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    MyCFO - outsourced financial management

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm

    Services - MyCFO - outsourced financial management

    Accountants

    Bookkeepers

    Business filing for current tax year

    7 More Services

    Individual filing for current tax year

    Current year tax preparation and filing

    Business filing for past tax year(s)

    Individual filing for past tax year(s)

    Past year(s) tax preparation and filing

    Audit and conflict resolution support

    Tax planning

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    3 years ago

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    H&R Block

    H&R Block

    (9 reviews)

    If I could give a negative star, I would…read more I received a notice back in November of 2024 regarding a possible assessment from the DOR for our 2021 tax return. I made multiple attempts to contact a tax rep at HR block, with ZERO response. When I did finally get ahold of someone, probably 1.5 months later, I was told we needed to file an amended return, as there was a missing W2 on the original return and we had to pay almost $400 back to the DOR. Fast forward a bit, it is now April and I am still fighting this, they are denying my claim (their "peace of mind" option) stating I never gave the documentation to the original prep person, which is completely inaccurate. This company is IMPOSSIBLE to get in touch with. Their customer service people are rude and I was hung up on once, one person sent me to some random banking center which I asked to speak to "client claims," then a third rep told me "client claims" has no direct line to call and everything had to be done via email. What kind of joke of a company does this? How can they sit here and charge me hundreds of dollars for "peace of mind" never stating EVERYTHING HAD TO be submitted online and then accuse me of lying and deny my claim. This company is an embarrassment and shouldn't be allowed to "help" people with their taxes. It seems like a scam and false advertising. I spoke with client claims department when someone FINALLY returned my phone call and they again, insisted I never provided the documents and continue to deny my claim. DO NOT USE THIS COMPANY + ESPECIALLY DO NOT PAY FOR "PEACE OF MIND" because it is far from what they provide.

    After waiting 4 weeks from my visit I called and asked about my status, employee right away assumed…read moreit was submitted and wondered what I called about but second guessed himself to find out it was never submitted. He had to call me back after looking into it. Got a call back the same day saying another employee failed to follow through with submitting it after my 1hr + long appointment back in March. Employee then stated it was put on them to complete, proceeded to ask me questions to verify information on my form before submitting it. Not happy with my experience. Tried calling the corporate number 1 (855) 897-8639 but they cant put me on with a live person unless I pay for the + package. So I had to email hrbmobiletaxes@hrblock.com to ask for a person to talk to. They sent the client retention number (855) 211-5334. Anyone else having issues with this company, call the client retention number, they were helpful and didn't waste my time.

    MyCFO - outsourced financial management - accountants - Updated July 2026

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