If I could give negative stars I would. Horrible customer service. I had never had an issue before…read morebut then had allergic reaction to whatever wax they used. My eyes became puffy. I noticed it in my car before I left. I walked back in and showed the receptionist who gave me an email and phone number to contact. Called and emailed dozens of times, left messages and attached pictures. No one ever called or emailed back and have not receive a refund for the rest of the package that I am not able to use ($112.50)

I find it comical looking at past reviews that not much has changed. I agree the front desk and…read moremanagement here is awful. Any mistake on their end is put back on you to suggest how you could have made the situation better. I was completely gaslit by the girl at the front desk and then the manger because my appointment was put in incorrectly, by them, and I had to wait an extra half hour to get waxed by the girl I've been going to for almost a year. Checking out I was questioned by the manager about what the problem was because they "squeezed" me in. She made it seem like they did me a favor. If it weren't for Heather, I wouldn't go back. Terrible customer service.

My favorite and the only place to go for facials. Staff is very knowledgeable and friendly…read more Reasonable prices on all treatments. I love the fact they have many non invasive facial treatments.

I recently visited One Beauty Salon and had a highly disappointing experience. First and foremost,…read morethe salon's hygiene standards were severely lacking. I requested a pillow for my back and as you can see in the pictures. I got a stained, disgusting pillow that I had to use for the entire treatment. On top of that, cotton swab I used kept leaving fibers behind on my face, in my mouth; it's just all so gross! The salon was not transparent about their pricing. I got a gift card for Mother's Day, and instead of regular facial, I wanted to go with Hydrafacial instead. The website quoted $175 online, but when I was done, I was told that the prices have increased, and they charged me $200 instead of honoring the price they had online. Mind you not, I still tipped 20% on the service. Finally, they did not have a relaxing experience. The room is right behind their store (Shiseido). The tech kept the figure white light on the entire team, used her iPad to play calming music, and I felt like I was in a football stadium the whole time. She didn't even cover my eyes, and had the light beaming on my face the entire time. The treatment was painful, and that's something that wasn't conveyed before either. Overall I loved Olivia because of the massage she gave me in the end. But overall; the salon did not follow through with what they promised on their website. The treatments and services advertised were vastly different in quality from what was delivered. I would not recommend this salon to anyone looking for a reliable and hygienic facial experience. RIDICULOUSLY OVERPRICED & EXTREMELY GHETTO!!

Quality service. Very sweet & caring staff. Spa-like vibes. Peaceful environment. Great pricing!…read moreI've gotten waxed and facial treatments here as well. I highly recommend- 10/10

After losing my beloved esthetician after more than 15 years, I decided on Zuzanna's based upon…read morelocation and most importantly, the reviews! After my experience with Zuzanna, I totally understand why this was a great choice. Making the appointment seemed a little labored.. I guess because of the hours, there is one girl manning the phones... and also, Zuzanna is pretty booked, but I'm glad one was accommodated. Parking lot is shared and a little tiny, but I believe there is on the street parking (on the side). Aesthetically pleasing and very clean inside..The only issue that I had and almost made me walk out was my beginning experience.. not really warm and fuzzy when I entered in for the first time. I was told that I really needed to make my appt right at 5:45, so I was shocked when I hadn't gotten seen until at least 30 mins later with no check in from the front... just when I was about to leave (had limited time to begin with), Zuzanna called me in.... from there my experience was on the up and up. Very professional, warm with just enough conversation, yet intensely thorough and in control of the process. It seemed as though I was in and out and she did a fabulous job! I am so happy that I found this place and may try them out for other skincare related options.

I love this place!! I never have an issue and they are very flexible…read more Jaira always takes care of me and makes sure I leave satisfied. Ladies if you need a spot to go to this is where to go. Men are also welcome for their services.. I take the long drive because I don't want anyone else waxing me.

WORST EXPERIENCE OF MY LIFE!!!!!!!!!!!!!!!!!!!!!!!!! I went to ADELA for a SIMPLE BLOWOUT and…read morewalked out with more than half of my luscious curly hair GONE and chemical burns all over my scalp. All of this happened within a matter of minutes. YES minutes. I didn't make it past the washing before storming out of the salon with my hair dripping wet. It wasn't until I got home and took a shower that I realized she shampooed my hair with BLEACH because my eyes were on FIRE. I had never seen ADELA before, but she reassured me that she could work with my hair type, which WAS thick and curly. Little did I know, this woman would take vengeance upon my scalp. As she scrubbed my hair with pounds of shampoo (my hair was clean mind you) she dug her nasty fingernails into my scalp even after I made it very clear that she was hurting me. My once luscious, black, bouncy curls are now thin, frayed, and dry. My ends are red and my overall head is a light brown with blonde wire streaks. NOT TO MENTION THE CHEMICAL BURNS induced by BLEACH being rigorously scrubbed against my scalp and HAIRLINE. Who knows if my hair will grow back since she killed it at the roots, but one thing is for sure--GOD was on my side when I stood up and left with wet sopping hair. Never even got the blowout, but I'm sure ADELA would have loved to finish the job with hair pulling and hot ironing tools. One piece of advice, NEVER trust a stranger with your hair and ALWAYS follow your instincts when you feel something isn't right. Getting your hair done should never be painful.

I had my hair done here and I am very happy with the work …read more Telma do very good job. !!! I am a new client and from now on I am going to be a regular!!

It's not the fanciest looking place but I get a very clean wax . The bigger name wax centers don't…read moredo a very good job for me. I've also recommended my friends here and they agree. Also, everyone is very nice and the place is clean.

I've been meaning to review this place for months (along with several other places) but am finally…read moregetting around to it. I bought a groupon for 3 microdermabrasions. So far I have only used my first one which was back in November. That was also the first time I was at this salon. I spoke with Martita the receptionist over the phone to make my appointment. She was there when I went in person and was very warm and welcoming. While I waited for my appointment she offered and made me coffee. Soon I was brought into the back room with my facialist. I feel so bad but I can't remember her name at the moment. She was also really very nice. She was having trouble with her microdermabrasion machine. It was a different machine than she was used to. It really took some time before we actually started because she had to get a different machine. She was extremely apologetic for it. I was totally fine with it. I get it. It happens. During my microdermabrasion she was really very friendly and explained the different things she was using on my skin and what some options are to use on it. This was my first microdermabrasion so I was a little nervous but she put me at ease. I really had a good experience at this salon and will obviously go back again for my next two microdermabrasion I have left. I will likely continue to use them after that as well. Also, I was chatting with martita after my session about the salon and how I thought it was new and what not. We went over the different services they offer. She was so sweet and gave me a card for a free blow dry with Meghan to try out more of the services pure salon has to offer. I thought that was really nice of her to do. This salon is large clean but more importantly the staff is very warm and inviting. I will most definitely be coming here again! Thank you Martita and gang! I had a great first experience with microdermabrasion and can't wait to do it again.

Every time I leave this salon I feel like a million bucks! Today was my wedding hair prep…read moreappointment and Bina made sure to take care of my hair like it was her own! I love her! She is highly skilled, caring, and a master at blondes/extensions! She kills it every time! They always make me feel like family and I just love coming here! Flo/Melissa are the best! This salon is such a special place! I can't say enough you just have to experience it yourself!

I really like it here. All the girls are so nice. They even kept my bracelet that I mistakenly left…read morebehind for a couple months and when I showed up the girl said ohhhhh I was wondering when I was going to see you, this is yours. I had forgotten about it but it was so thoughtful of them and I was so happy. They have great specials if you sign up for their email. (Which, thankfully they only send the deals not 500000 junk emails). They are open 7 days a week. I've never had an issue with cleanliness on gold level. I'm always happy to support a small business and there's nothing I would change about this place.

Great local owned business, fair prices, clean, and nice staff. Conveniently located behind Dunkin…read moredonuts. Been using Tanlines for a couple of years now.

After months of letting my brows grow out Huma exceed my expectations. Decides to get the tints and…read morewhile they didn't last more than a few days they gave the perfect touch to birthday festivities. Staff was kind and the service was seamless.

I'm particular when it comes to finding an eyebrow threading salon and was looking for a spot that…read morewas clean, professional and affordable. This salon checks those boxes! At the time of this review, the price is $13 for eyebrow threading. This is $4 cheaper than the Menlo Park mall threading kiosk! While I'm sure there are even more affordable threading salons in Edison, this is a solid option. I liked how my eyebrow shape turned out and they were quick and relatively painless.