I purchased frames & lenses and then waited ten days (as expected - thus began the range within…read morewhich I was told they would arrive). On the first day on which I was told I could expect the frames to be in-store with their lenses, I got a call asking if I would be satisfied with another color, perhaps green, although I had ordered gold frames. I asked for a full refund & an explanation of what occurred, instead. They told me that the frames were going out of production and that an Under Armour rep repossessed the frames that they had in-store. What I suspect actually happened is they just order frames off the grey web of resellers on behalf of their customers (adding 200$ to the price, for the "service"). Hence their inability to rely on their procurement process. I asked how I might track down another pair of those frames, they did supply me with a contact that seemed reasonable. The people there could not help me, much as I'm sure they couldn't help whatever receptionist or salesperson made the calls to try and procure the frames they had already sold me before they tried the honorable grey web - if indeed they ever did. I'd almost count this as a benefit, but the truth is the kind gesture of letting me get stonewalled by some megacorporation didn't really help me at all, it just wasted yet more time. Never happened before in my life. I've gone through a lot of frames, too. It felt remarkably like being scammed. If I wanted to buy something and never receive it, I'd just go to the grey web myself. By trying to get glasses here, I added 14 days of wearing broken glasses into my life, which has been some minor trouble.

It is a TRAVESTY to not have updated my review since Dr. Pusz took over ownership here! She is…read morejust the best and I would recommend her over and over again. She's made some really great improvements to the business too. I know she cares and has breathed some new energetic life into the business too. My eyes suck, they just do. So they're pretty tricky to work with and Dr. Pusz has always been very patient with me and my questions and concerns. I basically come in every time and say, I think I'm slowly going blind and she just reassures me that's not the case very calmly and I appreciate that. But if I do have valid concerns she will investigate the issue. She has sent me to some specialistists and done tests to just make sure everything is okay (which everything has) and I appreciate that care. The other thing I really like is their eyeglass selection. I definitely go for funkier glasses and while they absolutely have traditional frames, they have some really fun and funky glasses. One pro-tip too, if you like a pair of sunglasses frames, they can make those regular frames for you too! I've picked up some fun striped cateye Kate Spade glasses that are my absolute favorite I own. It takes a couple weeks to get them in, just a heads up. I will say it can take a while to get my contacts in. I get one-day disposable contacts and have a stigmatism. I'm not sure if these are a "special order" item or not. But it's taken up to 3 weeks to get them in and sometimes I don't think that far ahead to order more before I run out. So just be aware you will need to order contacts from them well ahead of when you think you'll be running out. The whole staff is very nice and it's easy to see why, it always comes from the top down. I'm so glad to have Dr. Pusz taking care of my eyes and I actually look forward to my visits to chit chat and catch up!

What a horrible low integrity company!!! I received 2 pair of glasses from Dittman between March…read moreand June of 2024. I repeatedly contacted them within the first month and told them my glasses were not working out. The Dr. for some reason changed my prescription then had to re do it again. I got regular glasses and sunglasses. Unfortunately, I moved in July of 2024 and continued to have issues with my glasses. I called 7 times to get assistance. No one ever called me back. Four of the calls went into voicemail and 3 I talked with different woman who were working at the time. They all assured me that they were going to take my message to the Dr. and she would return my call. This NEVER happened. My sunglasses that I paid a very high amount for, broke. I called again to tell them that the glasses were only 6 months old and the arm broke off. Nobody got back with me. I am livid about the service. These glasses should have been under a warranty. I am now in Colorado and went to another eye dr., and they expressed how this office should have replaced these glasses. I called again and left another message with no response. I also called to have my prescription faxed to my new eye doctor and no one returned my call. This is UNACCEPTABLE!!!!!! I paid out of pocket over $1,000.00 for my glasses. I tried contacting through the website and all remarks are blocked. Hmmmm???? I wonder why??? Doesn't take much to figure that one out. The glasses were not suitable for me as they caused me to trip and stumble due to the poor design. Should I now get an attorney? I feel I deserve my money back. I must add this is no reflection on the young ladies who work in the office as they tried to help. This is a reflection on the Dr., owner, and management. Patricia R.

Nice doctors. But they were asking me extra $5.00 to measure my PD just after I completed my annual…read moreeye check.

This is the fast place to get glasses if you won't fast and cheap service come here. No extra…read morefrills. You can just go in and get a prescription and they help you find a pair of glasses that don't take weeks to make. If you just want glasses fast this is the place.

The doctor was incredibly rude. Didn't listen to any of my thoughts or opinions about what I wanted…read morefor my glasses, also made a rude comment about my profession not paying a lot of money. I took my prescription to another doctor, and they said it wasn't even close to what I really needed.

Amazing staff. Easy to get someone on the phone and they really care about handling whatever issues…read moreyou are having quickly and professionally. I wish more health care practices were managed like this one!

The staff is ALWAYS friendly and professional. They take their time with you. I'm very satisfied…read morewith the selection of glasses.

I purchased Coach frames and prescription lenses at the Bridgeville location on 6/15/2019 which…read morecost $492.00. The rep helping me suggested I purchase a scratch warranty on these lens which I did for $60.00. DON'T PURCHASE THIS!!!! I called today 10/22/2019 to ask about getting my lenses fixed because they are scratched. I was told the warranty expires after a year!! Nowhere on the form I was given is this disclosed!!! It states after a year the frames are no longer covered but says nothing about lenses. I am enclosing a photo of this warranty. I have NEVER had a problem with my lenses scratching, this was my first and LAST time with this company. Mary Frola

Anyone else only have issues with glasses while traveling?…read more I wear glasses every day with no issue -- then as soon as I cross state lines, shit goes berserk. I was in Pittsburgh for a quick trip when one such issue arose. I stopped into 3 Guys while on the way grab pancakes at Pamela's Diner next door. Victoria was super nice and super welcoming, and she helped me find what I needed. She even gave me some tips for places to check out during my stay. Thanks, Victoria -- you're a lifesaver!

Dr. Rodriguez and his staff are the best! I started seeing Dr. Rodriguez in 2015, and followed him…read morewhen he left the old practice he was with. I had been in a car accident and having lots of visual issues and was having a ton of vestibular and convergence problems. Because I didn't hit my head in my accident, I figured I was okay, but I wasn't. Dr Rodriguez figured out that I had post concussion syndrome, and helped me find a Vision therapist to help me heal and regain normal eyesight. Since then, he asks me every visit how I am. He has my best interest in mind, and always makes sure that my sight is perfect when I leave. He is extremely friendly and is so personable, which makes my visits enjoyable. I've had some visual changes with aura due to my migraines, but he has squeezed me in to make sure everything is okay. I have diabetes, and every year he carefully examines my eye health, and I get peace of mind knowing my pressure is in a great range! His staff always greet you by name and never push you to buy anything. They are very helpful and compassionate, and their recommendation for a blue light filter coating (prevencia) for my glasses has helped my neurological pain a lot! I've always been a contact lens girl, but because they offered me this lens option last year, I wear my glasses a lot more often because they are so comfortable! They even allow you to bring in your own frames purchased outside of their practice to get lenses put in. I love that I have that option. I highly recommend Optometric Care. It's a comfortable and intimate setting where you are treated much better than the larger chain stores. Dr. Rodriguez truly cares about his patients and will take fantastic care of you!

The doctor took his time while explaining everything. Staff was very helpful.read more

From the moment I walked in the door and was pleasantly greeted by Ashley, to the professionalism…read moreand excellent communications by Dr John Bissell, I felt spoiled! Great Dr with a nice sense of humor, wonderful receptionist who was so court, to the young lady (Jacqui) that fitted me for glasses, I had an exceptional experience. Highly recommend

Office billing policy has changed, so that instead of billing an eye exam to vision insurance when…read morea medical diagnosis exists (such as an eye freckle), the office visit is now billed through medical insurance. This results, for my child and for me, in underutilization of our vision coverage (through which a vision exam is provided each year with $0 co-pay), and a $40 per person co-pay. So, our fees increased $80 this year for no good reason. Arbitrary changes that result in increased charges to customers (and no additional revenue for the provider) are bad business practice. Very displeased.

This was my first time ever going to an eye doctor! All around it was a good experience and I would…read moredefinitely recommend Lawrenceville Vision Care. I scheduled an appointment since I got vision insurance for the first time, and because I was having trouble seeing while driving in the dark. I felt like my eyes were being strained from constantly being in front of a computer screen. The appointment was very thorough and the doctor and other staff were friendly. I expressed my concerns for having air blown in my eye balls, and getting my pupils dilated. The doctor informed me that he didn't need to do the puff of air in my eyes because he had another way of testing the pressure. I was relieved. Once he put the eye drops in my eyes, he said I had about 15 minutes before things would start to get blurry. The woman at the front helped me look at frames and decide which ones I liked best. I tried on a bunch and decided between my top 3 favorites. I thought they had a good selection of designer frames. At this point my eyes got super blurry from the dilation drops when it was time to pay. I was so embarrassed because I couldn't see anything when I tried to hand the woman my health savings card. We then realized I never activated it. I felt so bad, but I had to ask her to read the numbers off of it for me to call to activate it. She helped ring me up and explained everything as I tried on glasses so there were no surprise charges. I was there for an hour and 15 minutes total, which was much longer than I expected. I had no idea what all an eye appointment entailed. It was very comfortable and clean. The doctor was patient and answered all of my questions. I chose this place based on Yelp reviews and distance to where I live. I can't wait to go pick my first pair of glasses in a few weeks!

This is my neighborhood vision store and I will always use them over the big box stores in the…read moremall. I will say that making an appointment is super easy and they even have a telephone prompted call to remind you the day before. That is great service. The staff is also friendly and really helpful. The appointments go by quickly and there has never been a wait time. I like the idea that when I have an appointment it is kept, and kept at the time that I made it. The frames are interesting and always hip. The prices are ok. I will say that on the whole they are a bit more expensive than I would normally like to pay. But I will pay that much for some prescription sunglasses because I drive around so much. Another thing that I like about this Vision Care is that they will give me my prescription and pupilary distance without making a huge stink about it. I pay for my appointment and for my sunglasses so if I want to get glasses cheaper online they allow that. Some other places do not and that is what makes me continue to use Vision Care above anything else. Anyone in the neighborhood should get their eye care here. It is great. The service and staff are top notch. You cannot ask for much more.