Great eye practice! They helped my family and I tremendously, all staff are very kind and…read morewelcoming. They were even able to get custom made prescription lenses in for my sunglasses with a more complex shape (and my prescription is quite thick).

Was probably the smoothest Doctors visit I have had in a long time. Online bookings and the…read morepre-visit forms were simple to fill out. As soon as I arrived, I was kindly welcomed and they promptly started the appointment on time. The technician was concise, knew their job, and informed as we went through each step. Dr Amy Patel is simply best in class. She was caring, engaging, and clearly an expert in her field. She informed me of the results and provided engaging options for next steps. Left me appreciating the opportunity to witness an expert thriving in their chosen profession. Truly great!

Dr Dattolo has been my eye doctor for a-gazilion years (except neither of us are that old). I…read morefollowed her from a past practice because she did such a great job with vision therapy for my son (anisometropia). She's helped me with chronic dry eyes and glasses. Two years ago after Covid and a vascular surgery I realized I just couldn't see to read paragraphs. She's helped me with vision therapy, independent research, and now a remote appointment. This week I had a home EEG and needed good data for my neurologist. We met online and went through the things that make me snap, crackle, stutter, and twitch. I am very thankful that she's the resource I had available when these issues began.

This a a review for Dr. Dattolo. Although we haven't been to Eyes on Towne Lake, we used Dr…read more Dattolo for my daughter when she was at Roswell Eye Clinic. We LOVED her. We had lots of elective testing done for difficulties at school. I wasn't sure what testing we needed for my daughter, but after talking with Dr. D, she knew exactly which tests were necessary. Unlike my daughter, I don't have eye issues, leaving me lost at times with the verbiage used in office. Dr. Dattolo always answered my, sometimes silly, questions, without an ounce of judgement We miss her terribly here in Roswell! You're lucky to have her, Woodstock

Dr. Patel and Dr. Schoenberg are amazing, I'd definitely recommend seeing either! Helped me…read moreunderstand LASIK and get set up for it even though it was only my first time visiting this practice

They pressure patients, threatening to refuse seeing them unless they agree to surgery…read more These people only care about money, not their patients. This is terrible "care" It feels more like a meat factory. People are waiting forever to be seen. I am here with my mom, being her advocate because she is being pressured to do cataract surgery and she still does not know what that surgery will do. The doctor is very full of herself, very prideful, sad to watch‍

Long wait times and they don't care. If you enjoy waiting in security lines at the airport, this is…read morethe practice for you. Based on three visits at sandy springs. No more!

Dr Berman was very rude with me and my mom,gave us only 10 minutes while he was standing and we…read morewere referred to him by an optometrist in Thomas group to assess cataract We felt it is more business and money making than caring for the patient. Would not recommend Front office staff were careless and not friendly I would rate it zero not one even

Took my son for an appointment for glasses and contacts. They did both the exams and then tell us…read morethey didn't have enough people to teach my son how to put the contacts in so they couldn't give him contacts. So my son who has been wearing glasses everyday for 5 years now has to go without being able to see for over a week till the glasses come in. That's why we wanted the contacts. Other than to pick his glasses up we will not be going back.

Overall not a positive experience. Staff is friendly but seems to lack critical thinking skills and…read moretraining. I will not be back again.

Always nice and efficient. Pleasant staff and doctors. My go to eye doctor for several years now!read more

I cannot say enough good things about our experience with Hester Eye Associates. My goodness! I…read morewish every doctor was an attentive and helpful as he, not to mention the front office and ophthalmologist, who very patiently worked with us to find the exact right pair at the price level we were comfortable with. I highly recommend!

Dr Brown is always helpful and knowledgeable. I have gone to him twice for my yearly visits and he…read morealways makes the eye care experience relaxing and helpful. I recommend him 10 out of 10!

The staff who works with the customers is delightful but can not recommend the current eye doctor,…read moreDr. Brown.

I had a great experience at Dorfzaun Eye Group. Debbie and Estelle were very pleasant and helpful…read morewith setting my appointment and checking me. The person (Sorry! didn't get her name) who did all my eye testing was very competent and explained everything in detail. Dr. Lam was also excellent, answering all my questions and explaining everything in detail. I didn't have time to took at glasses but I'm sure that will be a good experience, too when I get back there. Thank you all!

Money is all they care about, not customer satisfaction. Order a pair of progresive reading glasses…read moreover a year ago, but could never wear them. When I looked down at the foor, the floor appeared 10 feet away, When looked up through the top portion of the lense same thing. The only time I could get sharp vision was if I looked through the very center of the lense. 2 months ago I decided to try a new pair. Had the exam from Dr. Lam, and like before I was escorted to the optical side of the building for new frames. Yesterday I went to pick them up, but while there I could read 8, 10 and 12 point type. But the lettering on the wall which was 20 inches tall was blurry. The sample reading card 8"x8" I was holding looked like a trapazoid! Not Square! The young lady who was fitting me for frames said "we made a mistake and "they" must have over prescribed the lenses. Finally, this morning I called at 9:50 to cancel my 10:15 appointment. I live 5 minutes away. They receptionist said they are going to charge me anothe $50 cancellation fee because they have a 15 minute window limitation on cancellations! Go figure! They will not grant a refund, not part of their policy, even though they admitted by their glass-fitter it to being their own error! They got their $$$ and all they can say is sorry.

Hours of operation are an issue in my opinion. However, their customer service is excellent. I had…read morean issue with frames I ordered and was not happy. They went the extra mile in correcting. The frames I replaced with were not only at no cost, but the lenses were also replaced to fit the new frames at no cost to me. This was done quickly and without question. I felt the customer service was excellent.

I've been a patient here for years. Prior to it being MyEye Dr. The last time I visited I put "my…read moreeye doctor/Canton/Georgia" in my GPS. I eventually realized it was taking me to a different "my eye doctor". I called and told them what happened and I would be 5 minutes late. I was under the impression it was not a problem. (I've been driving 50 minutes to get here because I live in East Cobb/Sandy Springs.) I arrived 5 minutes late and no one ever greeted me. So 5 minutes later I walked to my car to get my phone and double check my appointment time. I went back in. At this point they greeted me, but let me know they were very unhappy I was late and that they were on their lunch break. I was treated extremely poorly by several staff. Dr. appointment was ok but rushed. When I explained what happened he basically looked at me like "and...??" I assured them I'd never be back.

I bypassed all the negative reviews about this LensCrafters location. In the past couple of years I…read morewent to another location which I heard all are independently owned, I was not pleased with the doctors. My recent experience at this LensCrafters has restored my confidence in the brand as far as my eye exam went. The store is located In town center mall between JC Penney and the now closed Sears. There is an entrance both inside and outside the mall. When I walked in for my 5 30 PM appt on a Wednesday, a young lady kindly escorted me to the Doctor's office. Everyone including the Doctor was Amicable. I was happy to hear they have a policy that you can come back within 30 days if your glasses are too strong to have the prescription adjusted. My experience with my eye exam was very pleasant from beginning to end, they answered all of my questions and I felt confident about the health of my eyes when I left. After receiving my prescription I went to pick out my new glasses. I prefer LensCrafters over other places due to the high end brands they carry. A young lady gave me a tray, told me to fill it up with all the glasses I was interested in and she would be back once I was done. They had a nice selection of women's glasses from brands like Prada, Coach, Burberry, Ralph Lauren and a many more. I sat down at a desk to try on the glasses I chose. I was able to pick out 1 pair of glasses and they had a 50% sale on select sunglasses so I chose 1 pair of those as well as my second pair. Two associates helped me with the fitting, both were jovial. I was happy that I wasn't pressured into getting anything I didn't want, they offered and moved on when i said no. Before finishing up the transaction they tripled checked to make sure the order was right. I had a great experience inside this location, the staff was friendly and knowledgeable. The store was clean and organized. The selection was current and the frames were all very tasteful. Now what did not go well was after my visit. My two pairs of glasses arrive on Saturday, only 3 days after my appt. I was called to come in and pick them both up. Then I received another call asking if what were clearly supposed to be sunglasses were just that. They were sent in with a clear lens, so I was only able to pick up my primary glasses. I was very understanding, I was told they reordered them on that day and they would be in 7 to 10 business days. Welp it's been well over that time and everytime I call about my sunglasses I get the run around and then I'm told someone will call me back and never do. If I am able to track any other order I make from any other store there is no reason why they should not be able to tell me the status of my glasses. I spent a lot of money on my glasses and at this point very disappointed in this location, I had so much hope things would go well. At this point I doubt I will get glasses from here again, but I will definitely be back for my eye exam.

Some of this is my responsibility too but come to find out that LensCrafters is not in network for…read moreVSP even though they were two years ago. I learned this after I returned my new lenses because they couldn't make them right. The blonde manager should have told me they were not in network. Deceiving! I will say Tina at this location was very nice even though we decided to return my lenses and my wife's two pairs of glasses.