Tonya & Kate have been extremely rude & unprofessional in handling my emergency rental assistance,…read moreI am self employed and owed 6,800 through IDES both employees failed to have me do any questionnaire on what's the delay for the money & they never sent over the 1099 documents for the cash I've received to help get qualified for the grant. They have been dismissive, won't transfer me to the correct person or schedule an appointment to speak with a board member on why I can't receive a written response with detailed explanation on how we can't go further, Tonya constantly kept saying this was pending litigation & didn't ask any questions on the documents sent to her that showed that I have a large sum of money coming my way that will help me pay my rent from that point on, this grant is for emergencies & everything I sent was never looked at or questioned on the severity of the emergency

This is a great resource for the community. I volunteered here for a few months too. Support them…read morein any way you can!

Put your hands together and lend some support to a band of people that try to ensure that…read morevulnerable children are represented in the court system. CASA (Court Appointed Special Advoctae) looks out for foster kids by representing them in an impartiaL way. Visiting them in foster homes, making sure they have a voice that the Judge will hear. So take a minute of your life and have a look at www.dupagecasa.org and as they say "vulnerable children need powerful friends". To disclose my interest I am infact a CASA advocate. For you Cook Co peeps there is one there too....

What a great organization! Even if you know nothing about building homes or construction, you can…read morestill volunteer here. They will show you what you need to do. If you do know how to do these things, you should volunteer because they would love you. We had a great experience today. They have volunteers that are experienced that will teach you the way. They are very friendly and funny. You will work hard. We put up drywall, but the options of things you may do are endless (besides a few items like roofing). You volunteer for a full day, get a lunch break and a break in the morning. Be prepared to use a portapotty. Also be prepared to build a home or make modifications to a home for a person who really needs it. Worth it.

Amazing and super welcoming group-- a great way for literally ANYONE in DuPage County to get…read moreinvolved within their community! Are you interested in gardening, restoration work, political advocacy, or even crafting? All waiting for you at Sustain DuPage! Could not recommend checking out this group enough :)

Great friendly people ,fast to take care of you.They have really helped me and my wife in a time of…read moreneed.Thank you for your generosity and being there.

its my 1st time here, my experience last Saturday was o.k on the first aisle i got milk & eggs that…read moreis a plus, the produce part was o.k the vegetables section was really o.k. The Downsides was the Tomatoes I grab a plastic bag I thought i can get want i want, when i was starting to a handful of tomatoes on my hand the old lady said no no no... only one. What? Only one peace of tomato thats all. Wow! Its my 1st time here and i dont know why oh why only one tomato per guest. Omg! I dont know the food visits here is it once a month? Twice a month or a Weeky visit? Well anyway i still have the Milk & eggs.

Awesome service pantry is very neat clean food is good. The food is up-to-date. Sometimes most of…read morethe time I recommend this place to you.

They are very friendly, kind, helpful, and quick! They make the food pantry experience a pleasant…read moreone!

I have worked with Metropolitan Family Services for the past couple of years. Everyone we have…read moreencountered and worked with has been awesome. I especially love the events that they have put together as of recent. I feel a sense of community in the staff and the other parents that I have met.

A family has had concerns due to counselors ethics. etc. A child had to deal with a counselor J.R…read more who told him in a home visit that he would wear a red MAGA shirt for exposure therapy relating to the parent. This upset the child as the child felt the MFS counselor was targeting the parent in a negative way. Keep in mind that it appears this counselor should not have been assigned to this child as he was not a clinician but a recovery support specialist. Since taking on the "team" approach at MFS, there has been more concerns especially in the past approximately 3 years. The parent's response to this is that it just shows the mentality of the counselor. This child's PHI files were also released unencrypted & unsecured in a 5th attempt (prior 4 failed to be sent) to 2 free emails after the parent requested a USB from the Executive Director P.M., who said this could not be done but the parent advised it could be. Parent DID NOT KNOW the over 1000 pages of the child's PHI files would be sent in an unsecure, unencrypted fashion, until they were sent. -------------------- QUOTED: "Sending PHI to Free Gmail Without Encryption or a BAA -- Is It a HIPAA Violation? Yes -- sending a child's Protected Health Information (PHI) to a free Gmail account without encryption and without a Business Associate Agreement (BAA) is a HIPAA violation." "Bottom line: Sending a child's PHI to a free Gmail account without encryption and without a BAA fails multiple HIPAA safeguards and is a violation. To comply, use a secure, encrypted channel and ensure all recipients are authorized and protected." -------------------- After the unsecure, unencrypted PHI file release on 7/24/26, it was found that MFS Wheaton was now looking for an Executive Director dated 7/25/26. QUOTED: "Metropolitan Family Services (MFS) is searching for an Executive Director to lead their commitment to empowering individuals and families in DuPage County to reach their full potential." Job Summary Location Wheaton, IL Job Type Full Time Salary $130k - $150k Date Posted 2026-07-25 Expiration date 2026-08-24 Also this: https://www.totalhipaa.com/gmail-hipaa-compliant-email-messaging/#:~:text=HIPAA%20mandates%20that%20 The parent is also having concerns relating to their counselor starting from approximately the end of May of 2026, whereas A.L. advised the parent on 7/15/26 or 7/23/26, after the counselor cancelled 2 prior appointments when parent really needed to counsel on the 2 specific dates. Emails were sent outlining the incidents to the counselor, with A.L. before she cancelled & on the dates mentioned, stated, in part, she had a life outside of MFS and the parent should have empathy for her. It would have been nice if A.L. had empathy for her client. A.L. also did not like the parent not consenting to transcription, told the parent she was ending the zoom (7/15/26), that parent needed to get another counselor but parent pointed out when clients come to the office or a counselor goes to the home there is no recording or transcription. Then when the parent would reiterate what A.L. was saying, A.L. would deny she said it & would say well if you allowed transcription, then... This is not conducive to a client especially when a counselor knows the medical conditions, living situation, etc. & appears to press buttons causing an increase in those medical conditions. A new counselor was requested sent to P.M. as it is appearing that A.L. can no longer be objective, unbiased, etc. but there has been no response. Parent is in need of another counselor. "Next step: Start with your local MFS intake, then file a HIPAA complaint with OCR, and if applicable, contact the counselor's licensing board. This multi-pronged approach maximizes your chances of resolution." As the parent states, "Nothing is meant to be accusatory, false, misconstrued, misinformation, misleading, et al., nor is anything meant to be done in an inappropriate fashion but done only in an attempt to protect us."

A not so fantastic organization, from my experience they would accept a nice leather…read morerocker/recliner without any scratches or tears. The said that they wouldnt accept it because is had some worn areas on it. Really? Let's say that that the truth for them then perhaps expand your business to an area where you don't have so many elitist. Where young families are starting out and can get comfortable, quality and yes a little worn furniture at a resonable price. This just isn't a one off with me look at some of the other responses. Never again will I donate anything to such and ungrateful organization. Last thing, let say that they have to use such discretion because they would have more furniture than they could store. Well anything that's been there more than 3 month have a free day where needy families in the community could go to and get help. In other word be creative and not so selective.

I redecorate almost yearly. So, often I have taken rugs and furniture items out to the curb or to…read moreGoodwill. But after recently learning of this non-profit organization called Sharing Connections, those lazy days are over. A fantastic organization that does so much good in the community. Sharing Connections provides furniture and household items for low-income families, helping them make their houses or apartments feel like homes. Most of these families are coping with a major crisis such as domestic violence, homelessness, job loss, or a financial crisis. This is an opportunity for community members to show gratitude for their own blessings by helping someone who could use a little extra help. Because they respect the dignity of the families they serve, they want to give them furniture they'd be proud to have in their homes. This means that they only accept items that have been gently used. Items that are not soiled or broken. I recently assembled dressers that were provided by financial donations to Sharing Connections. A great way for anyone to spend their time. There are lots of ways to help. --your money, your unused belongings, or even just your time.