I have known the present store in Ravenna and three personnel who work there for the last few years since I purchased a set of Speed Queen washers and dryer with the help of Bob Scheatzle who has been most helpful and honest and dedicated to making sure that he answers my questions. Myers appliance store has-been my favorite independent appliance store for many years like when they had a store in Stow, Ohio last century. I met Bob for the first time at the Ravenna store and I like his manner of dealing with me as a customer. He is courteous and polite and doesn't talk a lot. He is not a fast talking salesman. Bob Scheatzle allows the customer to begin and direct the conversation and talk. He does not dominate the conversation and he does not crowd you out from talking about your subjects with him. He is rather quiet but informed about many aspects of appliances. He has been most patient with me. He is indeed knowledgeable about appliances that I ask him to describe to me. On a few occasions Josh has helped me learn about certain appliances and he has taken me to the show room to pin point specific features. Frank on one occasion did explain at length at my request the details for installing and making work a Speed Queen washer with certain modifications. In short these personnel who have served me have been honest and trustworthy. I do indeed Iike to see the smaller or compact Danby refrigerators and freezers as well as the Speed Queen washers and dryers on display. I have received lengthy explanations about the workings of the Speed Queen washers and dryers. Choice of appliances is not overwhelming but these people promise to service what they sell to you. So many of the bells and whistles and ribbons that decorate large commercial stores are not to be found here. Nobody is offering me a free ice cream cone for looking three times at a new appliance. I frequently get good service directed to me as I am often the only customer there for a short time. In many respects this store is much better for this reason and other reasons. Josh and Bob and Frank have been patient and helpful with me reviewing conversations and details already covered during previous visits. I did buy two small compact red Danby refrigerators and dehumidifiers in addition to the new Speed Queen unit. Delivery was careful, prompt and courteous as the crew did extra things to accommodate me for installation and delivery. I have been visiting the Ravenna store many times since then in large part because I like the personnel who know me and treat me with respect and display courtesy and knowledge. You should give these people a chance to serve you. read more

We were looking for a washer and dryer made to last and were disappointed in the offerings and customer service in the big box stores. I talked with a salesman named Bob who explained the details of the Speed Queen washer and dryer. The Speed Queen was not available in the big box stores. Bob was a nice salesman who spent a lot of time showing me not only the Speed Queen but other brands and other appliances as well. He was very knowledgable and welcomed questions. Also thankfully he wasn't at all pushy. In another store that I checked out I walked through every aisle of appliances twice and the two salespeople in the department never even acknowledged me, they just sat on two chairs and talked to each other the whole time. I ended up going back to purchase the Speed Queen at Myers and hope it will live up to it's great reputation. The appliances were delivered as promised and I was called twice on the day of delivery: first call in the morning was to give us the estimated time of delivery and the second call was to tell us the truck would arrive in about fifteen to twenty minutes. Joe and Kenny were the installers/delivery team. Both were polite and efficient. There were no problems with the set up, no wobbling or leaks or dents or damage to the floor. Joe spent considerable time with us explaining the features of the washer and dryer, answering our questions, and sharing some general information about appliances. He was experienced and it showed. The only negative I have is that I wished Myers was still in Stow. It's not hard to find in Ravenna but it's more of a drive. Still, two thumbs way up for the appliances and the employees. read more

The purchase price was attractive for a Speed Queen washer and dryer. What was impressive was the included installation. In the Basement; needing longer hoses for everything; including the gas for the dryer as well as supply and drain hoses for the washer. The care taken to move the old out and the new in was impressive. The two guys were very careful to make sure nothing was damaged, they had tight corners and difficult work. Twice, with each piece of equipment ( 2 out and 2 in) the hand truck and whatever was on it need to be physically picked up and walked down three steps and rotated 90 degrees. No grumbling, but joked about the exercises today's install would replace! When things break and money has to be spent to replace AND nothing ever seems to go right, Meyers Appliance and their crew were outstand! We got a great product for a great price and it was a painless process. RECOMMEND HIGHLY!! read more

Javier was courteous and professional when I spoke to him about a new top-load washer. I had researched several models and Myers had a few of them in stock. Javier showed them to me and we discussed the differences between them. However, the quality of these machines was not what I was expecting as they had many plastic parts and their life cycles made it difficult to justify their cost. Then Javier showed me the Speed Queens. That sealed the deal. Well made with metal parts and a warranty to back it up. For a nominal fee Myers delivered the washer to the house, installed it and hauled the old one away. The two gentlemen who did this were also courteous and professional and ran the washer through a basic wash cycle to make sure it was working properly. I would not hesitate to shop at Myers Appliance again because of their outstanding customer service and their ability to service what they sell. read more

The Maytag washer and dryer I purchased from a big box store both lived a very short life and were complete garbage. I decided it was time to step it up so I went to Myers Appliance and, at different times, purchased a Speed Queen Washer and Dryer. I love them both! The sales process was easy and straight forward with no games. The delivery on both appliances was great. When my next appliance need arises, I will return to Myers Appliance. Now, I have to say something about my Speed Queen washer. It does NOT wobble no matter what I put in it. I can wash one pillow with zero wobble when it spins. I can wash a heavy quilt with zero wobble. The counter-balance in the Speed Queen washer is amazing. Myers Appliance is amazing! read more

Although I had to wait a bit longer than I would have liked for an appointment (they were short a service tech due to injury), it wasn't a big deal because my dryer problem didn't stop me from using it. The technician that came out was very professional, informative (maybe TOO informative as I didn't really care about the "why"!), personable, and fixed the problem the first time. I buy most of my appliances from Myers Appliance and have always received great products and service from them which is why I chose to wait for an appointment. I would recommend them for anything you need to purchase or have serviced. Thank you Myers Appliance!! read more

I wanted an LG DLE3200 dryer. Mike explained that there was a 1 month backlog on this and recommended the DLE3600 model which was in warehouse. So ok, but he explained that the pedastal that I wanted with it would take 2 weeks to come in. So I ordered the two items. I was kept informed of the order progress and promptly told when all items were in. Delivery and installation were quick and easy (for me anyway - they had to remove one of the banisters to get the dryer downstairs). I love my new dryer and recommend Myers Appliance to anyone. Great service. Thanks you guys! read more

Purchased wall oven, exhaust fan, microwave and dishwasher from Meyers. Everything was available in stock at great prices! (Unlike other retailers with long wait times.) Was easy to schedule install with installer Meyers works with and install went great even requiring trimming quartz countertop and rerouting water lines for dishwasher. Can't recommended Meyers highly enough. They were so helpful with making additions to my order and providing product information. Will definitely always get my appliances from them! They make it an enjoyable process. read more

Myers Appliance continues to impress. They have been around for a long time. My parents bought appliances from them. We recently purchased a Speed Queen washer and dryer from them. The purchase was hassle free and delivery was prompt with very courteous installers. I cannot speak highly enough about the service I have gotten from Myers appliance over the years. This includes their service department as well. If you want crummy service, go to a " big box" store. I don't think you will be disappointed with Myers Appliance. read more

I work in the retail service industry so i know a little about it. (30yrs) The service tech they sent to my house was 2nd to none. Best service i have seen from anyone in this area. Called before they came out, were on time and courteous. Went through the basics of why certain parts breakdown and the basic maintenance to help them last longer. He was very thorough and upfront about the basic costs and fees. No surprises! I have never used them before but i can tell you i have them on speed dial now. Great service! read more

My wife and I stopped in and happened to speak with the owner himself who had a contracted repairman come and see what problem we were having with our double wall unit oven. Repairman found the fault. But gave us more than what the owner said we would be charged. We called the owner and he said apologized and made it Right without any problems or hassle. You don't find Good people like that any more. We'll consider doing business with him again in the future. Would highly reccomend Mr. Meyers as he Made It Right! read more

We needed a new Whirlpool gas stove, in white. Researching through various stores, Myers Appliance had the best price, and was recommended to us by a friend. Now, we were told from the beginning that it was going to take a long time to get this stove because of Covid. Myers kept us posted frequently, and we were surprised it came in earlier than expected. We had them install it, and take the broken stove away. The installers were very impressive, so polite. Keep up the good work Myers Appliance ! read more

I would not purchase major appliances anywhere else. You just don't get the same service and support from the big box stores. Mr. Myers is trustworthy and well versed concerning his inventory and the different brands. Thd installation crew for my new washer and dryer were efficient, well trained and very personsable. Buy local and buy right. This is one of the few family stores left in Ravenna, in a town that was teaming with family owned and operated strores back in the day. Cheryl C. read more

We have purchased all our major appliances from Myers since our move to the community in 1985. Their products are outstanding and they carry only the best brands of appliances. Their sales people and delivery team are professional, personable, informative, and honest. Their repair service is excellent! We recently purchased a new refrigerator, microwave and dishwasher and enjoyed renewing our relationship with them in making these purchases! read more

Very knowledgeable staff. Went through 3 comparable dishwashers which I had previously researched on the internet and in CR. I knew what was available and the cost. (You cannot get this level of expertise at the box stores. I visited the big box stores. Underwhelmed by the info available). Price very competitive and fair. I felt I got a good deal. Installation was on time and done well. Would deal with them again in the future. read more

We purchased a refrigerator from Myers after waiting over 8 month for one that we had on order from another company. Myers had our new one delivered to us in less than 10 days! When our washer died just 2 months ago we came back in and they matched the sale price I had found at Lowes I didn't even have to mention it, our salesman brought it up to me first! We will purchase all of our appliances from Myers from now on. read more

We continue to be impressed with the sales & delivery staff at Myers. Sales is knowledgeable and helpful, asks questions to understand your needs before making a recommendation. Delivery staff schedule in advance, call ahead to verify delivery date and time. When they arrive, extremely courteous and professional. We will continue to purchase our appliances from Myers and recommend their services. read more

Very happy with the delivery & installation of my new washer & dryer. The delivery men were very thorough & careful bringing my old washer & dryer out of the house & bringing the new ones in. Tested both appliances to make sure everything was working ok. Last fall we bought all new kitchen appliances from Myers & have been very pleased. Myers is the only place I would ever go to for appliances. read more

We bought a new refrigerator in November and have been very happy with our choice of appliance and the sales team at Myers. Their prices were comparable with the big box stores with a much better purchasing experience! We chose something that was reasonably priced and offered features that were convenient. The staff was very knowledgeable. Will definitely shop there in the future. read more