I can not believe I am just writing this review. I started going to metro the spa over 15 years ago…read morefor massages. I consider massages a part of my health. And now go twice a month Through out the last 15 years I have had times where due to my family giving me a gift card or because of heavy financial constraint I have seen other massage therapist. Every time with other massage therapist I have been disappointed. I have never had massage outside Metro the spa that is as good as RC. There has been a few time when due to my schedule I had another massage therapist besides RC at Metro and they have all been amazing as well. He works hard to hire qualified individuals! Specifically about RC and how he gives a massage. He listens, before each massage he asks how are you feeling and will adjust the massage based on what is bothering you. You DO NOT get a cookie cutter massage. Also I have to rave about that fact that I have been getting a deep tissue massage and it is done in such a way I am still relaxed and can get my "massage drunk". His skill, knowldge of the muscles and flow of the massage are superior. Another huge bonus to going to Metro is when you get an hour massage, you get the full hour. All other places I have been to give a 5 minute undress and 5 minute dress time. Which means your massage is 50 minutes max. And those places generally would always short you even more time. Most of the times I had massage at Massage Lux and it was about 40 mins from hands on to hands off so they could turn the room over quicker. You will not get shorted at Metro. I will add that because you get your full time sometimes they run a little behind. So do not be in a hurry or have any plans after your massage. As for pricing. Their prices are comparable if not lower than any other place I have gone too. And the service is top quality. Highly recommend Metro the Spa and RC!!

Ask for amy sammy or jim for any hair cuts they are the best around they can handle any hair…read morestyle you want

I've been there three times. My manicurist was okay but the polish never lasted more than ten days…read morewithout chipping. Gel polish should last for weeks. They only do one kind of acrylic nail and it didn't work for my thin nails. I have since found a much better place.

I remember sitting there telling them to drill off the lifted product like any other salon would…read moreand they wouldn't. And now I have a greenie. I'll try a different salon cuz I shouldn't have to argue w them about I don't want dip I want lifted product to come off like I have never had to advocate for myself at a nail salon like I have had there. I remember the first time I was there they didn't even let me pick my colors like they waited til my nails were sticky w the gel base to pick out my colors

Very nice place. A little small. Easy to fine. Very professional and pleasant…read more Cal.ing and timely. Raised my eyes to the sexual harassment form but understand the business requirements. Wonder if the ladies had to sign. I had a Brazilian and butt waxing. I felt welcomed and not weird.

I've been coming to this spa for a while and always trusted the quality because of Janet's…read moreprofessionalism. That's why I booked a Brazilian with Piper, who had the most reviews and came highly recommended. When I arrived, however, I was switched to a different technician without being told in advance. Unfortunately, the service was not done properly. Multiple areas were missed, the technique was rough (including re-waxing the same sensitive area), and I left with significant irritation and bumps. I'm 15 weeks pregnant, and I had chosen this spa specifically because I wanted to feel safe and confident in the provider's experience. I reached out afterward and was offered a "touch-up," but with the irritation I experienced, it didn't feel safe to continue. This was not the level of care or professionalism I expected, and I'm really disappointed given the spa's previous reputation.

Great customer service and quick too!…read more The aesthetician, Stephanie, allowed me to get sugared on one arm and waxed on the other so that I could see how they feel in comparison. Pain wise neither made me shed a tear but the constant flicking of the sugaring may be tomorrow painful than waxing which gets most of it in one to two strips. I also did both sugaring and waxing so that I can see which one grows the hair back in the better way for my body. Time will tell but either way I'll be back to have this service done again.

I come here for my waxing needs. Customer Service is always stellar. The establishment is…read morebeautifully decorated and in a perfect quiet neighborhood. Also black woman owned! I highly recommend!

I've been going to this location for almost 2 years, and they have always been amazing…read more Franki makes sure that the experience is as comfortable as it can be (all things considered) and is always incredibly professional. I highly recommend coming to the Creve Coeur EWC location! You won't regret it!!

I walked in and noticed the young lady at the front desk was on her phone and did not acknowledge…read moreme when I entered. I asked if there were any available appointments, and without checking, she stated they were fully booked. However, when I looked on the website, several appointments were available. I booked one immediately and walked back in. Although I had to wait about 30 minutes, no other customers came in for appointments during that time, which made the "fully booked" response confusing. I do want to highlight that my waxologist, Frankie, was wonderful. She was friendly, professional, attentive, and took the time to discuss my preferences and make sure I was happy with my brows. Frankie provided excellent customer service and did a great job. I also want to mention that Monica previously did an excellent job as a receptionist. She was always welcoming and made customers feel valued. If the goal is to encourage repeat business, I would recommend ensuring front desk staff greet customers warmly and avoid being on personal phones while guests are entering the business. A friendly first impression makes a big difference. The service from Frankie was the reason this visit ended on a positive note.

It is a hidden gem in STL! The space is newly renovated and feels super cozy and warm the second…read moreyou walk in. She takes the time to explain every step of the facial process which made me feel really comfortable. You can tell she actually knows her stuff and cares about what she's doing. I learned a bit about her story and it's clear she's genuinely passionate about skincare and her clients. It totally makes sense why she's built such long lasting relationships with her customers. She's professional but also really kind and easy to talk to. The whole experience felt relaxing and personal. It's the perfect spot if you want to treat yourself or even give as a gift. I'd definitely come back again.

Facials are my personal fav relax place. My lady of several years recently relocated (thrilled for…read moreher) and transitioning to a new person like was not exciting to me. I did the house facial with Nicole. Great convo about my personal skin history up top. She like MASSAGES your face. It was like the perfect pressure IMO. The product line she has smells good but isn't super heavy (again my jam). She did a light thing that she explained but was relaxing i stead of listening. Having had pretty significant acne in my youth, I'm precious about my derm approved products. Nicole was like would be cool if I could have sat in home care and I understand so you tell me when you are ready. This is also how I would like that handled. So overall, great facial and easy to talk to Nicole!

Service Requested My…read morego to is Brazilian and underarms. However, quarterly I prefer upper and lower leg wax. Quality 5 Star! True professional! She offers a brightening serum that I recently bought. Very much on brand for her. She is a visionary. Vibe If you need a spa experience that doesn't feel clinical. She has nailed it. From the music as a jazz feel or soft r&b, to the bathroom even with folded toilet paper. She is a master of details and is a timely person. Check her out.

Dani provides fast and great service. She is so knowledgeable. I left with everything I needed to…read morekeep my skin healthy between appointments.

Went for first time today and definitely will be back. Excellent job on my niece's and my…read morepedicures. Sam was a delight to talk to.

My daughter and I have been clients of Sam for about two and a half years - she gives the best…read moremanicure (gel or regular) or pedicure that I've ever had. I've had no nail bed damage with my gel polish thanks to her excellent removal techniques and my polish regularly last longer than 14 days with very, very, very limited tip wear. My daughter wears acrylic nails and Sam's are the most natural looking I've ever seen. Sam is personable, funny and she makes appointments enjoyable. We love her! We like that you can book online 24-7, and get text reminders of your appointments. If you're looking for a new manicurist, Sam is who your looking for.

I get my lashes done regularly and Jennifer always does a great job. Come check her out!read more

Thank you for my lashes! Don't know why I resisted. Think I could become addicted!…read more Liked your space on Olive. But moving to St. Charles historic district, a block down from Trailhead....wow! Perfect for spa day with the girls Thank you Jen!!!

It was my first time getting a lash lift. I've gotten a tint before (they didn't offer lifts where…read moreI went) so I had an idea of how this appointment would go. I did have an early appointment and since having never been here before I arrived early so I wouldn't be late. They did open their doors a little early before they actually opened. I didn't want to be that customer/client who tries to get in early so I just waited lol The woman at the front desk was super nice and helped me check in and let me know that Katie would just be a moment while she prepped her station for me. I had been up since 5am and really didn't want to fall asleep because I wanted to know what the process was and what was being done. Small chit chat didn't keep my attention so I did almost fall asleep. The service was fine? I guess? My lashes on the left eye like didn't take? Not sure if it was because of how it was done or the product that was used? The right eye seemed to work fine. I thought maybe I just needed to put on mascara to really see the difference. I followed after care instructions to a tee! Didn't touch, didn't put on make up for over 24 hours, didn't have them touch water, didn't sleep on my face... The next day my left lashes were pretty much flat compared to my right eye. Ugh. I did get a follow up call to see how my lashes were doing but I was at my bridal shower so there was no way I was gonna stop partying to take that call. I did follow up with them that Monday about how they turned out. They said I could come in so they could fix it for me. I thought, oh wow awesome! They asked for a time that would be best. I said it would be cutting it close for 3:45pm since I get off work at 3:30pm but they said they'd still take me if I got there no later than 3:48pm or something. So they put me on the book for a lash lift fix and I get the email to confirm. So that day I was scheduled, I HAUL ASS because I know time is money, only to be told that they wouldn't be able to do anything. What. Why have me drive out there to tell me that? This could've been a phone call. I get they need to see the lashes but... this could've been communicated to me beforehand. I felt like it was such a waste of my time and money. And then I was told I could come back in the recommended 4 weeks, but I'd still have to pay the same amount... lol why would I pay for a service that didn't work the first time? They offered to comp $20 but that was after I asked. It's just shocking they don't stand by their product. I have gotten my hair done at multiple places (I've moved around a lot), nails done at multiple locations and they offer to fix that service and comp it (if there's anything wrong, which is rare but at least it's offered) And those services are much more expensive than a $70 lash lift. It was really shocking. Take what you will from this review, but I will not be coming back.

I've been going for about 8 months now and love the whole experience. They are very professional…read moreand Kiana does an amazing job every time.