They are very professional and friendly at the same time and take time with every client.read more

Everything was great! The service and the staff were wonderful. Appreciated the assistance in…read morepicking out frames for both my husband and I!

I wish I could give a 0!! The absolute worst service you could ever experience from a set of human…read morebeings in your life! You will be ignored internationally! Don't worry about your other plans because they will make sure that you sit there ALL DAY and blame everything on the speed of the doctor. Don't you dare expect them to assist you with the frames! Courtesy? Never! Respect? Never! Professionalism? No way you stepped foot into that establishment for that? Diversity? Non-existent!! If your glasses did arrive just know that they have been there for at least a week before you called to verify after they tell you that they would reach out to you! They will not greet you! Just horrible! The manager is Hispanic and so is the rest of the office I never seen any other race there so if you're not Hispanic expect to be treated like trash!!!! Very racist and prejudice!

Great staff, great selection and great prices! Would highly recommend them. Glasses were ready in…read moreabout a week

Drs. Henne, Schneider, and Beissinger are, in my opinion, the best in global eye care. Your eye…read morehealth MATTERS to them and they are all incredibly kind, caring; attentive human beings. My most recent visit, March 2023, I was so impressed by the beautiful, upscale renovation of the office. However, it is the doctors and staff make Family Eye Care, Winter Haven, worth flying from to Atlanta to Orlando, renting a care and driving to my appointment. I will do it EVERY year.

Front desk ladies are rude and inattentive (scrolling their phone) but they have always been that…read moreway. Not being called back for your appointment after 25 minutes waiting and not being updated or checked on in anyway is unacceptable. It's too bad, because the doctors are actually very nice and knowledgeable, as are the people who help you select and fit your glasses.

Dr Braunstein is an excellent ophthalmologist. However, the wait time of 45 minutes without an…read moreapology or explanation and the rudeness of the receptionist (Lake Wales-she is new) is making me think twice before coming back. You can hear other patients talking about their problems right behind the glass door - HIPPA anyone?- I am just about to walk out and get a new doctor; I drive 40 minutes to get here because I like the physician but is it really worth it?

From the owner: Dr. Roy Z. Braunstein has been a staple in the Lake Wales community since 1983, treating complex…read moreocular conditions with a diverse selection of services and procedures. Dr. Braunstein has joined the Florida Eye Specialists and Cataract Institute team, providing quality eye care to all of Central Florida; including Lake Wales, Winter Haven, Bartow, Frostproof, Avon Park, Haines City and other neighboring communities. Dr. Braunstein and his team are dedicated to their patients, treating the vision needs in a compassionate, family-oriented environment. His services include eye examinations, Cataract Surgery, Diabetic Retinopathy, Macular Degeneration, Glaucoma, Eyelid Surgery and more. Our Lake Wales Eye Clinic is stocked with all the state-of-the-art testing needed to ensure that you are accurate diagnosed and treated.

I have been seeing Dr Loewy for a few years. He monitors my eyes because of a perscription I take…read moreand my glaucoma and cataracts. He is kind and patient and I recommend him. The office is very busy so I like to get early appointments when I can.

Outstanding service and knowledge for cataract surgery. Dr. Loewy and his team is a full thumbs up!read more

The most important and astounding thing I can say about Dr Fischer is that I trust him completely…read more It's astounding because growing up in the army I developed a deeply ingrained distrust of everything about the medical profession. In army hospitals, malpractice often took the lives of service members but it wasn't limited to them. Sometimes it was a child of a service member like myself who died. When I chose Dr Fischer I didn't have any doubts about his skills, but it was what I saw of the man during my first appointment that let me know I was truly safe. Dr Fischer has a genuinely good and caring heart. I think it's what drives him to stay at the top of his profession so he can give each patient the best care available. But what nearly brought me to tears was when he whipped out his phone at the end of my first exam so he could find the pharmacy with the best prices for my medication since I'm uninsured. I haven't even had my surgery yet but feel that I owe him so much.

My exam with Dr Attaway was very thorough. The staff was very helpful and explained my benefits…read moreclearly when deciding on my optical purchase. Highly recommend the Winter Haven location.

Terrible customer service, they charged me $900 between my husband and I for 1 pair of glasses…read moreeach. This was in April and we still have not received our glasses.

In the beginning of October, I visited MyEyeDr. in Winterhaven, Florida, to schedule an appointment…read morefor my husband. I presented the office with his insurance card and all the necessary information. Today was his scheduled appointment date, November 7th, so he left work early to be seen. Upon arrival, he was presented with the same paperwork I had filled out earlier. He was also asked to show his insurance card, which I had given them during the appointment setup process. This was unusual, so I brought it to their attention that I had already completed all the necessary tasks. They explained that it was standard protocol to complete these tasks on the day and time of the appointment. After reviewing the paperwork again, they called him to the desk and informed him that he needed to contact his insurance company to verify his eye coverage. In reality, these tasks should have been completed before his appointment. I informed them that they should have completed these assignments before his appointment and that he should have received a phone call if they were unable to do so. They responded that this was their standard procedure and that these tasks should be completed on the day and time of all appointments. We eventually called his insurance company to check if the paperwork had been accepted, and it had been. However, it had to be in paper form, not electronic. Unfortunately, this meant that he was unable to be seen. This would have been acceptable if they had not set up his appointment, received his insurance card during the month prior, and not called him in advance to inform him of this information in October. Smh save yourself time, and frustration and go elsewhere.

excellent place for your glasses have used this business several times since moving to the area…read morealways have a pleasant Dr. Chambers who I saw my eyes the other day he was so thorough and explained everything to me. I've never had anyone be as helpful as he was. also, Sandie who helped me to pick out my frames I greatest. She was so sweet so helpful help me find something in my budget and exactly what I wanted. And John the manager I met him the other day. He was just the nicest fellow so helpful again helped me find a really good deal on glasses and set up the appointment so that I get in there before the end of the year and my insurance changed. This is just a great place.