I chose this company because of their advertised free service call and their prompt availability…read more The technician arrived quickly, was courteous, and completed the work in about 15 minutes. My garage door cable had come off the drum and one wheel had come out of the track. I was presented with two choices: a $275 "temporary fix" or a $475 "permanent fix." I asked exactly what the temporary fix included and was told it simply meant putting the wheel back in the track and rewinding the existing cable onto the drum. No replacement parts were installed. Although I understand that companies charge for experience and expertise, $275 felt excessive for what I was told was simply reassembling the existing parts. What concerns me even more is the invoice I received afterward. It states that I declined new rollers, end bearing plates, center bearing, vertical tracks, and even a new garage door opener. That was not how the conversation was presented to me. I was offered only two choices--a temporary repair for $275 or a permanent repair for $475. I was never given individual estimates for each of those items or asked to make separate decisions about replacing them. When I contacted the company afterward to express my concerns, they responded by explaining their pricing policy but did not address my concerns about the invoice or whether the work performed justified the charge. The technician was professional and prompt, and I appreciate that. My dissatisfaction is with the pricing, the way the repair options were presented, and the documentation that appeared on my receipt afterward. If you're considering this company, I recommend asking for a detailed written estimate before authorizing any work and making sure you understand exactly what is being repaired, what is being replaced, and what will appear on your final invoice.

We had a garage door spring break, and based on this company's follow through on my previous…read moreexperience, I reached out for a replacement. The same tech I worked with, came out and again. This time and I was properly notified when he was en route. We opted to replace both springs (replace as a pair of you have two) and all the rollers for their HD lifetime versions. The price was higher than expected, but fair considering their immediate response, knowledge, and I didn't have to order parts online and install myself. John weighed my door, checked the current spring specs and got us squared away pretty quickly. I believe in second chances and this experience was smooth from start to end. Great job!!!

Had some guys over to handle the new flooring in the hallway. They just showed up, got straight to…read morethe job, and didn't leave a mountain of dust behind when they finished. The floors look solid and the price was exactly what we talked about upfront.

I used Jay to install a new kitchen sink and gas stovetop…read more Although the project got started later than I wanted, Jay was always responsive when asking for updates. He provided guidance on which appliances to buy and measurements, even finding a model that worked for my kitchen. He was kind and helpful throughout the whole process. And the installation (and clean up) was executed well.

I've had two exterior projects (fence rebuild and pergola+gutters) completed with Alex and his…read moreteam. From start to finish the progress was done with professionalism and with highly skilled team members. I am very satisfied with the projects. See the quality in the pictures and for a bonus tidbit know that all my neighbors love it too. Thank you!

Highly recommend using Regal Fence. Alex is straight forward and no bs. He'll make sure the…read moreproject is done the right way.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Josh was very professional and courteous. I explained my issue and he was able to inspect and…read moreresolve the matter rather quickly. I would definitely recommend Dwell Roofing & Exteriors and Josh if I ever need service again.

Excellent response and service! Highly recommend - arrived next day and advised of the repair…read moreneeded, once approved it was done quickly and professionally - couldn't tell work was done!

My foundation watering system had a leak, and Xscapes repaired it. They came out the day…read morerequested. When another job ran late, they kept me advised and offered me the option of rescheduling. At my request they went ahead and came late on my requested date. They quickly repaired the leak and another weak point in the system. At my request, they walked me through how to operate the automatic timer. They were friendly and very helpful and took their time to do the job correctly. I highly recommend them.

This lumber yard has been here since I moved to Dallas in the 1990s and is still going strong…read moredespite competition from Lowe's and Home Depot. With their friendly customer service and wide selection of lumber it is easy to see why they are so successful. I needed a special sized board that I could not find anywhere else so I went to Ivey's and Nick in lumber sales was extremely helpful. He got me what I wanted without a problem. He was also really friendly, which was appreciated. I think in the future I make Ivey's my first stop when I need any kind of wood product.

I arrived a few minutes before five and the nice lady in the front directed me to the lumber…read morecounter. Nick was in the warehouse area helping another customer. He was great to meet and very helpful. And there was another gentleman on staff that spoke to me several times to make sure I was finding everything I needed. I liked your store better than a big box and will drive out of my way to shop with you. I hope others do also