This was my first time ever going to an eye doctor! All around it was a good experience and I would…read moredefinitely recommend Lawrenceville Vision Care. I scheduled an appointment since I got vision insurance for the first time, and because I was having trouble seeing while driving in the dark. I felt like my eyes were being strained from constantly being in front of a computer screen. The appointment was very thorough and the doctor and other staff were friendly. I expressed my concerns for having air blown in my eye balls, and getting my pupils dilated. The doctor informed me that he didn't need to do the puff of air in my eyes because he had another way of testing the pressure. I was relieved. Once he put the eye drops in my eyes, he said I had about 15 minutes before things would start to get blurry. The woman at the front helped me look at frames and decide which ones I liked best. I tried on a bunch and decided between my top 3 favorites. I thought they had a good selection of designer frames. At this point my eyes got super blurry from the dilation drops when it was time to pay. I was so embarrassed because I couldn't see anything when I tried to hand the woman my health savings card. We then realized I never activated it. I felt so bad, but I had to ask her to read the numbers off of it for me to call to activate it. She helped ring me up and explained everything as I tried on glasses so there were no surprise charges. I was there for an hour and 15 minutes total, which was much longer than I expected. I had no idea what all an eye appointment entailed. It was very comfortable and clean. The doctor was patient and answered all of my questions. I chose this place based on Yelp reviews and distance to where I live. I can't wait to go pick my first pair of glasses in a few weeks!

This is my neighborhood vision store and I will always use them over the big box stores in the…read moremall. I will say that making an appointment is super easy and they even have a telephone prompted call to remind you the day before. That is great service. The staff is also friendly and really helpful. The appointments go by quickly and there has never been a wait time. I like the idea that when I have an appointment it is kept, and kept at the time that I made it. The frames are interesting and always hip. The prices are ok. I will say that on the whole they are a bit more expensive than I would normally like to pay. But I will pay that much for some prescription sunglasses because I drive around so much. Another thing that I like about this Vision Care is that they will give me my prescription and pupilary distance without making a huge stink about it. I pay for my appointment and for my sunglasses so if I want to get glasses cheaper online they allow that. Some other places do not and that is what makes me continue to use Vision Care above anything else. Anyone in the neighborhood should get their eye care here. It is great. The service and staff are top notch. You cannot ask for much more.

Being new to the area, I was looking for a new eye care facility. From the moment I made the…read moreinitial phone appointment to the actual visit to checking out, everything was super easy and everyone was super easy. When it came time to checkout, everything was explained in easily understandable terms. The staff was super friendly and extremely pleasant to interact with. I highly encourage anyone looking for a new eye care facility to give them a try. You won't be disappointed.

My eyes tend to tear up and blink a lot during exams, and I've had doctors/eye staff in the past…read morewho had no patience for that. These ones are so nice and patient that it made the experience of getting my eyes checked pleasant! They also went into detail explaining what they were checking for, and even showed me what specifically they found in the optical pictures and what that meant for me. Would definitely recommend. Their selection of frames is a little on the expensive side, but that's the only even potential negative I can see.

What a horrible low integrity company!!! I received 2 pair of glasses from Dittman between March…read moreand June of 2024. I repeatedly contacted them within the first month and told them my glasses were not working out. The Dr. for some reason changed my prescription then had to re do it again. I got regular glasses and sunglasses. Unfortunately, I moved in July of 2024 and continued to have issues with my glasses. I called 7 times to get assistance. No one ever called me back. Four of the calls went into voicemail and 3 I talked with different woman who were working at the time. They all assured me that they were going to take my message to the Dr. and she would return my call. This NEVER happened. My sunglasses that I paid a very high amount for, broke. I called again to tell them that the glasses were only 6 months old and the arm broke off. Nobody got back with me. I am livid about the service. These glasses should have been under a warranty. I am now in Colorado and went to another eye dr., and they expressed how this office should have replaced these glasses. I called again and left another message with no response. I also called to have my prescription faxed to my new eye doctor and no one returned my call. This is UNACCEPTABLE!!!!!! I paid out of pocket over $1,000.00 for my glasses. I tried contacting through the website and all remarks are blocked. Hmmmm???? I wonder why??? Doesn't take much to figure that one out. The glasses were not suitable for me as they caused me to trip and stumble due to the poor design. Should I now get an attorney? I feel I deserve my money back. I must add this is no reflection on the young ladies who work in the office as they tried to help. This is a reflection on the Dr., owner, and management. Patricia R.

Nice doctors. But they were asking me extra $5.00 to measure my PD just after I completed my annual…read moreeye check.

I've had glasses since I was a teeny kid, so I'm not new to this. The support staff who guided me…read morethrough my eye tests was very sweet and patient when I asked for a RE-DO. Dr Lindsay McCauley is professional, courteous and a wonderful soul. I had expressed some concerns last year, and though I forgot to bring them up again this year, she checked for them and assured me anyway. Dennis, who is THE person to help you choose the right frame for your face and personality, has the patience of a saint!! I LOVE going to the Wexford office. The frame I got there last year, earned me compliments from strangers throughout the year! Honestly, I couldn't wait to go back and find another gorgeous pair of glasses. I like that I don't have to take my hubby (and kids) to help me choose what looks good on my face. Trust me, you want to check them out.

Since when is a customer treated like an enemy for simply raising a concern and asking a question?…read more The front desk staff was unprofessional and rude yesterday. From the moment I walked in and said hello, she was grumpy and unfriendly. I arrived early for my 10:00 a.m. appointment. Even though I had been to this office last year, she asked me to fill out the forms again, which I did. I also called my insurance company and provided the information she requested. After that, before they even looked up the insurance information I had provided, another staff member told me I had to reschedule my appointment. Since it was only around 10:15 a.m., I asked why I needed to reschedule when my appointment had been at 10:00 a.m. I was filling out the forms and calling my insurance company. I explained that I had recently had a baby, had made the effort to come to the appointment, and had done my best to provide the information they needed. As I was leaving, I thanked them for their help, wished them a nice day, and said that I did not want to receive a bill for a visit where I was not seen. Instead of calmly addressing my concern, the front desk staff called out across the front desk toward the door to defend herself. The entire experience felt unprofessional and disappointing.

Simply filled my eyeglass prescription since it was nearby where my husband went to physical…read moretherapy. Recently, I stopped back to have the glasses adjusted...strangest thing I have ever seen in my 56 years. I was made to stand at the reception desk while the receptionist carried my glasses to the technician in the back. (whom I NEVER saw!) she was the go between and would give them to me to try. No mirror, no chair, nothing, very odd! Just stand at the desk in the middle of everything in tge lobby. Then after a few back and forths the receptionist said look at tge arm it will most likely break! I can GUARANTEE I won't be back. WALMART actually has much better warranty, customer service, and knowledge. Don't WASTE your insurance dollars! Signed UNIMPRESSED CUSTOMER!!

I have been going to the Eye Center for years now . Great place to get glasses. Dr Laughlin is…read morevery good and personable. Does not do unnecessary testing and you are in and out. Great selection of glasses. Staff is very friendly. I recommended the Eye Center for your next pair of glasses.

I purchased frames & lenses and then waited ten days (as expected - thus began the range within…read morewhich I was told they would arrive). On the first day on which I was told I could expect the frames to be in-store with their lenses, I got a call asking if I would be satisfied with another color, perhaps green, although I had ordered gold frames. I asked for a full refund & an explanation of what occurred, instead. They told me that the frames were going out of production and that an Under Armour rep repossessed the frames that they had in-store. What I suspect actually happened is they just order frames off the grey web of resellers on behalf of their customers (adding 200$ to the price, for the "service"). Hence their inability to rely on their procurement process. I asked how I might track down another pair of those frames, they did supply me with a contact that seemed reasonable. The people there could not help me, much as I'm sure they couldn't help whatever receptionist or salesperson made the calls to try and procure the frames they had already sold me before they tried the honorable grey web - if indeed they ever did. I'd almost count this as a benefit, but the truth is the kind gesture of letting me get stonewalled by some megacorporation didn't really help me at all, it just wasted yet more time. Never happened before in my life. I've gone through a lot of frames, too. It felt remarkably like being scammed. If I wanted to buy something and never receive it, I'd just go to the grey web myself. By trying to get glasses here, I added 14 days of wearing broken glasses into my life, which has been some minor trouble.

It is a TRAVESTY to not have updated my review since Dr. Pusz took over ownership here! She is…read morejust the best and I would recommend her over and over again. She's made some really great improvements to the business too. I know she cares and has breathed some new energetic life into the business too. My eyes suck, they just do. So they're pretty tricky to work with and Dr. Pusz has always been very patient with me and my questions and concerns. I basically come in every time and say, I think I'm slowly going blind and she just reassures me that's not the case very calmly and I appreciate that. But if I do have valid concerns she will investigate the issue. She has sent me to some specialistists and done tests to just make sure everything is okay (which everything has) and I appreciate that care. The other thing I really like is their eyeglass selection. I definitely go for funkier glasses and while they absolutely have traditional frames, they have some really fun and funky glasses. One pro-tip too, if you like a pair of sunglasses frames, they can make those regular frames for you too! I've picked up some fun striped cateye Kate Spade glasses that are my absolute favorite I own. It takes a couple weeks to get them in, just a heads up. I will say it can take a while to get my contacts in. I get one-day disposable contacts and have a stigmatism. I'm not sure if these are a "special order" item or not. But it's taken up to 3 weeks to get them in and sometimes I don't think that far ahead to order more before I run out. So just be aware you will need to order contacts from them well ahead of when you think you'll be running out. The whole staff is very nice and it's easy to see why, it always comes from the top down. I'm so glad to have Dr. Pusz taking care of my eyes and I actually look forward to my visits to chit chat and catch up!

I initially felt the older receptionist talked a bit condescendingly, but I thought perhaps I was…read morebeing over-sensitive. When the doctor saw me, he was highly energetic and quick with the exam. He also said that there was nothing wrong with my eyes (I have a vitreous detachment), that I do not have astigmatism and said that my previous prescription for contacts was too high. He gave me an -8.50 for both eyes. My left eye is normally a -9.50 and I believe my right is a -9.25. When I put in these contacts at home, I was severely disoriented and my eyes had trouble focusing. I also was getting a major headache, so I took them out. Today, I tried wearing contacts again using my old prescription in my left eye and his prescription in my right. No major issues, but he was convinced my eyes do not have astigmatism and should be at a lower power. Not sure what to say except that he made it seem like every eye doctor from my past was stupid and he was not. He did say "do you want to get a second opinion?" but if you know anything about insurance, you don't get that second opinion without paying for it out of pocket. I'm glad I didn't purchase contacts from him.

This is actually my first time writing a review. I have to say the staff is outstanding. Welcoming,…read moreprofessional, patient and on point. Even if you are not from the area it is well worthy the commute. There is parking right out front as well and a lot of bus go right pass there as well. I had a emergency situation they took me straight back to the doctor. I felt at ease. He was very good. Concerned, no joke. Got me all taken care off. I came back for my appointment about my glasses. I was able to choose from a wonderful selection. Jazz and Val, all the staff and doctors made sure I was pleased with my selection. I highly recommend them.