Tish was the absolute best! For my first time I was so nervous but she made the process smooth and…read moreeasy!! I could not recommend her more! She is just so patient and wonderful! Thank you so much! I will definitely be back!

I always enjoy my time at the Wax Beautique. Everyone is nice and welcoming. No long waits,…read moresanitation and Covid protocols are always in place! And Tish is amazing at what she does. She's cordial and takes care of her clients' needs. Recommends appropriate services and will recommend against doing unnecessary services just because of popularity. This is why I drive from Cordova to South Haven once a month! The service and care is best in class.

I gave a reference photo and STILL didn't get what I asked for. The worker literally blew off…read moreeverything I said. I asked for a specific shape and also ombre and got neither. I haven't been here in years bcuz of a previous bad experience, but I see notinfo has changed

I decided to visit this location after my normal contact decided to take some time off. Upon…read morearrival, there were quite a few ladies waiting for service. It was pretty warm inside and quiet. There was no music playing, no conversations and as a matter of fact no one greets you once inside. (Reason for the star removal) Luckily, I did not have to wait too long before being called. Ruby took care of my brows and she did a wonderful job! I have thick brows that can be a bit difficult to tame, but she handled them really well and did not thin them out or chop off the ends. This was a good option for me in the Southaven area and will be my choice going forward whenever I don't feel like traveling out to Cordova.

Not impressed at all. Had to go to another barber to repair the bad haircut I received.read more

Want to say I am so happy with my hair. Thanks so my kellie for making me look beautiful! She gives…read moreback to her community and does great work. Would highly recommend to everyone!

I tried to give them a few tries since I'm new to the area and Alaa is who I came to like at this…read morelocation but she's been gone a few weeks maybe months. So I decided to try the others...1 older lady that I liked the last time was doing a facial so I couldn't get her and then a short younger girl with extremely thick brows...she seems aggressive to me....she was talking very loudly over my face and her breath was horrible the last time I came. She also messed up my brows and covered her mistake with the tint. Today takes the cake tho and I highly doubt I will return. I've been to Bombay Cordova and on Park for years...never a problem. They were always Very professional. Clean work areas. That is not the case with the Southaven location. First let's start with the location. It's not clean, it's dirty, not inviting at all...no salon decor like the other locations. There's always a stinky smell like someone recently pinched one off or took a dump. I'm sitting here currently waiting on the young lady to go get tint for my brows that she just threaded. She's been gone nearly 20 minutes and I'm just listening to them stand in the hallway talking as if their lobby isn't full. She just got back...I remind her that I also want my chin threaded. She's so busy talking that it takes her 20 mins to apply the tint to my brows...she tells me to sit somewhere else while my tint settles and I remind her again that I wanted my chin threaded. She sighs as if I just asked to borrow her wallet! I keep my warm demeanor bc if it weren't for my engagement photos that I'm taking tomorrow I would've walked out and just went somewhere else but she's already threaded me at this point. I just need the tint.I just despise blatant obvious bad customer service. And playing and talking as if you don't have customers literally waiting on you to finish their service. I've never had anyone take that long to get tint for brows. And when I tried to ask the older lady who did my brows the last time if she could check On the young lady getting my tint and she totally ignored me. I only had to wait 8 mins to be seen but it took her more than 50 mins to thread my brows and apply tint bc she played and talked the entire time. Not to mention either she used a stinky towel to wipe off the tint or it was her. She didn't have the boo-boo scent before she applied the tint but now I'm wondering if she pooped while my tint was resting and it got on her fingers....ugh. Never going back and I don't like my brows!

Sunday, June 16, 2024…read more Service provider refused to provide me her name for this horrible service. I have been getting my eyebrows and upper lip threaded for 20 plus years all over the country. I have never received such poor service. I was even THREATENED not once but TWICE! I requested eye brows and upper lip. The lady threaded my eyebrows. Then proceeded to apply WAX to my upper lip. I did not request any waxing. She did not apologize. She removed the wax then proceeded to thread my upper lip. She should have not proceeded to thread the lip where the wax was applied. The skin is more sensitive after the wax was applied but she did. Afterwards she applied some scented product to my lip. I HAVE SENSITIVE SKIN!!! I asked her what she applied. She mentioned baby oil. She did not ask if I have sensitive skin or any skin concerns. She said I did not put anything on my paperwork. There was no paperwork or consultation provided prior to the service. I requested her name and manager information but she refused. I took her picture for reference. She put her finger in my face, threatened to break my phone, and do physical harm. Horrible service!! No way any customer should be treated this way!