These folks are great. Aaron answered his phone during the Cowboys embarrassment twice when we were…read morehaving issues Came the next day and got us up and running. These have become our go to plumbers. Thank you. 5 stars.

These guys worked through the worst freeze that we've ever had here in Texas. When I asked them why…read morethey were out driving in those dangerous conditions, Aaron said, "because people need us." We had a pipe that froze up and busted. These guys got it fixed and gave us recommendations on what to do in the future. What an amazing company. They truly care about the people. Aaron and Bobby fixed our issue and were very professional! I highly recommend them for all your plumbing needs!!

Started service contract for 3 heat pumps and was pleased . Cost includes decent filter changeout…read moreand minor 410a top off for unit if necessary. Also flushed condensate with nitrogen and hose rinsed outside compressor. Thought overall very thorough.

These guys are great! We had a real mess with our system due to the recent power surges. They…read moreworked to diagnose the problem, drove to DFW to get a part and finished the job the next day. Went above and beyond what I expected, kept me informed on every step. I have found my Heating and AC guys for all issues!

We woke up to water flooding our house from our A/C, and called Pleasant Run A/C & Heat because…read morethey were the closest HVAC provider near us on Google Maps. We got very lucky turning to this business. Forrest was prompt and considerate of our needs. He offered us an appointment the same day and, working from home, he gave us advance notice when the work would get noisy so not to interrupt our meetings. As he worked, he offered information and insight that would help us care for our air conditioner in the future and improve its efficiency. I can confidently say I've never experienced a more excellent service professional. Our air conditioner is aging and isn't perfect, but the leaks are largely gone and the unit is cooling so much faster than it has before. Pleasant Run A/C & Heat was able to give us an affordable repair instead of a costly replacement, and my family is very grateful. Thank you, Forrest!

I contacted Pleasant Run A/C and Heating, because I was having an issue with unit, not cooling. Mr…read more Forrest Williams arrived on time; inspected A/C unit outside and in attic. He informed of the issue, he completed the repairs and his prices was fair and reasonable. Mr Williams is very professional and I will contact him again in future. Thank You Mr. Williams for your speedy resolution.

In May, when we arrived at our lakehouse and found it flooded with six inches of water, we were…read moreshocked, overwhelmed and didn't quite know where to turn. A neighbor recommended we call 1st Call Restoration, and when they arrived 15 minutes later, everything changed for the better. Now, when walking though our newly remodeled home, it is hard to even remember how bad things looked when we arrived at our lakehouse that Sunday afternoon. In a customer service company such as 1st Call, people are what make the difference. It all starts at the top with their owner Tim. He was there that Sunday afternoon working right along with the cleanup crew through the worst of the mess. He took time to talk with us, giving us advice, letting us know what to expect, and keeping us calm. In the weeks that followed, Aaron and his crew did an unbelievable job with the necessary demolition, sanitizing, and cleanup. We then met Shane, who managed the subsequent remodeling work. Shane did an outstanding job assisting us with design decisions, getting necessary materials/supplies and supervising the work being performed by Juan and his crew - a very talented team of craftsmen who do high quality beautiful work. Throughout the whole project, we heard from Tim, Aaron or Shane almost daily with status updates. We are extremely satisfied with the completed project - which was actually completed two weeks ahead of schedule! We cannot thank 1st Call enough for all their quality work and assistance, and we cannot give them anything but the highest rating/recommendation. They truly are a high quality, professional, caring, responsive, customer focused team. We are blessed to have found them and very appreciative for all their help on our lakehouse! Thanks!

My wife and I are from Arlington. We decided in September to by our retirement home in Tyler. We…read morewere planning on moving in on February because I had not retired yet. In January, a cold front came and our water heater had a busted water line, flooded our home. I called a restoration company to come out and in a week had it completed. Then State Farm suggested 1st Call and they informed me that it still was not dry. 1st Call saved us from moving in our retirement home with mold. Their folks that helped out, Sally, Grant, Noel,Stayton, Rose, and David all helped out on getting my house back to the way it was. It's not finished yet, but 1st Call is working hard to get In completed.

Late post. However, this is my 3rd or 4th time using Mr Jonathan who is a gem. This time it was…read moreinstalling a new water heater which required alot of services which were needed to pass code. He knew exactly was needed and assured me it would be included in the service. Love that he gives true estimates and stays true to it. He is kind, timely and I trust him! Will be calling again when needed. A very satisfied customer, Ms Amy

Jonathan and his worker did a excellent job installing our water heater. From the receptionist…read moremaking appointment, to talking about what my husband and I wanted done so very professional, courteous prompt service great pricing! We will use them for all of our plumbing needs for now on. We are so very happy with their service! A+++

Seriously best plumber ever. I have used him for 2 decades at our church commerical property - many…read moremany times for small to huge issues with 3 buildings. PLUS all of our staff used him personally at our houses and I've continued to use him as well has my friends and family members. He is honest, fixes only what needs to be fixed and goes the extra mile. He is NOT a dry wall sub so IDK why someone would think he should repair drywall after doing a in wall plumbing fix which another reviewer mentioned - that is not done by plumbers. I've GC'd 2 buidlings and that is not the way it works. He even cleans up after himself - could not be more impressed or pleased with this man and his family business. He is truly a master plumber.

I've used Viper for other work in the past and they remain my go to plumbing company. When I called…read morethey asked to assess the situation. Once they determined it was not a major issue I was asked if they could put me on will call if an opening came up but they also scheduled me with a definite service time. They arrived 4 days early after calling to see if they could come by. They arrived, completed the work, wore masks and tested and cleaned up. Quick, efficient and professional. They remain my go to plumbing company. Thank you Viper.

A1 Integrity plumbing is our go to plumbing company. We have used A1 Integrity plumbing for…read moremultiple services at our home. Adam is very professional, charismatic and down right loves what he does. He has installed a water heater, faucet, toilet, repaired our broken shower handle, washer hookup and dug a trench and replaced our main waterline. Our water bill was increasing monthly. We had standing water that we could not detect where it was coming from. One call to A1 Integrity Plumbing and Adam was able to detect the cause and repaired it quickly. I am happy to report that our waterbill is back to normal. Thank you A1 Integrity!

Discovered a major plumbing issue last night. Called A1 this morning at 8:00 and they were here by…read more10:00. While sitting in the driveway, Adam referred me to a water restoration company and set up an appointment for today. He was Super professional, very reassuring and there was an affordable diagnostic fee. I highly recommend this business!!!

Bill was great. Know is work. Know how to talk to the resident. And he also keeps you updated on…read morethe progress and let you know what was done. Thank you again.

David Lorenz from Fred plumbing came by and helped us solve a major plumbing problem. Provided us…read morewith great customer service and fixed our problems in a timely manner