I just want anyone whom is looking for the type of company that is honest & are real people to the…read morecore and live their lives by your word is your word. Like in the olden days the hand shake was your contract. Well you've come the right honest hard working Family that is there for you always. They go above & beyond. They have become like family in life for us to turn to for our Insurance needs, home, cars, etc. "Heiny Family Insurance" Always for US... We have been with them over 20 years by the way.

Chris, Katie and their team have been wonderful to work with and have saved me Thousands of dollars…read moreon my insurance costs for my personal and business insurance needs. I would recommend anyone call them and you will be pleased with their efforts.

4 year customer. Never missed a payment. I was notified about two weeks before my payment was due…read morethat they were dropping me. When I asked why I was told it was due to claims. I had two in 4 yrs and they were both roadside assistance that I pay for. Don't feel like my agent fought for me at all. My payments went up all the time. Started at $99 when I first got it and was $127 when I was dropped. NO ACCIDENTS NO TICKETS JUST 2 ROADSIDE WITH 1 ONLY BEING ABOUT 10 MINS FROM MY HOUSE. SUCH A JOKE!!!!

Great atmosphere and people. I've had a few issues here and there but have always been met with…read morepoliteness and understanding. They respond quickly to solve any issues I've had.

BUYER BEWARE After…read morea few calls and messages with the owner/founder (agent), I was promised I'm getting a Landlord Insurance with a $300K liability. After paying for the policy, I got the declaration page, where it showed a liability of $100K. I asked to raise it to $300k and paid a small difference in premium for that (according to the agent) It was not until 2 months into the policy, that I realized that not only the liability limit was never raised to the promised level, but the policy itself was a regular Homeowners policy (not a Landlord policy). A Homeowners policy is useless in my case and I basically paid a full premium to get zero insurance and 100% risk. I immediately got a new policy, this time from a real and honest agent. When I told my old agent I want to cancel the useless policy, it took them another month to cancel it. But for some reason the cancellation date he set was another 10 weeks in the future. (for a useless, redundant policy!) I WOULD NEVER RECOMMEND these people. If your time is valuable to you - just AVOID AVOID AVOID I wasted so much time on the phone/emails/sms with them and their underwriter, just trying to get what was promised to me!

This Agency will not quit contacting me via text and email after I have indicated multiple times…read morethat I do not want or need insurance.

This guy (Jake) strug us along for weeks. He continued to ask for the same information over and…read moreover. I was at the point where I would just screenshot the information from email and circle it and send it back to him. Has anyone reading this ever had to wait weeks for an insurance quote? Shame on them for waisting our time.

This insurance company is a good company. My advice is that they need to watch what insurance…read morecompanies they recommend. I have Pekin insurance bad news and a bad mark on this good company. Hey you need to dump Pekin because it will give you a bad name. And really help your policy holders more.

After Randy insinuated that I lied about dropping off a document at his office because they…read morecouldn't find it (it was later found), he said "You don't have to do business here. You have other options." So I cancelled my policy. Now that my policy is up for renewal, his office has contacted me with a reduced quote to "earn" my business back. Seriously?

From the owner: OH-664884 We want to be your first and best choice for Auto Insurance and Homeowners Insurance.We…read moreconsult you on auto insurance and home insurance. Auto Insurance is important to protect your assets. We sell auto insurance in Mt. Washington,Anderson Township, Loveland and Cincinnati area. We try to minimize your costs for auto insurance and homeowners insurance. We pride ourselves on teaching you how an auto insurance policy works, what impacts your rates, and what your coverage provides. Call us today!

I have had no problem with the agent, he was OK. I have a problem with Allstate. First of all, I…read morehave 2014 jeep Cherokee and my wife had an accident. To make a long story short, this claim has been a total nightmare. Allstate is terrible... they cut about 400 dollars off my claim resulting in my out of pocket going from 500 to 900 dollars. They also intended on using a junk yard door on my car! Congratulations to your claims adjuster, she saved you 400 dollars but lost you a customer. My work puts me in contact with the public 8hrs a day and trust me, I will tell this story a million times. ~ one chapped former customer

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Our family has worked closely with Allstate for years to help people with their insurance needs - from homes to auto to boats and more. Our quality, service-oriented agency is not only owned and operated by a family, customers tell us we make them feel like family too. As a small business owner, I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. That's why I'm committed to offering you the same level of service I'd expect from my own business dealings. When you leave my office, I hope you'll feel confident, informed, assured and satisfied in your choices. The way you should feel.