I was in desperate need of an eyebrow wax before a trip and Waxing the City was nearby some errand…read morerunning I had to do. Thank goodness they take walk-ins. It was super easy to get in; there is a kiosk where you either put in a phone number for an existing appointment or request a walk-in appointment. I did have to wait about 20 minutes, but I also expected that with no previous appointment. My esthetician was FANTASTIC. She did an excellent job and was incredibly kind. She wasn't pushy about making more appointments either. Since I was a new customer as well, I got a 20% discount. I will definitely come back to Waxing the City!

Very personable, nice, and sweet staff! They really listen to you and do their best to give you…read morewhat you want! They're also very communicative if anything comes up. Clean place-- lobby and wax rooms included! I LOVE coming here!

Great experience with Liv! Loved how the lashes turned out and the speed to get it done. Will be…read moreback for sure !

Liv did an amazing job, and answered all my questions prior to booking right away! She was…read moreextremely nice and attentive throughout my brow tint and eyelash extension appointment and was super considerate of my pregnancy taking extra care and time to make sure I was comfortable and baby was supported. I definitely left feeling amazing and ready for my induction!

Kelsie is the absolute best in the business! I had been getting waxes for a long time in the…read moreChicago area and when I moved to the cities and found Kelsie I was so happy! I have been seeing her for about three years now. She is extremely professional and truly cares about all of her clients. Book an appointment at The Wax Studio. You won't be disappointed!!!

I have been a very loyal client for 3 plus years. Even made my wife start to get waxes regularly…read more You would think someone would cherish and appreciate you for your loyalty to them. I've always loved brooke but over the past year she has become sloppy with her work, leaving massive amounts of hair after a brazilian wax. I chose to give her more chances because i do believe people can have off days. Now we are at constant rescheduling and not offering any type of accommodations. We as business women expect clients to respect our time, so in return we should also respect theirs. To tell a client they can go somewhere else is very rude and inconsiderate and shows just how unprofessional you really are. To even argue with a client who is just trying to understand your approach as a business woman is UNPROFESSIONAL. She has definitely lost 2 loyal clients and will never get another penny from us.

Brooke is fantastic! So easy going, down to earth, fun to talk to, all of those great qualities you…read morelook for in a service provider in such a realm! She's also obviously very good at what she does, works quick, knows her stuff, can answer any questions you have, etc. I've done legs and Brazilian with her, I don't wax anything else but if I ever do, 100% sticking with her. 10/10 would and have recommended! Pricing is great AND you get to support someone who's running their own show/small business? Doesn't get any better! Check her out!

Went in to get my eyebrows done and requested Lili due to good reviews I've heard. She did not…read moredisappoint! I am so cations of who I let do my eyebrows due to a bad experience in the past. I usually stick with my eyebrow lady but sadly she moved to a different state. I was hesitant for two years to get them done again but decided to take a chance here and I'm so happy I did! I definitely found my new go to brow person and can't recommend her enough! She helped make them look amazing and made the experience very welcoming and relaxing. If you're thinking about taking a chance here just do it you won't be disappointed! : )

Rachel Craane did an amazing job. I booked same day for a lip wax. Great conversation and quick and…read moreimpeccable service. She gave me a tour of the studio to show the other services they offer. I will be returning. Very relaxing and quiet space.

Excellent customer service. Always kind and prompt. They get me in and out of there quickly which…read moreis always appreciated. Mia is amazing!

EWC doesn't care about you all they want is money money money. I've been going to EWC for years and…read morepay for the same thing each time which is a cheek and neck. I already thought that was robbery because at the beginning I was only paying for a cheek then all of a sudden they said it's both I need. Fine. For the last four years I have gone to different locations and had no issues getting a cheek/neck and being satisfied with the hair removal until today. I went and saw BRITTNEY and she waxed only part of my face. She then handed me the mirror like they do when they are done. I saw hair still on my face I said what about this? She said oh that's a chin service and you would have to pay for that. I explained how I've never been told this is a chin service and have gotten waxed at different locations with no issue. She wasn't trying to hear it and told me I could pay for a full face and it would be cheaper. Um no! How about you wax the cheek and neck that I'm paying for! To me it also was humiliating to have her think I would not want that part of my face waxed. To walk out of there with a patch of hair still. So embarrassing but I was not expecting to pay for a whole additional service! So I was left with the option of leaving with that patch still on my face. A great customer service person would believe the customer, solve the issue then educate for next time with the hopes that the person would come back. Nope she was cold about it. Then when I was about to pay the front desk asked me how my service was, I told them the issue and all they could say was I was wrong and sorry it was misrepresented elsewhere. That changes nothing EWC WOODBURY! How can multiple other locations all recognize a cheek and neck as the same thing besides your location! Absolutely ridiculous. PEOPLE STOP SPENDING YOUR MONEY ON THESE MONEY HUNGRY FRANCHISES. They don't care about you as a person. They are petty. If you do go to this location I don't recommend the waxer Brittney. Horrible experience.

Christina does a great job. I have had classic eyelash extensions done many times & most recently…read morea lash lift & tint. She did an awesome job on both. She explained step by step what she was doing as she was doing it. You can chat if you want with her or you can nap while she is doing your service. Yes she does have a super sweet, well trained Golden Retriever dog on site named Nala. Nala greets you for a minute then she stays in her bed while you get your service done. I have had wonderful experiences here & recommend.

The state board really needs to stop just giving anyone a license. I let my brows grow out for a…read morelittle over 2 months only so they could be butchered. I will never return here nor do I recommend anyone go here. In my honest opinion with a few more years of practice she may be decent. But right now is not her time. Now let's get into the eyelash lift. It was trash as well. She gave me a HARD curl, my lashes look like an L. AND the woman has a whole dog in there. While I'm laying down getting these services done the dog is bumping the table and licking my hand. What in the actual f**k. NEVER AGAIN!

Excellent service and great color results from Stylist Elle. They fit me in whileI was waiting for…read morea relative post-surgery at Woodwinds Hospital (next door to the salon) and am so happy with the results. Super friendly vibe, too!

As always a Great Experience! Linda did my brows and a…read morefirst time tint for me, WOW! Linda is so kind and a Professional! Barb got my hair looking Amazing as Usual! Thanks Ladies for a couple hours of relaxing

I followed Ebonie to Salon Ultimo from another establishment where I'd been seeing her for years…read more After seeing someone elsewhere recently due to scheduling needs, I will never see anyone other than Ebonie again. She has the magic touch! I don't know what she does but her waxes are definitely less painful than other specialists I have seen. She always cleans up my eyebrows without making them too thin, which is exactly what I like. She finds the perfect amount of sideburn to wax off, and very kindly mentioned I had just a couple of hairs on my chin she could get. She really listens to her clients and has great attention to detail so that I always walk away looking flawless! She also gets bikini waxes done in fewer passes so my skin does not get irritated. She takes great care to look and make sure not a single hair was left behind. I've never had anyone else tweeze my legs! Her eye for precision means I don't have to worry about those pesky short hairs that waxing can miss. She ensures I leave looking and feeling smooth! The Salon is very nice and has a warm atmosphere, figuratively and literally. The temperature is always comfortable and the tables have warmers on them, which is a great touch! Nevertheless, the prices are very reasonable compared to other places. (Please don't raise them because I said that!) So you can get a spa experience for a little less than you would pay at somewhere like European Wax Center. You also get a very nice welcome gift your first time in, which includes a number of coupons to encourage you to try the myriad of services the salon has to offer. I can't wait to try them!

Friendly staff. My hair cuts always turn out well. My hair looks shiny and is soft every time. They…read moreseem to know what works best on my hair.

First time here & I purchased a Groupon for classic lashes. I had lashes already from a previous…read moretechnician (from a different studio), so Penny worked with what I had. She did an amazing job evening out my lashes. They didn't look over the top with too much volume. She was able to fit me in between her scheduled appts, I appreciate that since I was going out of town over the weekend. Very professional and fast & she did a beautiful job!

Belle is amazing! First photo is the classic lash set and second picture is the lash fill…read more Lightweight and very natural looking. I would recommend!