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    Nancy W Tibbs, M.D

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    9 months ago

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    2 years ago

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    Vivek Jain, MD

    Vivek Jain, MD

    5.0(3 reviews)
    1.4 mi

    The visit went pretty well overall. I walked in and was greeted right away. The place wasn't too…read morecrowded which helped keep the noise low. I liked that they had someone check in with me while I waited just to let me know the doctor was finishing up with another patient. Once I was in the room, the doctor asked about a few different areas of my health, not just the one I came in for. That showed they were looking at the bigger picture, not just treating symptoms. They explained some things in terms I could actually understand, and didn't just use medical lingo. That helped me feel more involved in the conversation. I did have to wait a few minutes alone in the room which felt a bit long, but once the doctor came in, they stayed for a good while and didn't make me feel rushed. They had a calm tone and maintained eye contact which helped build trust. I'd say they're very attentive and good at reading between the lines. Definitely a professional experience.

    Dr. Jain has been my primary physician for the past several years now. I truly feel connected,…read morecared and he genuinely feels concerned for your well-being. He is very methodical and I have been always very satisfied by the care I received with him. He patiently listens to all your concerns and offers step by step remediation. Prescription filling is prompt and my wait times from waiting room to exam room are brief. Besides Dr. Jain all his staff, front desk and nurses at his clinic are friendly and always smiling creating a good positive atmosphere for patients. The only caveat I would point out is, considering bay area traffic getting at the location on time for an appointment is a challenge given the location.

    Willow Glen Primary Care Medicine

    Willow Glen Primary Care Medicine

    4.5(6 reviews)
    6.2 miWillow Glen

    It was my first time here and I felt mostly comfortable. The doctor spoke in a respectful tone and…read moremade sure to go over the details of my condition step by step. They asked several questions about my daily routine and health background, which showed they were really looking into the full picture. Staff at the front desk were helpful too. The appointment didn't feel rushed and I left with better understanding of what to do next.

    I've lived in bay area for more than 20 years and got more and more frustrated with the…read moredeteriorating medical services in California. After the last move to a new home in south bay 2 years ago, I decided to find a new primary physician for my family, hoping to find someone we can really trust and rely on. After some online search, we found Willow Glen Primary Care. After the initial call, I was kind of hesitant about the concierge service they provide and the annual membership fee which were all new to us. We decided to give it a try after the first onsite consultation just wanted to see how concierge works. Surprisingly, this decision turned out much better than we hoped for. Whenever we had any medical needs, either annual exams or ad hoc emergencies, we were always able to make appointments within few days or talk to Dr. Lindsay over the phone right away. She's extremely knowledgeable, patient and willing to spend hours explaining everything we need to know and answer our questions. Even during weekends, we're still able to reach her cellphone for urgent needs. This really helped us build trust in Dr. Lindsay. I started to have some weird chronicle GI illness 1.5 years ago which later was diagnosed something that has no cure yet. Dr. Lindsay did not give up on me. She worked closely with my GI doctor to come up with customized treatments to help improve my daily life quality. In the meantime, she also looked for more ways to diagnose my conditions. Recently we finally found possible root cause and started treating it. I've been getting much better ever since, almost close to normal life. Thank you Dr. Lindsay! So if you're looking for a family doctor that you can truly trust, I'd highly recommend coming to Willow Glen Primary Care for Dr. Lindsay.

    SAIL Health Concierge - S.A. I.L.
  Senior Advocates for Independent Living
  Aging in Place Specialists

    SAIL Health Concierge

    5.0(2 reviews)
    3.0 mi

    My new respiratory therapist, Inelda visited this afternoon and she is such a joy! She really knows…read moreher stuff...she's so professional, and knowledgeable and she really makes me feel heard..., which, as we all know, is one of the most important aspects of healthcare for patients. During today's visit, she was kind enough to look at another smaller privately purchased BiPap that I use, which is not monitored by Sail Healthcare. I had purchased it over a year ago and was unable to use it because the settings were off. I was certain I had just thrown away $400. I asked her if she could look at it to see if the settings were correct, and it turns out that the original seller had not set the machine to my specifications. With one small tweak, she changed the settings and now, after almost a year, I'm able to use the machine. Sail Healthcare has an awesome, personable and extremely capable RT on staff in Inelda. I wish I could "Buy her a Coffee!" I appreciate her so much!

    SAIL helped reorganize and redesign my home layout within the timeframe I needed. They followed…read moreall COVID rules, so I felt very safe the whole time they worked in my home. After discussing my health situation, they were also able to anticipate my future needs and make additional modifications I will require in the future. Thank you for making my daily activities so much easier.

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    S.A.I.L. Health Concierge Age in Place Specialists

    Nancy W Tibbs, M.D - conciergemedicine - Updated July 2026

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