I have been coming here for years, I was trying to make an apt for my check up. And phone is disconnected, Did more research and found out they are permanently closed. I'm so sad I loved this place. Now I need to find a new optometrist. read more

I have been missing my appointment for the past four or five years. I need to get my eye exam done for new pairs of glasses I just called but the number does not seem to be working. Does anyone know if this place is still open and what the correct phone number is? I liked how friendly all stuff was, especially because I have a thing about anything in my eyes like drops, I tend to freak out, but they help me put me at ease. They do dilate your eyes for the eye exam. They even tell you beforehand that you would not be able to see well and they should not drive but I've done it twice. You just have to be careful not sure about the other persons review about people, 60 and older need to get their eyes dilated for tests that sounds ridiculous. I have done and all my eye exams needed since my early 30s. read more

Who ever Anagaby t. Is that really sounds like a ridiculous review and so false. Why would they force you?? You have a choice to make a decision yourself if you want to go through with your appointment. Why couldn't you think , hey maybe I should bring someone to drive me back home. Do you not know that when you take a eye exam you can't see well afterwards. It's not the doctors responsibility to think that for you. I have a car and I went on the bus because I knew I wasn't going to be able to drive myself home and I also worked near by so it wasn't a big deal for me. The two lady's that work there are always so helpful and real with me when I ask them for a honest option on what color I should get for my contacts. I have been going to this doctor since I was a little girl. My mom, my older sister and some of my nieces and nephews even have went there. These lady's are not bully's. Both ladies have been working there for basically my whole life I'm 28 years old now I continue to go there to get my eye exams and contacts and glasses every year. read more

This is my favorite eye doctor. He has never tried to up-sell me on anything, and even told me I didn't have to get an eye exam every year until I got older. Great price, and my glasses and contacts are both perfect. I don't get my glasses made there, so I'm not sure about that aspect, but the prescriptions have always been accurate. My newest prescription made my eyesight even better than 20/20, which is a first for me. I recommend this eye doctor! read more

The office will force you to dilate your eyes even if you're driving or don't need it. FYI dilation is a separate exam and only for people to who are 60 or older. The office is trying to bill you or your insurance extra for the dilation. Report to your insurance. The OD and assistants bully people into unnecessary procedures. They won't release your prescription without it. STAY AWAY!! read more

I stopped in at this optometry office because supposedly my insurance: VSP covers for frames up to $180 with low co-pays for exams ($10 per exam) and for prescription lenses ($25 for a pair; but was quoted $45 at the office instead so I'm not sure what the discrepancy was there). It's still low enough that I'd be okay with it. The whole experience was pretty positive on the whole. Dr Steven Nakauchi has great bed side manner. He explains things well and breaks it down for you to understand, if you found anything that he said confusing. The whole exam included putting eye drops in your eye to dilate them, going through that machine with giant binoculars, and a peripheral visions test where you stare at a red dot at the center of this blacked out wall and the doc, using a stick with a white or black spot, asks you whether you see a white spot or black spot on different parts of the wall. (That's new to me. I've never had that kind of test for an eye exam before. He's old school in that way, which I appreciate.) The eye drops burn your eyes. Not that it's a negative thing, necessarily, but it does burn your eyes and it'll take you a while to get used to them. Once your eyes have been dilated, he'll have you go through additional tests to "look inside your eye balls" with this instrument with a light bulb flashing directly at each of your eye balls, one at a time. Bear in mind now that he'll be really, really up close and personal with you, if you know what I mean. His face will be literally touching your face when he does this test and he'll have you stare: up, down, top left, top right, bottom left, and bottom right throughout the entire test so that's something to keep in mind when you come here for an eye exam. I felt like Dr Nakauchi went above and beyond his customary duties to check my eyes and wanted to be sure that the strength of the prescription was as accurate as possible. But as a result of that, the whole eye exam lasted a lot longer than I anticipated, I went in thinking it'll take me 30 minutes to take the exam but it ended up being about 1 hour and 30 minutes. So that's definitely something to keep in mind. The only issue I had, which is not necessarily this optometry office's fault, is the total cost of the prescription lenses with the frames that supposedly my VSP plan covered. It covered the frames just fine and the co-pays for the exam and basic lenses were cheap (even if the lenses were $45 as quoted by the lady working there as opposed to $25, which is what my VSP plan says it should cost me), But I wanted all the coatings: Anti-reflective, UV protection, and scratch resistant plus edge polish and high index lenses (rated at 1.67). The total came to be $500 even. Wow. I thought the whole point of having vision insurance was so that I'd be paying discounted rates, as in paying less for everything, but if anything, I'm paying more. That makes no sense whatsoever. At Target Optical, I paid about $350 for everything: eye exam, frames, edge polish, high index lenses (rated at 1.67) and all the coatings: anti-reflective, UV protection, and scratch resistance. Granted, they were running a promo where the lenses were 50% off so without the promo, my total cost would have been about $465 for everything, which falls under the ballpark of $500, yes, but that's still an additional $35 that I could have saved. No vision insurance, by the way. Everything was paid out-of-pocket. At my old optometry office, ICU Optometry (in San Gabriel) I paid about $650 for everything like the above and that was all out-of-pocket. No vision insurance. This was over 7 seven years ago. And at my older optometry office, Tom Wesley OD (in Chinatown) , I paid about the same as ICU, maybe a bit under $600 but definitely above $550. No vision insurance. This was over 10 years ago. By far, if Target Optical was running a promo, they offer the most bang for your buck compared to the private optometry offices. And this is without vision insurance. I feel like paying for insurance, be it health, dental, or vision is just bullshit. What do they actually cover? Because at the end of the day, I'm actually still paying more on top of the monthly premiums that I'm already paying for than if I had no insurance at all. At that point, with no insurance, the doctors would actually charge you their special "cash rates" if you ask for them, which is far lower than the "usual and customary rates" with insurance. It's like "WTF?!?" you know what I mean? End rant. Nevertheless, this has nothing to do with the office or the doctor's services. They were great all around. I was just expecting VSP to cover enough so I won't have to pay so much out of pocket but it turns out that my VSP plan doesn't cover much, if anything. Sadly, the total cost is just out of my range. I still recommend Dr Nakauchi for eye exams though because he's thorough and I would not hesitate to go to him again, if I needed another eye exam. read more

As I mentioned in my previous review, I have known this doctor since I was a child. It took me a few months to decide whether or not to write this review exposing my last experience because I know once it's written it's final. However, I don't think I will be going back. The "girls" who assist the doctor in the front office are not the same. I call them girls because my grandma would always refer to them as the girls, and she would love talking to them. Back then they were sweet. I was a shy kid, but even I used to look forward to my grandma's visits there and enjoy talking to them. These last two times that I've visited as an adult over the years, I did notice a bit of a change; but this last time three months ago really convinced me to never go back. I walked excitedly into the office, happy to see old familiar faces from childhood, but they didn't show the same enthusiasm and felt cold. I figured, okay, maybe they don't remember me, understandable. So when I shared that I am so and so's granddaughter, they replied with attitude, "Yes, but you still need to wait and find out if the doctor can see you." Um.... I wasn't sharing that to get privileges with the doctor, I was sharing that because they acted freaking rude from the start and I just assumed they didn't remember I'm that same kid who used to go with her grandma. I ended up not getting checked that day because I drove and they said that the new rule is you HAVE to get your pupils dilated if you want an exam. I shared this with my mom and she confirmed that they have been acting rude in the past few years. Maybe they're tired of that job, who knows. They have been working there over 20 years after all. Either way, it took me three months to decide that I will not go back and that I deserve better treatment, which I can easily get from any of their competitors. I'm glad because today I found another optometrist whose staff is much nicer and who didn't even need to dilate my pupils because their technology allows them to see deep in the eye. read more

I really like this Dr. He is pricier than others but he is great. Very through with the exam he gives you. I usually go to Costco but decided to just come here as it was much closer and he didn't have any wait time. He's great!! read more

Only been here about 3 times. Affordable glasses, good service and my glasses always get there within a week which I love. Just parking is a real B! read more

The optometrist is awesome...why 2 stars then you ask? They have very few to select from and what they do is very out of date. The two girls up front need an attitude adjustment! They don't fallow up with pat. If the orders haven't arrived by the promised date. I think I'll "see" into another place next time. read more

If they ever answer the phone, then I will change my review and rating. Otherwise, I've been trying for 3 hours and about 15 phone calls, 2 voice mails. NO Answer. NO Return phone call. It's NOT a Holiday. It's NOT a weekend. ANSWER THE PHONE!!! Be professional. Be courteous. read more

Not much to look at from the street, but Dr. Nakauchi is great. Friendly and excellent with kids. You don't need an appointment either!

Dr.Nakauchi has a very positive attitude and makes my eye exam something to look forward to. Me and my family have been coming here for years. I highly recommend him. And no appointments necessary! read more

This place is a joke!! The Dr was talking to me like a child. We did the exam and my vision was never clear he said that as good as it gets. Really!! Ordered my glasses from another place the prescription was not right. I spoke with them and they said it is the prescription itself. Never again! I had tree forts nicer than here. Once again I do not know how he is still in business. read more

Excellent O.D.! Very experienced in his craft! I have referred family and friends and told them not to expect a fancy place...it's a little hole in the wall in the heart of Boyle Heights, and parking can be difficult. They have a decent frame selection. I ordered contacts and had a reasonable turn around time. The staff are two ladies that have both worked there over 20 years. They are cordial and efficient. read more

I have been going there since I got glasses in 5th grade and now I'm 22. Always very attentive to his patient Highly recommended!!!!!!'

This guy is awesome. He takes walk-ins, he's fast and to the point. Really cool and relaxed too. I'd definitely recommend him.