As a loyal customer of Elegant Nail Spa, I've noticed a few things about their appointment system…read morethat could be improved. The service listings on the website sometimes don't match what the staff can actually do, and it seems like they might not be fully aware of the services they offer. It's also been a bit tricky to keep the service quality the same, since I've had trouble finding the same talented technicians I've used before. Plus, I've always had to wait a long time for appointments, often more than 30 minutes, even when I've booked them.

I can only vouch for nail services with Vy. She's is usually consistent and deserves 5 stars, but…read moreevery other experience I've had with anyone else has been poor. I had an appointment scheduled for in the afternoon with Vy, but had to move it to earlier in the day. Unfortunately, that meant I had to try anyone who was available. To keep it short, I thought my nails looked off in the salon, but I chalked it up to the color, which is another story, but My nails were sore, so I just paid and left. Once I got home, and could look at my nails closely I realized how badly done the application was. It's so uneven, streaky, and nail polish is all over my cuticles. I should've known better but really needed a new set. All I can recommend is if you can't book with Vy, try somewhere or chances are you'll be disappointed!

Booked an appointment for my wife and they did not perform services that I selected. Wife was still…read morehappy and said the salon was nice and the work was good. -1 star for not paying attention to appointment details.

I've waited to review because I wanted to come here a few times before doing so. Consistency is…read morekey! I've been here 4 different times now, and have seen a different person each time. Every time I come, I am greeted warmly. They always do a great job, are meticulous and make sure you are satisfied with your mani or pedi. It's bright and open inside, and it's a quiet space with light music so you can truly relax. It always looks clean and you can tell they value their business and clients. They always offer a small selection of drinks as well. Which is such a nice touch. I highly recommend!

Kim did an amazing job removing my acrylics and giving me festive nails for the upcoming holiday!…read moreSuper sweet staff and was able to get me in last minute! I'll be back soon :)

We had great mani-pedi here a month ago, not a great paint job- but awesome cuticle/callus removal…read moreand nail shape/massage. Today I stopped after the pedi - will go elsewhere for mani since after asking twice - they couldn't actually work to remove callus or cuticle. It's too expensive to be so dissatisfied.

Kim did an excellent job with my nails! Virginia Beach's best! Highly recommended for everyone…read morelooking to get their nails done.

The quality of service and relaxing vibe is undeniable. Kim and Mae are so thoughtful and it is…read moreapparent these Queens absolutely enjoy and are passionate about the care for each client that enters this salon. Words cannot describe what a hidden gem this salon is!

I brought it my inspo pics and she was able to modify as I requested. The prices are fair and…read morereasonable. She was super efficient yet took care in shaping and designing. Love my nails! Will definitely be back. As far as the vibe goes, everyone was super friendly. I was immediately greeted when I walked in they were able to start early. I made a reservation but they take walk ins as well.

The salon is clean, the tools are sterile for every visit, and the staff is friendly and…read moreprofessional. I always leave happy with the results.

Nails that everyone will wow about! There's a reason they call it Envy Nails. I'm a big fan of dip…read morepowder nails here. I come back to this nail salon over and over for the excellent service and staff.

Great service! I…read morejust moved here from California and I've been dreading the process of finding a new salon. I found this place while running other errands and decided to pop in because I haven't had my nails done in a while. I was apprehensive at first because of recent yelp reviews, but I'm so glad I decided to give it a try anyways! I called ahead to check if they took Apple Pay (I left my purse at home lol) and inquire about wait time. There was no wait (Sunday afternoon) so I walked in and was greeted warmly. The staff is very nice and had a great sense of humor. The pedicure was very relaxing and the tech did a phenomenal job. I also got a full set of Gel X nails and the tech did an amazing job. You could tell both techs are very experienced by the way they work. Both services were done in a timely manner and I was very pleased with the results. I foresee myself coming here for years to come! I highly recommend this salon and I'm looking forward to my next visit! Pro-Tip: bring cash for the tip; they cannot add the tip amount to your card!

I'm old so I have had tons of haircuts in many places including other states but this is the first…read morehaircut that I have gotten repeated compliments on. The magician is Sharee from Elite and besides being GREAT at styling she's a wonderful conversationalist with a really good heart. Thank you Sharee for the look and the warm heart.

Horrible customer service, inexperienced staff can barely speak English and they have horrible…read moreattitudes! Never go there. As for the service, ...... pathetic!

I had an excellent experience here!! Kim did my nails. $35 spa pedi, WiFi available, however no…read moreability to add a tip on the credit card receipt. So please bring cash. I had to go back later and tip Kim. When the other over priced salon across the street tells you they are booked for the next four days, don't waste time, come to VB Nails!!!

Not the same as when Tony was the owner. Prices raised significantly and service/quality decreased…read moresubstantially. Do not recommend.

I've never seen anyone do such a meticulous gel manicure as Tyra!…read more Best mani/pedi of my LIFE. Tyra is so sweet and personable, and the salon is lovely.

This is what a $55 dip will get you at this place. A first time client and first dip experience…read more The man who did my nails, told me I wasn't getting a manicure just a dip and would not take care of cuticle. Was very rough with the file and electrical sander to the point it hurt badly when taking the gel mani I had off. I asked why it was sticky underneath and he said, " just wash your hands!" He was on the speaker phone discussing personal business and not professional. I would never go back to this establishment.

4 stars because I only had one service…read more Walked in on a early Sunday morning, intentionally avoiding the crowd. Acknowledged immediately by a nail technician who was with a client. I let the tech know I needed an acrylic fill. The tech pointed out the gel colors, turned into a booklet, way more organized than those key chain style nail sticks that some salons use. The technician that would be doing my fill, took a look at my nails, asked what I would like and immediately got to work. Vigorously sanding off the old polish, a buff, filed to a more almond shape, 3 coats and I was out of there. $34 dollars because I paid Credit,5% off if you use cash on services over $25. I'll be back for my pedi!

I've been going to Nail Pro and Anthony has done my nails for many many years. I have never had…read moreanybody do my nails as good as Anthony can I bring him pictures off of Pinterest and he does the design just like the picture! But as far as I'm concerned, he's a magician and can work his magic on any set of nails!!!