They lost my copay and the billing office had me hand in my receipt of payment when I was there and…read moresaid it would be taken care of. They are claiming they didn't get the receipt. I have filed multiple complaints with the billing office, all telling me they are resolved. Here I am, 2-3 years later and I just got my 100th text from them telling me I have an outstanding balance when I changed my doctor over 2 years ago to one who is much more organized.

Former patient here. I phoned the office to see if I could get verification of illness from Dr…read more Beatty. People who suffer chronic conditions, myself included, are no stranger to falling on hard times. It might be flare ups or having to switch their occupation to accommodate for their symptoms etc. I needed a simple verification. Well what I got in exchange for my request was a voicemail back. One that was rude in tone and frankly demeaning. I had experienced a few unpersonable characters in this office during my treatment. This one took the cake. so I'll take my business elsewhere.

I had had very good experiences with Blackburns...until today. Periodically, they would send…read morereplacement equipment for my CPAP. In February, even though they have mu machine on file (they sold it to me!), they sent me the wrong hose. I opened it, and discovered it was the wrong hose and returned it to the Erie store. When I called to check on my account, I was told that because the item had been opened (when I tried to replace my old hose, discovering that they had sent me the wrong one), they cojld not resell it. In order to continue service and avoid collection, I had to pay for the wrong hose that they mistakenly sent me - even though I returned it and was told that there would be no problem replacing it. No replacement, charged for their negligence and mistake. Certainly more to come!

Fix your company:…read more Fix my mother's service. November 2025 I spent a fair amount of time on the phone FINALLY getting someone knowledgeable about your products to order my mother's disposable underwear. Because no matter what we said on the phone she wasn't receiving the samples she wanted Half Medium and Half Large wraparound by ATTENDS is what we described then. We were told that order will be sent automatically at the end of November next. It never was. Called in twice. Finally had it scheduled for December 16. Was lost by FedEx. Had to call again. Then you sent out all mediums of the WRONG BRAND. Then you supplemented the larges as requested but WITH THE WRONG BRAND AGAIN. She. Needs. ATTENDS. A mix of medium & larges. Immediately. And you need to spend more money on better staffing or better training. You are providing DEPLORABLE service if you can call it that at all. I might make the case that this is gross negligence. Maybe even medical negligence!! This adversely affects elderly and disabled people How demoralizing for them. You all should be ASHAMED. Fix this NOW!!!! Stop focusing on your bottom line and more on the people you are SUPPOSED to serve!! Look you haven't done much RIGHT yet. I want answers. How this many mess ups on a row?!!??? And I haven't mentioned the missing gloves. Bed pads. Etc. deplorable.

Humidity index was 104* so this was certainly not the place to be....only fans to circulate the…read moreoutside air and the upstairs was stifling....too bad cause otherwise this is usually a great place to shop....

I have been to Diamond Antiques at least a dozen times, and the staff is always friendly. There are…read morealways a few new items cycling in, and the prices vary but are generally not too expensive. There is so much to see in the store. I could look for hours!