Honest and thorough. They have done repairs I needed and worked with me to determine what is worth…read morerepair

I honestly rarely do any reviews for businesses but when I feel I received exceptional service I…read moredefinitely try my best to take a few minutes. Unfortunately I had got into a fender bender. I went to another collision shop that's more of a franchise which even though it wasn't my money just felt too high. I ended up clicking on Great Lakes. They gave me an honest answer in regards to pricing but also wait time for parts which is outside of their control with the pandemic. Finally when I brought it in they still honored the same price and made my car look like it just came off the assembly line. Hopefully I don't have to see them again for a collision setting but if I have to recommend somebody I would definitely give them their name

Part of my car's undercarriage unclipped this past weekend and it was dragging on the ground. I…read morewent into B & B this morning and spoke to a person I assume is the owner or manager. He looked at my car and explained that the shield came loose and what they need to do to fix it. This helped me manage my expectations. They resolved the issue fast and I wasn't in there for more than 15 minutes. My biggest concern at a garage is that the men will take financially advantage of, and they ended up not even charging me because it was a minor repair. Would recommend this place to anyone. And they have a cute garage dog.

Randy & the team at B and B take great care of you and your vehicle and will give you straight…read moreanswers. No bs.

These guys here are always helpful. I don't know the guy that rang me up, but both Mike and Derek…read morehelped him out, verifying the oil for my car and the other one grabbing the actual quart of oil. These guys are a well oiled machine here. They work really well together and help each other out. They were even singing to the radio while I was been cashed out. They really seem to enjoy their job and it shows. My engine light came on as I was about to pull into my driveway and parking spot. I decided to go to the auto shop, before they closed. My car needed a top off and just 1 quart of oil.

They sold me a bad part and refused to return my money. I asked for a manager they said one was not…read moreavailable. I asked them to call a manager was told he was unable to call a manage. Do not shop here unless you want to get ripped off.

Excellent work at very reasonable prices. Ari keeps you informed with updates from beginning to…read moreend.

Ari and the shop does top quality work at very reasonable prices. I've had nine cars repaired there…read morein the past 20 years and have never come away anything other than 100% satisfied in both the quality of work and the price.

My car's roof was leaking and there was mold. James took care of it and made my car like new inside.read more

Uh-amazing Experience from start to finish! James took great care of my Daniella Denali!…read more Gave me an great awesome price for the Daniella's bust lip that outbeat everyone else's crazy costs of thousands to hundreds and the best part was that he was able to get her in fast like the next 3 days and got her done and ready in one day on a Saturday! Happy Daniella Denali, Happy Angelina

My claim was denied for a third time. Yet every time they offered me money. The kicker was they…read moretried to blame it ON Honda. Saying their have defective doors, unbelievably. Tried reaching out to them, never received a call back. Each denial was done by email. Finally contacted my insurance company, AAA. They said they will go after them. I will NEVER use Discount tires again. Never been so disappointed in a company. If you felt you were not at fault, then why offer me money each time you denied my claim. So much for customer service. I will share this experience with everyone I know. For this review, you don't even deserve a 1.

After having an awful experience at the Centerline location I brought my car here for a scheduled…read moretire rotation. It's free since I purchased my tires at Discount last year. Isaac took care of me and immediately got my car back in the bay. I was done in 20 minutes. No waiting, no upselling like I've encountered at some other locations. Just friendly and fast service. This is my new go-to location for anything tires.

We could not be happier with our experience at Champion Hargreaves Chevrolet. We drove 8 hours…read morefrom above the bridge in the U.P. to visit our son and ended up at this dealership after a quick google search of dealerships near by. We are so happy we did. From the minute we walked through the door, everyone was welcoming, friendly and professional. Our sales person, Tyrone McCray was great! He was so helpful and not pushy at all to make the sale. Everything went very smoothly and within a couple hours we were out the door with our new (to us) vehicle. We will be back to this dealership for our next vehicle and most definitely working with Tyrone. Thank you for the great experience!

Want to buy a car here? Good luck! This business will do everything they can to NOT sell you a car…read more I've been in 3+ times looking at cars to be told that they're in the service department, or someone else is in the process of purchasing it just to find it sitting on their website weeks later. I followed up on one of these where the deal fell through (another example of this dealership not wanting to sell a car) only to be ghosted!

The best of the best! Top notch Customer service. My car looks amazing. NO detail left undone!…read more If I could give them 10 stars I would. (PS the cookies are yummy too!)

I highly recommend these guys for any collision need you in may have. I took my Tesla that was…read morebacked into and they fixed it in 3 days. Other collision shops in the area said they couldn't work on it bc of the radar in the front, and these guys at Cass were able to get it fixed. Thank you

My husband (who Always claims to be the better driver) hit a concrete post at the gas station and…read morescraped/dented up the rear quarter panel on his new truck. We contacted Dotten Collision who was able to get us in right away. They had to keep the truck for a couple of weeks for repairs (mostly waiting on parts from the dealership). There was constant communication via emails and phone calls keeping us updated on the progress - which was sooo appreciated. When we picked it up, it was as good as new!! Although, we hope not to have to see him anytime soon, Vince and Dotten Collision will definately be our go-to place for such situations!! Amazing work and great staff...we appreciate all they did for us!

Whenever a cocky business owner makes it seem they're doing you a favor and that you're bothering…read morethem for business - run away. Such entitlement can never end in a good way. I made the horrible mistake of entrusting this body shop with a luxury vehicle - big mistake. Sure you should expect to get your car back looking newly restored but you'd also expect to get your car back in working order right? . . . you don't expect a seized passenger door that can't be opened or extra body chips in places where the car wasn't damaged. Results like this make one wonder how people stay in business. Results I received cost me more than the original insurance repair claim. Did I give Dotten the opportunity to make things right? Absolutely - and as a matter of fact that's what the business owner promised "leave it with me and I promise to fix it and make things right". But after a week of leaving the vehicle with them, they realized what it would actually take or cost to correct the botched job. The owner's best excuse was the door broke because it was old . . . really!? coincidentally exactly while just at your place for body shop repairs after all these years . . . amazing! This is the kind of professionalism and integrity that you can expect at Dotten collision. Dotten couldn't fix, would not correct or pay to remedy the problem so the promises and warrantees you'll get are worthless. Avoid the grief and legal action. There are so many more reliable and professional choices like Service King who undid Dotten's damage. That's my experience with Dotten's wretched service experience.

My experience with this shop was extremely disappointing and concerning. I brought my vehicle in…read morefor an insurance estimate, and what I encountered raised serious ethical and professional red flags. From the beginning, the staff displayed misleading and coercive practices. I was told that if I wanted to remove my car after parts were ordered or delayed, I would have to pay for reassembly--even if I decided not to move forward with the repair. This feels like a form of coercive retention, essentially holding a customer's vehicle "hostage" to secure business. When I asked for a reasonable timeframe or even an estimate of how long the process might take, the representative became defensive, abrupt, and unprofessional. His tone escalated, he began talking back, breathing heavily, and acting irritated, as if my questions were an inconvenience rather than a normal part of the repair discussion. To make matters worse, when I calmly pointed out that his behavior was inappropriate and that I planned to speak with a manager and Allstate, he dismissed my concerns entirely and said I could "complain to anyone I wanted." That type of arrogance and indifference toward customer feedback is unacceptable in any professional environment--especially one recommended by a major insurance provider. This shop's lack of transparency, hostile attitude, and deceptive communication tactics are alarming. They appear to intentionally cloud information and pressure clients into staying, rather than providing honest guidance and respect. I strongly urge others to proceed with caution and document every interaction. No customer should feel intimidated, dismissed, or trapped when seeking basic service information. I have since filed a formal complaint with Allstate, and they confirmed that this shop should not have provided incorrect information--a customer has every right to request their vehicle back if there are parts delays and should not be charged for reassembly in such cases.

I needed a damaged headlight replaced on my car. Once I got passed the insurance process, working…read morewith Dave at Crash Champions was simple and easy. They worked out the details with the insurance company. They also set reasonable expectations and was done within the estimated time. I didn't have to pay beyond the deductible, which was great.