Allen and Sara are two of my favorite people in my world! I have been coming here for years and…read morethey are the best. The new salon is beautiful and so upscale- I have to remind myself that I am in Jonesboro! Beautiful!!

The Deluxe pedicure isn't worth it. She doesn't scrub the feet at all skin still there.read more

Wow! This place is very chic. I love that you can customize your experience to your liking. The…read moremassage chairs were amazing! I didn't want to leave. It is pretty expensive but worth it in my opinion.

As soon as you walk it, the vibe is just amazing. , they make you feel like like you are the most…read moreimportant person that's ever walked in. They take care of you and fast friendly service

The people seated me and they took forever to finally get to me. They were very reluctant to do the…read morenail job I wanted. It was a simple stiletto style. Once they started the guy was unfriendly. As he did my nails, he never once checked the length to make sure they were all even, and they ended up not being done how I wanted. I ended up going home to fix them myself. It was my first time there, and overall was a bad experience. I do not recommend this place.

I have never had any problems here. The staff is kind and always does exactly what I want. I went…read morein to get a gel manicure and it looked great. The only problem was that my nails didn't get totally dry because their light was broken. A few of them peeled and chipped so I went back to have just those few nails fixed and they completely redid them! They took their time and they were very meticulous. I tried to leave a tip in addition to paying before but they wouldn't let me. Great manicures and pedicures and even better staff. HIGHLY recommend.

I have been coming here for years. I followed Ashley from another salon. She is always able to get…read moreme in. She is able to suggest something new or will just give you a quick trim. I also use Megan is a masseuse. She does wonders for me and my migraines. I highly recommend both of these ladies to meet your beauty needs!

I have purchased my wife packages here before and it has always been great. The staff has changed I…read moreguess , the last package I purchased her went south and in a hurry. I purchased a package with massage , manicure and hand wax. She got a hot stone massage , which I do know is more expensive , that she didn't want and when she told them the lady said that was the only massage she knew how to do. When it came to the hand waxing they went and watched Youtube to learn how to do it , and they actually admitted to it. My wife told me about all of this a few weeks after the fact , so I drove up to talk to them about it because its not cheap for a spa package , even though this place is very reasonable, and you want what you paid for. The woman at the front desk who is listed on their webstie as nothing more than hair and make up tells me they have had people quit and that they are cross training. When I tell her that watching youtube to do something I paid for is not really what I had in mind when I purchased this , she got rude. She made comments how she just should not have told my wife about Youtube and more or less called my wife a liar on the massage saying that it didn't happen that way , and got loud and just all around annoying. I left before I said anything rude back or called them all what I really wanted to and did what I thought was right , I tried to contact the owner. Phone calls didn't work so I emailed her email on their website. I was nice and polite and just said how unhappy we were with the service and attitude and that I know people can have bad days but this was over the top. She never bothered to reply , I guess she just doesn't care. This place used to be great , they use to have some really sweet and caring people working there , we will not spend another dime , they have told us what they think about customers by calling them liars and not responding to calls and emails when one has a complaint. I gave them two stars for their spa is very nice to not be an upscale place and there are still a couple of really sweet women still working there

We made a reservation for a group of 5. When we got there, everything was ready, and everyone was…read moreso nice! We all got pedicures and all of us were happy with the results. They offered us drinks and even took a photo for us

I usually love coming here & everyone is so nice but today I came and I had to wait which is…read morecompletely fine and a man came in to do my nails and after asking him to cut them shorter he was almost rude, shaking his head and just slamming lids down harder than needed.

I didn't have an appointment and they got me in super fast and the girl doing my nails was so sweet…read more& did great on my nails!

I don't often get my nails done. It's a luxury to me so I only go if I have something special…read morecoming up. That being said my hands are not in the best shape. I went to Stripes because I had been here once before with my mom and I don't really like going to new nail places if I haven't been there before. I asked the nail tech my nails were long enough for a gel manicure. She called over another nail tech, held my hands up to her, asked her a question, and they laughed at me. Then they strongly recommended I get acrylic tips which I did not want, but ended up getting anyway. I will say my nails look nice for what I got. They did a good job, but during the whole appointment I felt humiliated and embarrassed. I likely won't be returning.

I found this place to get a pedicure near where I was going to a wedding. The service was excellent…read moreand the space is very clean. Also had a great calming and chic vibe. The Google reviews don't lie but also wanted to give some Yelp love. This is one of the better nail salons I've tried. Would recommend.

From the owner: Pampering at its Essence!read more

I am super impressed! I asked for a complicated design, and Philip absolutely nailed it! (pun…read moreintended! ) I will definitely return. 10/10!

I loved the service, very nice to customers. City nails offers you a drink during your service…read morewhich is greatly appreciated. Jennifer did my nails she did everything I asked of her and more. Will definitely come back!

If I could rate this zero stars I could! This was an awful experience!! All I wanted was a manicure…read moreto clean up the cuticles but she was soooo rough and shaved down my nail so much! This is more than a week after I got them done and they still haven't healed! I am so so disappointed with them. Please do not go here!

So I'm back in town and decided to give this place another chance. This time, the young woman who…read moredid my nails was FABULOUS. She took her time and did a great job with the dip powder. I can't stop looking down at my nails because they're actually perfect. I guess for this place it totally depends on who you get. I've had better luck with the women, but my sister in law was a bit disappointed that her woman was distracted while doing her nails, as she was greeting customers walking in and answering the phone as well. Luck of the draw.