Stopped here rather than my normal nail place for convenience. Bad choice…read more Terrible pedicure. Small selection of polishes to choose from. Starting cutting my nails dry before letting them soak. Whatever chemicals are in their lotion irritated my skin and it would not stop itching. I had to ask for a towel to wipe it off. Waste of money and I'll have to get them redone in a week.

In less then 24 hours the nail polish was coming off. My daughter got a kids mani and I got a mani…read moreand pedi with regular polish for vacation. I ended up going to Walmart and getting there $.99 polish and redoing both our nails when we arrived at Florida. 5 days later we still have our Walmart polish on without issues. The people are super nice there, but the quality of the products they use is not the best.

Staff is very professional and kind. They accepted me whilst I was 30 minutes late, and got what I…read moreneeded done. I recommend Kevin for his efficiency and cordiality. Very clean and comfortable ambiance. Seemingly also proficient in providing services to large groups/parties.

I'll start by saying that there was a problem with my pedicure, so I returned the next day to see…read morewhat could be done, and they did offer to fix it for me. The efficacy and appropriateness of their "fix," combined with the experience of the previous day, led to my rating. I went to this salon because the location was convenient, I was in a hurry, and they didn't look busy. It is NOT my regular salon. I was told I could be taken care of immediately. A young man seated me, adjusted my water, and offered me a bottled water. I waited 10-15 minutes, apparently waiting for the young woman who was in the middle of doing a pedi. After this lengthy wait with my feet in cool water, the pedicure was unremarkable. I was surprised that it was not nearly as thorough as the pedis I usually get (for many years now) from one particular technician at a different salon that is a much greater distance. Things were missed that are key to a good pedicure: cleaning under the nails, clipping the nails (she just filed), a thorough and vigorous massage (hers was minimal and light) and most importantly, a thorough smoothing scrubbing with the scrubbing block. The technician used a foot file/rasp to remove dead skin. (I own one of these by Microplane, a high end manufacturer of files for culinary and grooming purposes. I use it weekly on my heels. I also occasionally use a smaller Microplane pedicure file.) She used chemical callous softener. But she never gave my feet more than a light scrub with the smoothing scrubbing block. I have never had a pedicure where this block wasn't used extensively until the skin of the heels, sides of the feet, and all around each toe became silky smooth. This is my expectation. She only used it briefly and with minimal scrubbing or pressure. After a few hours back home, I noticed how extremely rough my heels were. There was cracked, dry skin actually sticking up, dead skin all around my toes, and nail polish on my skin. I decided to return to see how this could be fixed. When I returned and was asked why I was there, the first, inexplicable question by the apparent owner was how much I paid for the previous day's pedicure. I guess I gave the right answer, because the same technician was assigned to remedy the situation. The technician proceeded to apply more chemical softener and to use the rasp once again. I did not think this was a good idea two days in a row, and I was right, as you will learn. She once again did minimal scrubbing with the block. The other woman's advice to me was don't wait so long, and put Vaseline on my feet at night. I explained that I rasp the skin weekly and she told me I "don't know how to do it." I told her I don't use Vaseline because I don't use petroleum products on my skin, yet she was adamant that nothing else in the entire universe would help. Her insistence about my lack of knowledge on two fronts bordered on disrespect for me. Horrifying development: When the technician washed off my feet in preparation for polishing she reached in a drawer and pulled out a sponge that looked exactly like a cleaning sponge you'd use on a sink. It was yellow with a green scrubbing surface. There was NO apparent sanitation of any type being used with this sponge. I suspect it's the sponge they clean the pedicure bowl with! I don't think a health inspector would like this practice one bit! I'd avoid this salon for this practice alone! After some trial and error, the technician chose a polish color that she said was close; I didn't know she was going to re-polish (without removing polish first) and she chose a too-bright color and painted one foot then proceeded to try to paint the other AFTER I said I didn't like it. I had to say NO! (There was a very obvious and huge language barrier that I had noticed the day before during payment time.) She tried again and came back with the correct color at last. So now I have seven coats of undercoat, polish, and top coat on my left foot and eight layers on the right one, where the bad color was also painted over. I thanked the technician and owner and left, curious to see what the results would be a few hours down the road. The skin was a bit smoother than the previous day but my heels were sore - no surprise there! She had taken off too much skin with her poor technique! The use of the rasp and chemicals two days in a row was uncalled for! I woke this morning with a cracked, bleeding and painful heel. I have been putting liquid bandage on it to try to take down the pain and disinfect the wound. I will not return to this salon, and if asked, I will recommend against it. Poorly trained technicians who are unable to communicate with customers should not be staffing a salon. Owners or their representatives should smile, make customers feel welcome, and apologize for mistakes their technicians make.

Make an appointment, obviously this salon is in a prime location and it's very busy. I never make…read morean appointment but somehow they manage to squeeze me in. This last time they told me to come back in 45 minutes (actually was an hour wait) but the gentleman that did my nails did them in no time and I was super happy with how they turned khr

I have been getting my hair done at Off The Top for several years. Gail does my hair and has been…read morecutting my son's hair since he was 5. ( he is now 20) She has become our friend, not just our hair dresser. All the girls at Off The Top are top notch, they know all their customers by name and care about each one of them. The salon is bright, inviting, and always clean. Their prices are very reasonable. If you are shopping around for a place to get your hair done, you can't go wrong with Jan, Gail, Alair, or Dawn at Off The Top!! Don't hesitate to give them a call, you will be glad you did!!

Take it for what its worth but when I'm not worth their time then how can they be worth mine. If…read moreyour posted hours are till 7:00 but you turn away walk ins, which is posted that you accept, at 6:30 because you have no more available appointments then maybe you should turn off the open light. Better yet when there are multiple people sitting around and only one person actually doing hair cuts, just maybe someone else could take a client. The best I got was a price quote of $16 (among highest in the area) and asked to schedule the next day. I stress "Walk Ins Welcome" I think not. Maybe I'm from the wrong area but when Salons near by charge $15 or $16 then why would or should I come to a barber that charges $16. Great Clips maybe 10 minutes away but I guess that would be worth saving a few bucks as they will value my time and still do a good job, which I don't even know if this place could do a good job or not but I will not likely find out at this point. My suggestion to all who attempt here is go early and schedule early then maybe you'll have better luck. I miss old school barbers.

Super pretty inside and has great service. Everyone was very nice. My nail tech was super intricate…read moreand precise with my nails. Will be retuning.

Wonderful experience and service at Magnolia Day Spa. Tracy is very professional and responsive…read more Talented and skilled professional--very pleased with my mani/pedi. She made me feel at home in a pampered, relaxed spa atmosphere. Highly recommend.