Excellent customer service. I took my laptop with what I thought was an issue. The owner was…read moreknowledgeable and transparent with me. There was a $0 charge for the diagnosis which was great. We ended up not doing anything since my laptop wasn't replicating the noise. But over all would recommend this place to anyone! Their prices are also super reasonable!

This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

They have a great service customer service and they are very knowledgeable when it comes to…read morecomputers! They were not able to help me with my son's iPhone so they sent me too icare irepair and Matt was able to help me out!

This is a very extremely great customer service and was able to point me in the right direction to…read moretake care of my computer and wifi problems I couldn't get anybody else to do

Head and shoulders above the competition. For more than 20 years Nabil and his folks have been…read morethorough, thoughtful, very experienced and able to think outside the box. They have responded quickly to my occasional crises and have consistently served my best economic interests with fair pricing rather than pitching products or services that are not genuinely necessary. Most of us have a functioning capability to use our computers in the same way that we know how to use our cars, and in both situations, we need people we trust to take care of these devices that are too complex to understand and service ourselves. I have complete confidence that Nabil and staff will take good care of me with integrity as well as expertise. Charles R. McCormick, MD

Went there looking to recover data on a locked up thumb drive that in my computer would not show…read moreup. He looked at and said it would be expensive to recover, about $119/ hr, could take 3 hrs+. I said it's probably not worth it though there was a lot of things there I didn't want to have to "rebuild". He advised me that there might be programs on the internet that could help and to look around. I found one and got Everything recovered, for only $98. and it did take 3 hrs. I respect his honesty rather than trying to "sell me a bill of goods". If anything else comes up I'll be sure to return.

Out of all home IT service providers in the Elk Grove area, hyperSven was the only one that got…read moreback to me within a reasonable time frame (less than 3 hours). All the others either replied/called back 7+ hours later - in fact, a few of them never returned my call or replied to messages. Sven was super easy to work with. Super knowledgeable - he started to breakdown my problem and work it step by step. My internet had gone out randomly and Xfinity said my internet was working. Sven diagnosed it to my wifi router and tried multiple ways to get things to work. Ultimately, he helped execute a full network setup which solved the problem. I would highly recommend Sven and will use his services again when things break and I'm unable to figure it out.

I called to get help with my MacBookPro locking me out of my external hard drive and not allowing…read moreme to access the internet. I was connected to Sven very quickly and he walked me through how to resolve the issue. He knew exactly what to do and I was not charged for the quick phone call. I would have happily paid for him to come out and resolve the issue if he was not able to help me over the phone. Outstanding customer service and care. Thank you!

Computer Link is a fantastic store to take your computer to be fixed or just need help!…read moreTony has been its only owner and he has been in business in stockton over 20 years! Tony and his staff are friendly, helpful and they get the job done! Steve

My computer caught an issue when running a Windows or Lenovo update and wasn't able to log in…read more Likely a simple issue in the tech world but needed some outside expertise. My first choice with good ratings said they would need to keep my laptop for a couple weeks. That wasn't agreeable with me, so I ended up going to ComputerLink. ComputerLink said they may have my laptop fixed by Monday but definitely within the week. I didn't hear from them during the week and returned on the following Saturday - and they didn't even look at it at all. Needless to say, I was a pretty perturbed. The tech called me on the following Tuesday to let me know he's working on my laptop and will call me back when it's done - and I never got a call back. So I again go on Saturday to get a status update on my laptop and they said it's been done - but they didn't call me. They charge $80/hour and charged me for 3 hours. I would think they would call me to let me k is the estimate beforehand - especially if it's going over the initial hour. And highly skeptical it took 3 hours to fix. They took off $40 for their poor customer service but the good news is, they fixed the issue.

had a great experience with this IT service! They were professional, knowledgeable, and incredibly…read morehelpful from start to finish. They quickly diagnosed the issue and got everything up and running smoothly without any hassle. What really stood out was their patience and willingness to explain things in a way that was easy to understand. It's clear they truly care about their customers and take pride in their work. If you need help with computer repair or home network setup, I highly recommend them. I'll definitely be coming back for any future tech needs! Thanks Guys!!!

Amazing customer service, help me out tremendously. Definitely couldn't have gotten a better deal…read moreelsewhere. I need my desk top fixed and he was able to get it running and I bought a dell laptop, for an affordable price. Please stop by if you're in need of laptop/desk tops services or purchases/trade in. I'm glad I found this place, better late than never.

Mike was prompt and courteous. Now if he were just a magician he'd be the perfect repair tech…read more Seriously could have bilked me and strung me along but gave the advice I needed not what was best for his bottom line. For what it's worth, I trust his advice.

I called Homegeeks as I was having problems with a new printer. MIKE came out the next day, on…read moretime. He fixed my problem and cleaned up my PC. He was friendly and informative. I could not believe he only charged me 85.00 for all the work he performed. I encourage anyone with PC problems to call MIKE at 209-607-1233.

I called to ask for pricing and appointment availability to replace my battery. I was given…read moreinformation right away and scheduled the service easily, I dropped off My phone and came back in one hour. The service was complete and my phone is working great with the new battery. Great customer service and very friendly. I would highly recommend this business for electronic repair.

I called this business made an appt and went there. All I needed was to be shown how to get a…read moretable to connet to the internet. I was charged $44.50 for 5 minutes of almost nothing. What a rip off. The guy was nice but outrageously overpriced.