I'm writing this review in hopes that other potential customers get a chance to see the lack of service they can expect from MZ Tree Service. The main issue are listed below.
Lack of service.
Lack of communication.
Lack of respect for the customer time.
I requested an estimate to perform a clean up service as well monthly maintenance. On my half acre property. The first scheduled date and time for the estimate was " rescheduled" after the representative didn't show for agreed time frame. The second scheduled date and time for the estimates, an employee or a family member of the employee arrived an hour late. The reason for the delay was difficult to determine as the individual that arrived was not able to communicate in English.
We finally received the estimate on March 27th by text message, which I approved and advised to schedule with in minutes. The company representative set the date for Monday March 31st. Well on Monday late afternoon the representative text to say they over booked Monday and would not be able to keep the appointment and asked to "reschedule " for Saturday April 5th. Here were are on Saturday and yep you guessed it the Company representative text agin to say they were unable to keep the appointment due to being stuck on another job and would like to "reschedule" for this coming Monday.
Unacceptable! This company implores unappealing business practices, they will waste your time, cost you money, and cause frustration.
If I could rate this company at O stars I would. read more