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    Nails By Sally

    2.1 (14 reviews)
    Closed 8:00 am - 10:00 pm

    Services - Nails By Sally

    Manicure

    Manicure and pedicure

    Nail fill-in

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    Poor customer service and professionalism. It was my first time visiting here. Came right in and began my pedicure. The lady hurt my cuticle. I told her it hurt, and she said a little more. That should have been my first clue. I chose the Firewalk pedicure. The highest one. About 3/4th of the way through the service, she wraps my legs with towels and proceeds to go service another client. I have seen this in a hair salon, but not a nail salon. No one else wa able to help me. Finally I took the towels off because I needed to go pick up my daughter. So I left not receiving the full service and unpainted toes. They said I could come back I told them. I said no. I came without my daughter for a reason and have a full day the next day. The gentleman who checked me out expected me to pay full price. I have no problem paying for the part of the service I received. To insist on full price was ridiculous. I paid for pay of the service and left. I left with a hurt toe, unpainted, unshaped toenails and $30 less.

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    D'onica S.

    I came here more so In a last minute rush as I had a long list of things to do and desperately needed a massage! It was right around the corner from my home and was in a rush! I always seen high traffic In and out so I was somewhat at a surprise that I didn't see any reviews! I'm extremely particular about my nails and needless to say! You get what you pay for! Cleanliness is not a priority at this place but they do use the bags to cover the pedicure tub! (As to why I gave two stars) Simple request like " please push my cuticles back" or "pls clean my nail before you polish my finger nail" is non existent here! Tissue paper was used to separate my toe nails! I simply opted not to get a gel pedicure bc I knew the ending result would be a disaster! The ending total of everything totaled out to 28 dollars 35 plus tip! Can't complain but trust me I will never ever never return!

    nail
    Jennifer V.

    Got my nails done and during the process, I got my cuticle cut REAL bad, acrylic on top of my cuticle, they couldn't do what I asked for (which is okay) but didn't listen when I told her not do it, the nail was bad over all. It lifted literally 3 days after and I paid $55 FOR SHORT NAILS. It was simple no gems literally only color and french tips. I was not satisfied with the end product. I asked the lady to fix it and she told me "no" and the store itself is quite messy. I don't think they use good products either, the nail tips go down, and they don't prime your nails at all. The monomer they use is not good. It damages your nail + if you go to the store to get your nails off, they will get a nail tip and rip it off. Thats not safe at all. Overall this salon is just horrible. The people there are rude too. 1/10 (p.s i did end up cutting my nails short and filing them to smooth out but pls see the cuticles its horrendous and hurts when I write).

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    1 year ago

    Great job l. My nails are always done exactly as I asked for. I prefer a manicure and pedicure.

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    3 years ago

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    2 years ago

    They're so friendly and Dina is the best nail tech, she's very detailed with her art!! Highly recommend

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    2 years ago

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    Joy Nails

    Joy Nails

    4.1
    (80 reviews)
    4.9 mi
    $$

    I don't like leaving bad reviews and this isn't "bad" but we have decided not to return here. I…read morecame on my birthday as a first time client with my hubby. We both got fantastic pedicures so we came back for a second visit. I made an appointment both times as I am very impatient and don't like waiting. My husband was started on right away but I sat a while. I thought the lady doing his feet was going to do mine but a young man came up and said he was there to "get me started" he took off my polish then another customer came in and he told me he had to take her because she had an appointment??? I had one too! I had TWO appointments my husbands pedi was completed and I'm still sitting there now just soaking in water. I was told my tech had to get medicine and would be there in 5 mins after 15 min Joy took over and did my toes. She knicked my toe and that is always a fear for me when in a nail salon I am a pro cosmetologist and sterilizing is so important. Luckily it was minor. I really expected some sort of compensation for my inconvenience (I wasn't started on for over an hour after my appointment time). Even a small offer of 5% off next time etc but I only got multiple apologies and my pedi came to a whopping $48 because I got gel polish. Maybe if they wouldn't have charged me for the gel I would've been happy but again full price I paid plus a tip so we have decided to go elsewhere and I am sad about it because I carefully chose this place based on other reviews and they were friendly with decent pedicures so I am once again looking for an ideal nail salon and unfortunately because of my experience I could not recommend this nail salon

    Joy Nails has terrible service, very bad customer service 1/10 service don't recommendread more

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    Misspoke, short American design, extra $25...
    Misspoke, short American design, extra $25...
    Joy Nails
    Joy Nails

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    Nails By Sally - othersalons - Updated July 2026

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