I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

I just want to thank Mark for a job Well done!…read more Forget Zerorez! Mark is the real deal! He is committed to his craft and made sure all my carpets came out fantastic. We were considering having our carpets replaced and then decided to try Zerorez, due to all the ads I had head on the radio. But then I went looked at the reviews for Zerorez, I changed my mind. So many complaints and unhappy customers! That led me to Mark and Cleanstarr. I am so happy with results. My 15 yr old carpets look new again! Here's another 5 Star review to add to your growing list! Thanks again Mark!

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Great service. Very communicative. Gave us an estimated amount of time and they were done within…read morethat time. I like the fact that they minus the furniture area when they're taking their measurements in terms of giving you a quote for the job. I have a pet that sometimes makes an accident. He warned me that once the carpet cleans and gets wet, we might smell the Pet order initially, but we did not perhaps because of the pet deodorizing solution that they use. Overall very satisfied and will use them again. I was not satisfied with the company I hired last time and decided to try a new company and I'm glad I did!

I had Green Clean come to help us find the source of odors in our building. I highly recommend this…read morecompany if you have any cleaning or restoration needs.

Jim was fantastic and listened to our serious concerns. He went above and beyond trying to help us…read moreclean our cat trashed amazing couch. (Apparently we are having a hard time parting with it.) He worked hard to do what he could to remove her smell as best as anyone ever possibly could. He followed up two days later to be sure we were happy with our job. He warned me when cat's spray there is almost always a chance you will have to trash the couch. I let him know most of the smell was gone but not totally and he is coming out for another treatment just to be sure we have done everything we possibly can. They are fantastic! Professional and quick!

CJ's Chem-Dry got us in for a later evening appt on very short notice. We were driving across the…read morecountry and wanted to get the floors cleaned once we arrived on our 2200+ mile drive the evening before we closed on our new house. They were so friendly and willing work with us. They set up an appt around our crazy schedule and their employees did a great job! They were friendly, worked quickly, cleaned our carpets very well and were honest enough to mention certain areas of the house (after using a black light to confirm) that did not really seem to need the cleaning. I would definitely recommend CJ's to anyone looking for a fair, honest and good quality company to clean floors.

Kris was wonderful at cleaning our carpets in our new house that we just closed on. He paid…read moreattention to stains and taught us about different carpet types so when it comes to replacing some if the carpet we know what will really hold up. Highly recommend for your cleaning needs and well worth the money.

Kris got back to me right away when I sent a message, asking for a quote. He gave me a deal he has…read moreon his website. He was able to clean my carpets a few days later. Kris was great with communication. He called to say he was running just a bit late, which was fine. What I appreciate most about Asplund cleaning was that he was up front and honest about what needed to be done and what didn't need to be done. I was considering having the furniture cleaned as well. Kris looked at it and said it really didn't need to be cleaned. He could have said it needed to be cleaned and made another $100. Instead, he gained a customer for life for not trying to gouge me and do something that didn't need to be done. The carpets now look and smell great! He charged less for the whole house than another cleaning company did for the living room and hallway! He also didn't charge extra for steps, which is appreciated. I would strongly recommend Kris for carpet cleaning and will be using him again in the future.

Poor job....unreliable....not worth the money is what you need to know…read more Read on for more information. I really wanted to leave a good review for Nick's carpet cleaning, but I can't. When I reached out to several companies, I asked they typical questions about carpet cleaning, plus asked if they could move a couple of pieces of furniture. Nick said his company could. He showed up alone, and did not move any furniture. He struggled getting the equipment up and down the stairs and we were actually worried he was going to hurt himself. After he left and the carpet dried, I noticed several stains around the carpet and it didn't feel soft when it dried. Instead of leaving a bad review, I reached out and asked what I should do. I also mentioned that my carpet was stiff and crunchy, so I asked if there was something we could do for that. He offered to come back out Monday. I said, "sure. What time?" He replied, "130" I confirmed 1:30. When he didn't show up at 1:30, I reached out. Nick said he came to my house at 1:10 and knocked loudly and no one answered. Then he left. He assumed I forgot and didn't wait until our appointment time. No one was home because the agreed upon appointment time was 1:30. The next message was rude and Nick turned this on me and said, "you should have communicated that with me. I drove all the way out from Otsego. I was trying to be nice." I was trying both times to give him a chance to fix the problem so that I could leave a good review. I like to support small businesses. Now I am stuck with carpet that doesn't look, smell, or feel clean, and I will need to have to call out another company or live with it.

Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

Dan's Cleaning Service is a generational family owned business that does fantastic work. We had…read moresome carpeting cleaned in our home and it turned out great! Sam did a great job and provided top notch customer service. If you need your carpets cleaned, I highly recommend Dan's Cleaning Service to get the job done right!!

I just had my house deep cleaned with Dan's Cleaning Service....they cleaned for about 5…read morehours.....Rosario and Sadie. I was amazed at how thorough they were. Dan even came over to look over everything. I have signed up to get monthly cleanings with them. I highly recommend!