Priscilla was what customer service supposed to be about. She made my wife and I feel important…read moreand at home. You can tell she loves what she's doing! She deserves a raise and overall, she is the perfect person to be the first one anyone meets at the eye doctors office! Great representation!

Terrible customer service, they charged me $900 between my husband and I for 1 pair of glasses…read moreeach. This was in April and we still have not received our glasses.

I have called twice trying to make an appt after they notified me I was due for a check up. the…read morefirst attempt I was caller number 11 and hung up after waiting a few minutes with no progression . Today I'm waiting 40 minutes and about to hang up as I have been #2 now for the past 15 minutes. I am satisfield with Dr Breunig care but unwilling to deal with his office staff. Moving onto another Dr as there is no good reason to stay here.

Dr. Fisher is the third was amazing. I was scared to have cataract surgery was in and out. His…read moreoffice is fantastic. Everyone took good care of me and I can see you again. It's amazing. It was the best experience I ever had with my eyes thank you very much.

Very pleasant caring physician, great office staff 100 percent satisfied with vision after cataract…read moresurgery

I had cancer when I was young and ended up with cataracts in both eyes. Dr. Schemmer did the…read moresurgery on both and I can only say that my vision is once again what it was when I was 20! He made sure I understood the whole procedure and knew what to expect. I was extremely nervous about having someone touch my eyes, but with the mild sedation they put you under, the surgery seemed like it only lasted a few seconds. I was really impressed and would recommend him to anyone. I believe he's one of the best in the state!

The front desk folks were very helpful. Then it started, I went from Carolyn Bassett to seven other…read moreemployees. I should have written their names down. The pre op exams were fun and in the end we scheduled a surgery date. To the person everyone was exemplary in training, kindness and concern. Yep I should have taken their names, they all deserve a cookie! Sincere thanks, Todd

A week before my appointment I got a call to verify my appointment and insurance. I was told that…read morethey no longer take my insurance and I would have to pay for it myself! Being on a fixed income and all other costs rising this is not a viable option. Now I must scramble to find another doctor to get my eye drop prescriptions refilled along with going through the whole process of explaining my medical history. I am getting fed up with doctors / clinics and insurance companies not being able to come to agreement at the expense of their patients!

I had eye surgery performed by Dr. Welch and a follow up corrective procedure about a month later…read morefor my left eye and paid completely out of pocket for everything. I won't go into medically specific details about my health, but after a common eye procedure, corrective procedure, and follow ups I won't be going back. Vision is too important for me and I've had to result in looking elsewhere for help. I continue to see my main optometrist who is also a part of the main organization and is wonderfully fantastic, I only wish her colleagues shared her same level of compassion for patients; it could have saved us a few thousand dollars.

Dr. Sankar and her staff are exceptional, extremely informative, and consistently very helpful…read more What a busy little place with great glasses to choose from.

We have been going to this clinic for many years and their level of service has greatly diminished…read more My husband's appointment was in January and they ordered a trial pair of contacts that he had to return to pick up. After trying them out for a while, he found that they weren't staying in focus so he called and asked for a different trial pair. He was told that someone would call him back....and no call ever came through. He called several times over the course of 5 weeks and each time he is told that someone would call him back. Since no call ever came, he decided to drive to the clinic today to inquire in person. Magically, they had his new trial pair of contacts and he asked how long they had been there since he was never informed. He was told that they had been there since January 29th and that supposedly someone called him but there was no answer. So, first thought was that there is voicemail and no voicemail was left. He checked his call log of incoming calls and there wasn't an incoming call from the clinic. The second thought is that why wouldn't they attempt to call again and why wouldn't they reach out via email? Because of this experience, we will consider changing Eye Doctors. This is a branch of a corporate chain of clinics. It is surprising that they have allowed their service to diminish as we have experienced. It shouldn't be such a hassle to get the proper prescription contact lenses.

I'm from Marblehead MA but my best friend lives in WH so I visit twicew a year. Since he went to…read moreAdvanced Eyecare Associates and had a good experience, I decided to as well. Jon Silbiger and team did a fabulous job correcting my cataract. I was comfortable, confident and well informed during the entire process. I'll be back and have them correct the other eye next year.

I have been seeing Dr Loewy for a few years. He monitors my eyes because of a perscription I take…read moreand my glaucoma and cataracts. He is kind and patient and I recommend him. The office is very busy so I like to get early appointments when I can.

Outstanding service and knowledge for cataract surgery. Dr. Loewy and his team is a full thumbs up!read more

I wish I could give a 0!! The absolute worst service you could ever experience from a set of human…read morebeings in your life! You will be ignored internationally! Don't worry about your other plans because they will make sure that you sit there ALL DAY and blame everything on the speed of the doctor. Don't you dare expect them to assist you with the frames! Courtesy? Never! Respect? Never! Professionalism? No way you stepped foot into that establishment for that? Diversity? Non-existent!! If your glasses did arrive just know that they have been there for at least a week before you called to verify after they tell you that they would reach out to you! They will not greet you! Just horrible! The manager is Hispanic and so is the rest of the office I never seen any other race there so if you're not Hispanic expect to be treated like trash!!!! Very racist and prejudice!

Great staff, great selection and great prices! Would highly recommend them. Glasses were ready in…read moreabout a week