First-time customer here. Very clean and stylish nail salon. I requested a spa pedicure and was able to get in the same day. My amazing nail tech, Lee, was very warm and friendly and provided meticulous nail and foot care. I was originally expecting a regular spa pedicure, but I noticed I was getting extras like heat packs and a foot scrub, which I really enjoyed. Later, I was caught off guard when the total came to $71. I didn't mind paying for the additional services since they were wonderful, but I do wish the pedicure options had been explained more clearly upfront. That said, I had a very relaxing and pampering experience overall, which is what really matters. I'd definitely go back again! read more

I had full set of eyelash extensions applied after a break of several months. Christal was my technician, who has been working with me for a couple of years in Portland. Her professional standards and knowledge are high, pleasure to work with,, so much so that she's worth a drive from Portland to Salem. Highly recommend her. read more

I had a fill set of Dip with tips, French style. I spent $60. Within 24 hours 3 nails had cracking lines, 1 nail broke and the pink portion looked like dripped paint. I am very disappointed. I definitely would not recommend read more

They were the best. I had a lovely lady that did both my nails and feet. I am very social so it was nice to have conversation with her. I would for sure come back. But, unfortunately I live in Kirkland wa. I came here because my Daughter recommended them. I will say probably one of the best experiences I have had. And, so clean. That is one some I look at. read more

I took my daughter here to get her nails done for her wedding. It was supposed to be a special time for mother and daughter and they placed us four seats apart. I told the man at front she was there for her wedding. I didn't talk to her in the entire time because if the distance. Plus, they make you pay for the nail file because it's Oregon law. Other Salons just put that into their cost. Don't recommend! . It was over $160 for two gel manicures and one pedicure. Waste of our time. Very sad!! read more

Beautiful and very clean nail salon. As soon as you walk in you're greeted by a receptionist that is very friendly, happy and right away asks if you have an appt and will offer you sparking water/cider,beer or wine. The nail techs are very friendly and attentive as well. They do amazing work! I will continue to go here for the rest of my life. Lol! It's a very beautiful salon. read more

Nails West - Here are my nails I got! - Nail Salons Near Me - Salem, Oregon

I paid the extra (without asking) for the Gel pedicure. It was $61. My friend paid $41, so it looks like gel is $20 extra. Polish peeled off the first two toes by the next day. Polish peeled off the 3rd toe today. You can see how little the others have grown out. I enjoyed the pedicure, so I gave it a 2. read more

Nails West - First day after pedicure. - Nail Salons Near Me - Salem, Oregon

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Two pretty thumbs up for this sparkling new nail salon. Service starts with making an appointment with a very professional, English-speaking gentleman. Same gentleman turns out to be co-owner with his wife and they've designed a beautiful wine-country-modern space with comfort and style in mind. I'm still trying to figure out how they keep it from smelling like every other nail salon - no Eau de Glue and Chemicals! You can enjoy a nice wine with your mani or pedi, the massage chairs are good, the nail tech was thorough and my finished gel polish is perfection. I loved that my nail tech didn't try to chat with me, so I was able to tune-out and go to my zen-place with my headphones on and my eyes closed. Now that's my kind of spa treatment! They seem to be fully staffed, but they are busy so appointments are highly reccomended. As for me, I'm the newest regular at Nails West. read more

Lovely place and friendly techs and receptionist.. however this is a higher end place where it appears they only specialize in short simple nail sets... wouldn't come here again for a long acrylic set. read more

This place was one that's is and goes above amazing. They made me feel important and not in for just getting my nails done. They treated me like a client and not just a customer. Anna was the one who did my full set of gel pink and whites. They came out better than any other set of nail I have ever done or experienced. The atmosphere is gorgeous and very clean. Very professional I might add. I walked out a very happy lady today. read more

Nails West - Full set pink and and white gels - Nail Salons Near Me - Salem, Oregon

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I really enjoyed my pedicure at Nails West! The staff is very friendly, the salon is clean, organized, modern, and relaxing. They have a great polish color selection and excellent service! And the prices are incredibly reasonable, especially given how nice the salon is! read more

I have been looking for a good nail salon in Salem for a long time. I discovered Nails West and was impressed the first time I walked into the salon. Landon, the owner, was friendly and answered all my questions. Erika did an amazing job with my mani/pedi. Give it a try, you won't be disappointed. Thank you Nails West! Silvia L. read more

I got the most amazing gel manicure here! Nancy was sweet, meticulous and made an adorable flower design for me. She was kind and chatty and made me feel so welcome! I will not be going anywhere else ever!! This place is so worth it. read more

Nails West - Nail Salons Near Me - Salem, Oregon

I really wanted to love this place but the customer service and quality just aren't there. I've been twice now to get acrylics, the first time for a full set and the second time for a fill. both times I was met with blank and unwelcoming stares when I walked through the door. everyone around me was offered refreshments while I was ignored and left to figure out where their gel colors were and where to sit. the (I'm assuming owner since her picture is on the wall) gave me a dirty look and said nothing. the quality of artwork and craftsmanship of the nails in general were severely lacking both times. the only positive was the second time I had a friendly gentlman do my nails. it's honestly too bad this place is so close to my house I really wanted to love it. I won't be back. I'll stick to Hollywood nails. read more

I loved my experience at Nails West! My sister and mom also enjoyed a Spa mani-pedi Shellac treatment. The clinicians were friendly and professional. The vibe and ambience was progressive Added bonus was a bit of bubbly while there. read more

I arrived 5 minutes early. I checked in. I waited 30 minutes then I went to the counter and mentioned I was still waiting. They took me back. I noticed the light base that the manicurist uses was filthy dirty . I noticed a lot of their equipment and counters were obviously dirty. Someone needs to take a soapy hot rag and scrub down the place. The place is not sanitary. The front of the building had heavy equipment in the parking lot. I will not be returning to this place. How can a person tip with such awful service ? read more

The place was really nice super modern and they had really nice message chairs . But besides the esthetic of this place it's far from good service . They are over booked both the ladies who did our pedicures were really nice . But they were so rushed from the moment we came in . They didn't offer any of their "complimentary" drinks the over all service was a 4 out of 10 and that's just because they were nice but if it wasn't for that I would give this place a solid 2 . read more

I have been a customer since this nail salon opened. In the beginning the service was stellar and well worth the one-hour roundtrip drive from my home. Over time, the quality and customer service has really diminished. There is nothing relaxing about getting a pedicure from someone who is frantically rushing to take their next appointment. Today was the third time I was made to wait over 30 minutes past my scheduled appointment, with no explanation or consideration. They obviously would prefer to accept walk-in customers at the expense of alienating long-standing clients WHO HAVE MADE AN APPOINTMENT. I was completely ignored, so I walked out and I will not be returning. They have also experienced so much turnover in technician employees, it's hard to develop a connection with anyone. There are too many options out there to settle for such inconsiderate treatment and mediocre service. read more

I went in and received a full set of acrylic nails and regular gel pedi. While getting my nails done I had asked for a french tip and the guy doing my nails wasn't doing them so well. The shaping was bad and inconsistent. The french tip was thick and uneven so I asked to have them fixed and he sent someone else over to fix them. They fixed my nails the best they could however I still left with nails I didn't like and had paid $160 for the services I received. I was appreciative of the fact that they fixed my nails they best they could have so I figured it wasn't much of a big deal and next time I would just ask for some else. However, a week later my nails are starting to lift and my gel polish on my toes has chipped off. Needless to say I am very upset because I paid a good amount of money for my nails and toe gel polish to least last 2 weeks as they should. I would not recommend Nails West. read more

I've been going here regularly to get dip manicures for about 6 months and they're perfect every time! I love this place - it's beautiful, the people are so nice and friendly, and my nails always look great. Love this salon read more

Beautiful clean salon with very friendly staff and great prices. This will definitely be my nail salon from now on. Make sure to make an appointment though cuz they book up quickly which is understandable with how nice it is. They took extra care of avoiding certain pressure points when I mentioned I was pregnant too which I appreciated. Can't wait to go back! read more

Nice and clean. Friendly people. My toes no longer look like they have been hiding in boots for the past 6 months, and are now bright and summery. I will definitely be back. read more

Got these acrylics and had to tell her multiple times the design I wanted even though it was open on my phone. The lines are crooked and thick and she rushed everything. read more

Nails West - Nail Salons Near Me - Salem, Oregon

I've been going to this salon for a few months and have always had amazing customer service and results. Even if they are busy, Landon and Ana make sure that I am comfortable and cared for! Whatever time my service is advertised as, is how long it takes. Overall, the salon is very clean and friendly! read more

Got manicure and pedicure here. Opted for shellac and color dip. Got what I wanted and expected. Nancy did a great job! I really appreciated her patience and efforts. I used live transcribe app to communicate as I'm deaf. No one knew ASL but everyone was respectful enough to adjust to that quickly. Didn't get a judgmental vibe from the staff about my wrecked nails from years of biting them. Overall- Great place to chill by yourself or with friends that has friendly staff working on your nails. Place is in a quiet location, a plus for someone introverted like me. Hope this review helps someone deciding where to get their nails done. read more

Went in for a deluxe pedicure, initial impression was lovely salon, clean! But very busy, the phone was ringing nonstop. I felt my pedicure was rushed and expensive. My nails did not come out looking well done, there was a lot of nail polish on my skin around my toes. They did not clip my toe nails. The women have very thick accents making it hard to understand them and my nail artist barely said 2 words to me, so not the friendliest either. Parking is awful. Don't think I'll be going back. read more

They are great at shaping the mail, but be prepared for them to break really easily. Made me wait for 45 minutes to get a full done, even though I was on time. I eventually left as I didn't have any more time or patience to give. Don't go here unless you're prepared to wait. read more