNDED at all, this business is LYING. After I posted this update, the owner must have determined his false action was not good at deceiving readers of this review and changed his post again. (Screenshots added) Series of events: 1. We had them at our home 2. They provided a free cost estimate 3. We liked the estimate and discussed next steps. They informed us it's to pay $600 to get a completed design. We asked them point blank if paying for the design is going to provide us a complete/finalized design and that it does not require us to move forward with this business. They said yes we will be provided a complete and finalized design and no we will not be required to contract with this business 4. We payed $600 and entered the design phase 5. During the first review of our design we provided them with defects in the design based on the specifications provided and new requests we wanted to add. We were told we would be provided the complete and accurate designs with the defects corrected and the new requests added. 6. They provided a second design iteration which also had design defects which do not align with or meet our original requests. They had failed to incorporate the additional asks which were told would be provided 7. During the design review phase we aligned this business isn't an appropriate service partner for us to contract to build due to concerns we had with their contract regarding payment scheduling, accountability for damaging our personal property, and potential for cost increases. 8. We requested they finalized design plan which had already been paid for. 9. This business, as a result of us not choosing to pay the $10K+ non-refundable to move to the next phase, is refusing to complete the designs we have already paid for

    We recently finished a two year journey that took us through discussions with no less than six…read morecontractors on a project to extend our gabled roof from our house over a portion of our patio so we could get more use out of the area. We finally decided to pull the trigger and proceed with the process right at the same time as Covid hit and at the onset of higher wood prices as well. Contractors for home improvement projects like what we wanted to do were in high demand. Ours was a small but complex project (due to several different roof lines) and we found out the pool of contractors was small. Some were upfront with us and said it was more complex than they could handle. A few of the very well known contractors around Frisco acted like they were up to the task of the project but when all said and done they didn't have the knowledge to actually build the specific design that we wanted. We went the extra step to get a structural engineer to prepare a report but unfortunately he turned out to be totally worthless and inept, his design was horrible, and he was a waste of money. He ended up being more of just a "concrete slab guy" rather than a structural engineer. We mistakenly thought we would be better prepared if we had a structural report ready for whatever contractor we picked, but we finally found a contractor that had a competent structural engineer they used that knew what they were doing - read on. Because it took so long to find a contractor we trusted, we had a lot of time to really plan out what we wanted. We were wanting to extend the gable over the patio, but had some specific preferences for the finish out. We wanted certain lighting accents, fans and electric heaters to get more use out of the covered space. We came across Beautiful Backyard Living (BBL) and after seeing the videos they had online, we gave them a call. Austin came out and worked with us during a consult where we talked about our vision and what we wanted to include. We knew it was a challenge, from a design and build out perspective, but Austin was great to work with. He took our concept and ran with it. They created a design that was structurally sound and that fit our vision perfectly. He came up with a visual rendering of the build out and took us through a couple iterations adding his ideas to ours to come up with a great plan. I was impressed with how professional BBL was and the fairness of their terms. NOTE: we even had one contractor that tried to discourage us from actually signing a contract for the work; if your contractor won't agree to the work in writing, run, don't walk away from that company! But with BBL, it was part of the process. Everything was in writing, pricing was agreed to up front, leaving nothing to chance - I really respected that. I'm not sure if our project was as involved as others, but we had carpentry, roofing, brick work, guttering, and electrical sub contractors involved. Austin, was there every step of the way making sure things got done right, corrected any issues to fit the plan, and adjusted as needed. He was working for us, and held his subs to his high standards. Suffice it to say the end product looked great. The brick addition blended in so well, and the carpentry on the covered gable, ceiling and cedar accents looked great. The patio cover extension looked like it was part of the house all along. We highly recommend working with BBL, their work is absolutely stunning!!!

    Reformed Outdoor Structures

    Reformed Outdoor Structures

    4.5
    (39 reviews)

    In over 30 years living in Texas, this was our best experience with a contractor. The ROS team did…read morea great job on our patio project. It transformed our indoor/outdoor living space. You are dealing with the family that is taking care of your project from A to Z. No subcontractors, no employees. The project is personal for them, as it is for you as the client. Their work is excellent. They are skilled, diligent, and go out of their way to make sure the project is exactly what you imagined it to be. I cannot recommend them highly enough.

    This is the second time we've worked with the team at ROS, and they continue to be the most…read moreprofessional, thoughtful, and efficient contractors we've ever hired. Back in February 2021, they built a cedar pergola and Trex patio at our old house--in just seven days. It was so fun to watch their process that I was honestly disappointed when the project wrapped up! Fast forward to April 2025: we brought them back to build a cedar storage shed attached to our house and install a new concrete pathway in the front yard. Even after I changed the design and scope mid-project, they still delivered everything flawlessly in just five days. Once again, it felt like they had just gotten started, and suddenly, it was done--beautifully. Wyatt, Sterling, and Jakob are true craftsmen and genuinely rare finds. They're earnest, collaborative, and clearly take pride in their work. I recommend them without hesitation and am already brainstorming more projects just so I can hire them again.

    Your Home Expert

    Your Home Expert

    4.8
    (70 reviews)

    The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

    YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

    My Thatch Roof - contractors - Updated July 2026

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