Been my primary for 20 yrs..! Love the guy.., Amazing staff…read moreand they've always had the answers. I've moved to Lodi after retirement but I've continued to make the drive from Lodi to Walnut Creek because of his dedication to my health..!

Dr. Wise is great! I have been a patient for many years. At…read moreage 70 I've had a few health problems that he has been very effective at helping me with. You won't find a better more insightful and empathetic doctor. The staff are also great. I've had one or two minor problems with them over the years but all were easily resolved.

Excellent. Dr. CANDELL is always attentive to my concerns & thoughtfully responds. He is a fabulous…read moreprimary physician & someone I would trust with any issues. I am grateful to have him as my first medical resource.

This a is wonderful practice. Dr Candell is a great physician. However, in addition to Dr…read moreCandell, I want to say that Nurse Anna is beyond fabulous. She is intelligent, compassionate, patient, and truly cares about the patients in the practice. She is an unsung hero, tirelessly trying to help all the patients in her care. I will be forever grateful for all of the help she has given to me over the years. She is an amazing advocate for the patients in the practice.

I am so disappointed in how a doctor, someone trained and promised to provide the best care for…read morepatients, can treat people with such disregard. My husband was late, his fault. When he gets there he reminded the staff he had to wait in pain for two weeks before he could see the doctor and he would appreciate keeping the appointment but understands if he is unable to, he just wants a referral to a specialist. They said "fine, the doctor isn't sure if he will see you", but took him back and the nurses took his vitals. A nurse came in and said his next appointment came in early, "so Dr. Lam said he might just see him instead." Well, my husband waited another 15 minutes waiting for Dr. Lam or a nurse to come back. Nothing. After 40 minutes (from vitals to waiting time) my husband had to leave for work. He would have much rather them said they couldn't honor the appointment because my husband didn't show up on time. How rude.

I had to terminate my relationship with Dr. Lam's office. I just couldn't handle the front / back…read moreoffice inconsistencies any longer. My specialist put several calls into Dr. Lam's office, tyring to get him to write a script for me to have a brain scan, but Dr. Lam's office said that he wanted my "specialist" to do it...and that my PPO would not authorize him to do it. My specialist called me saying, "I have put over 3 calls into Dr. Lam's office and he has not returned any of my calls...you need to get a brain scan!" After several phone calls, and Lam's office passing the blame to my insurance company (I have a very rich PPO, and it was not the problem, nor have I had any problems with them) I had enough. I contacted my insurance compay, and was again assured that because I had a PPO, no referral was necessary, just the authorization to go. So...who wasn't telling the truth? My specialist was tired of the run-around and simply authorized it himself, telling me, "You're right. Because you have a PPO, you do not need authorization..." Simple as that. And that last (of several) frustrating experiences was the deciding factor that I needed a new PCP. Thinking back, this could be a John Muir internal controls problem?...in any event, I have switched to a an Internal Medicine doc closer to home who is affiliated with Sutter and Alta Bates. The difference is night and day. It's too bad after being one of his first patients, over 10-years ago. He was a fantastic doctor and I always enjoyed seeing him - his bedside manner was always kind and compassionate. I don't enjoy switching doctors and hoped the office service-level would improve, but it seemed to only get worse. Rather than Dr. Lam's practice receiving 5-stars, which is what I would have provdied them a when I first started, a 4-star is all I give them. I really wanted it to work, and enjoyed his care for the first few years. I didn't think I would ever leave his practice, and am sad that I had to. I really like Dr. Lam, his bedside manner was always great and he spent quality time with me; however, the office administration was really lacking. Hopefully things have improved. Still, a great provider though.

My wife and I just completed routine screening procedures at the Center for Gastrointestinal…read moreDisorders, Inc. in Walnut Creek. Recommended by our primary care physician, Dr. S. Saeed Zamani and his staff provided first class medical expertise and service. Our relationship with Dr. Zamani started with a pre-procedure consultation during which he outlined the whole process from start to finish using concise and understandable language and he patiently answered all of our questions and addressed all of our concerns. On the day of the procedure, his entire staff exhibited tremendous efficiency and expertise; from the check-in process, during the preparation process to the post-procedure and discharge phases. Here are few reasons why we were so impressed with Dr. Zamani, his staff and his facilities: 1) strong patient orientation - we were treated with respect throughout every phase of the procedure - all aspects of the procedure were explained clearly and all of our questions were answered with patience and thoroughness; 2) high level of patient engagement - we received a phone call from the anesthesiologist (Dr. Melissa Ennen) the evening before the procedure to review how the anesthesia would be handled and if we had any questions or concerns. Dr. Ennen also provided extremely personal care on the day of the procedure. The nursing staff and technicians were also extremely caring and made the entire experience as effortless as possible; 3) extremely organized and efficient - Dr. Zamani's administrative staff was a pleasure to work with - they handled all of our insurance requirements and pre-procedure instruction communications with acumen; 4) high quality facilities - Dr. Zamani's offices in the Shadelands were first class in terms of cleanliness and ambience; 5) high level of medical expertise - Dr. Zamani's extensive experience was evident in terms of his explanations and his post-procedure review of his findings. All in all, we can highly recommend Dr. Zamani and the Center For Gastrointestinal Disorders without hesitation.

Everything already said about Dr. Zamani is spot on. He is associated with Shadelands Endoscopy…read moreand Gastroenteolgy. My husband and I both met with Dr. Zamani, me for the second time in 10 years and my husband for the first time. He was warm, funny and efficient. He made him so comfortable and told us all we needed to know. The facility where we had our colonoscopy procedures was remarkable from start to finish. First, how many times do you wait and wait? Not here, even early. I apologize to the first nurse, as we should not have forgotten her name, but, we have. She was warm and friendly making us both comfortable...warm blankets . Then we met Dr. Leung...our anesthesiologist. Don't let his youth fool you, he was kind and straightforward, even calling us the night before asking us if we had questions or concerns and explained what would happen, he repeated these steps when we met. They use a mild sedative..new so you don't know what happens and 20 minutes later, you are awake and Judy shows up in recovery. Again..staff was wonderful. Again we r sorry as we can't recall the name of our intake nurse who we liked, the following day they followed up on us and we were told the discharge to call a number if we had any problems. The only negative is the prep..oh well....

Dr. Chang has been our family doctors for over 44 years since we moved to Bay Area…read more He takes care of everyone's health of my family. Now I am 82 years old, still actively doing exercise, studying new subjects, socializing with classmates and friends of every stage in my life. This review is our deepest respect to Dr. David Chang.

Let me say, if this was just a review for Dr. Jue, I'd give five stars…read more He's a great doctor and for the two years I went here he was trustworthy and helpful. But it's the office. Every single time you make an appointment, they take it upon themselves to move it back. Not ONE time in the two years I went here did they ever honor the appointment time I made. So you make an appointment for 10:00 AM and you're driving in and get a text saying "don't forget about your 10:30 appointment." So every time you're sitting in the lobby for 45-60 minutes because these people think it's okay to change the appointment. Go to the office and look at how many pissed off people are sitting in the lobby. I make my appointments I put it on my calendar right away and put a post it on my monitor. Every time. The last time I made an appointment I did this and said if they move my appointment again, I'm done and sure enough they did. This is unethical in every way. People have lives and work and don't time to have their appointments moved around with out telling them. So every time I'd go in I was there for an hour and a half. This is NOT acceptable. Again, Dr. Jue, great. The people who run the office, the worst. It sucks because I had to go through a lot to find someone else, it's hard finding good doctors but the two doctors I've been to since both said this practice of moving the appointment time like this is not right. Keep that in mind if you go here.

I have been seeing Dr. Makhoul for many years and he is a wonderful physician. However, I give a…read moreone-star rating on front office accessibility. It took me two days to reach a "live" person regarding two health issues. It appears that when you call into the office you are automatically connected to voice mail.

I have been going to Dr. Makhoul for years and I can't say enough good things about him and his…read morestaff! Whether it's for a specific issue or a routine annual physical, I have the upmost confidence in Dr. Makhoul. Dr. Makhoul takes the time to address my questions and concerns and reviews my chart ahead of my appointment and is prepared to discuss my health and well being. I highly recommend Dr. Makhoul!

Zero attention to patient care and individual needs particularly with elderly patients. Does not…read moreuse data or science in general to explore reasons for falls, cognitive decline or physical symptoms. Referrals are nonexistent. Why? Why doesn't this physician lack the ability to fully embrace this profession and such important work with the utmost integrity? We look to our health care providers for guidance, support and best practices.

First, I'll start by saying that Dr Pammi is nice but her work schedule and how her staff schedules…read moreappointments is the most horrid display of efficiency. I've been a patient for almost 10 years. Every time I called I've never been able to see the Dr the same day. There are two simple reasons: 1) Scheduler doesn't allocate enough slots for current patients who have pressing medical needs 2) Dr has limited schedule and only works 30hrs a week. To compare, my kid's pediatrician has always accommodated same day appointments. I've asked him how he's able to do this and it's quite simple. Scheduling and the amount of hours he puts in. The staff here is good at telling people to call their Urgent Care. That's where the money maker is. These doctors don't have to work 40 hours or more or have a quota of patients to see a week. They get paid regardless. There's no reason for them to work longer days and accommodate their current patients. Saving the best for last. Was suffering from major pains and asked Dr for recommendation. Staff called back and said Dr isn't able to provide any because she hasn't seen me in almost 4 years. I laughed so hard. Good luck getting an appointment.

While it is true that Dr Klebanov only accepts cash and his receptionist my not like most people,…read morehis staff is very nice (even the receptionist grows on you). I was Dr Klebanov's patient for 4 years before moving and it was a difficult decision whether I should drive the hour plus out to his office to keep him as my physician or get his reccomendation for another physician 5 minutes from work. He is an excellent endocrinologist, and primary physician. I wish I could have kept him.

Mark and Eugene Klebanov are the finest doctors we have ever had. They are knowledgeable, alert to…read moreevery test result, willing to get you in asap if you need it, willing to advocate when you need referrals, caring and skilled. Honestly my husband has a serious brain condition and I do not know if we'd have the amazing neuro team that we have if it weren't for these doctors' advocacy. I cannot say enough good things - we have never had such committed doctors, ever. We are so thankful to have this team.