I rarely leave negative reviews, but this experience was frustrating enough that I felt compelled to share it. I was a first-time patient and had difficulty finding the office because Google Maps repeatedly directed me to the wrong location. After driving around trying to find the building, I eventually called the office for help. It turned out the office was directly across the parking lot from where I had been searching. By the time I arrived, I was about 15 minutes late. I completely understand that offices have policies regarding late arrivals. What I do not understand is the way I was treated. When I explained that I had been trying to find the office and had even called for directions, I was told, "That doesn't matter." There was no empathy, no attempt to help, and no effort to make a first-time patient feel welcome. The interaction felt cold, dismissive, and unprofessional. To make matters worse, the receptionist was eating at the front desk during the interaction, which only added to the unprofessional impression. I had left work early, spent time trying to locate the office, and genuinely made every effort to get there. Being turned away is one thing. Being treated as though the circumstances didn't matter at all is another. Needless to say, I will be taking my business elsewhere. read more

Started the appointment with the gentleman in there, Andrew?, coming to my family and yelling "you're caresource right??" In front of the entire office, so, that's mortifying. Then brought us out the free frames, making the assumption that's what we wanted. I don't appreciate walking in and being made to feel like that, and having him announce to the world what insurance we have. I refused to continue on with him, and will try again another day to get our glasses- that we intend on paying for. The ladies in the office were phenomenal, and Dr Miller was great! If it weren't for them, I wouldn't be returning. He needs to learn HIPPA, shouting my insurance detials was completely unnecessary. read more

Went there to get new glasses, took both pair of glasses in to the visit. Specifically asked for exactly what I have here. I was assured the order was correct, they gave me the cost and I paid. The lenses come in and are wrong. Now it's my problem that they can't do their job. I'm stuck with glasses that won't allow me to do my job effectively because I can't see, and I paid good money not to be able to see. read more

My daughter and I went for our first appointments and from the moment we walked in the entire staff was fantastic. They were super friendly and compassionate. I can't say enough good things about the doctor. He took his time to explain my diagnosis and was very thorough. He cared about what I had been through and voiced his understanding when I got emotional. Afterwards, they did everything possible to lower my bill and found the best possible solution. Tey were all amazing and I am so thankful that I found them. Hopefully, I'll be able to remain a patient there for good. Highly recommend!!! read more

I have recently gone here for the 1st time...Please understand the service was spectcular UNTIL I got to the part where I was picking out my new glasses. Sorry the service was very unfriendly and hurried. It did seem they may be understaffed for this process BUT not my fault. I have been back to get adjustments on the glasses and that too was like I was a bother to them and they still lean to one side, so I will get another place to fit them properly for me. My $1,000 glasses will be obtained else where in the future for sure where they appreciate my business. read more

The doctor was great working with my son and explaining things in a way he could easily understand. It was a great experience working with the staff. They were very friendly and helpful. read more

I have been going to Professional Eye Care for many years, and I can tell everyone that the service that I receive there is top-notch. Getting an appointment that accommodates my schedule is very easy, and once I'm there I have NEVER encountered any delay in being taken care of at my appointed time. The entire staff is friendly, professional, and have my best interest in mind every time I've been there. They also offer a large selection of frames, lenses, etc. Check them out the next time you need an exam or new glasses. I guarantee you will enjoy your experience! read more

I have had nothing but great treatment from walking in the door , thru my exam and out the door. Everyone wants to make sure I get the best eye care possible. read more

My daughter and i had an appointment...was not sure what to expect since my daughter has post traumatic epilepsy, but when we got there they was awesome. ..took care of us and her special needs as in , not using a bright whitelight seeing how it could make my daughter go in to a full blown migraine instantly, they used a green light they made sure she was comfortable all through the exam, never seen an eye dr take such good care of us as they did.Would highly recommend using this Dr for your eye needs. read more

Very professional, friendly, thorough service. The doctors and staff have all been excellent in helping me see better and fitting me with glasses. They take the time to work with you and explain things well. read more

If anyone is looking for an eye care professional, my suggestion is to try PROFESSIONAL EYE CARE! I have been with them over thirty years and have had nothing but trust and satisfaction from them. They do a wonderful job explaining any problems I have, and taking care of them. They have a very good team to assist you . read more