Found this gem on YELP! Went in for a comprehensive visit yesterday for my little one who was…read morehaving trouble seeing the board at school. The Doctor was so sweet, patient and thoroughly examined my little one's eyes. I was impressed with her skills and attention to detail. The office was super clean and modern. Parking was easy and free which is always nice. My daughter left picking up the cutest little Ray bands for her first pair of prescription glasses. Will be ready for pick up in about 10 days, so my girlie will have new clearer vision soon. Staff was also super helpful and courteous during our appointment. Highly recommend checking them out.

This establishment is located across the street from Costco. They are two doors from the Grocery…read moreOutlet. There are plenty of parking spots. My wife and my son came here for their appointments. Dr. Leung was very kind and gave my wife tips on how to take care of her eyes. The receptionist, Ruth was very patient and nice. She explained the insurance deductibles for different selections of the frames and types of lenses that they offered. We were told that the glasses will be ready in about two to three weeks. However, to our surprise that the glasses were ready in one week. We had a pleasant experience with Dr. Leung and Ruth. We really liked how Ruth was upfront with all the deductibles and prices. My wife and son will be coming here for their glasses from now on.

It had been an embarrassingly long time since my last eye exam and I was searching for a place that…read morewas preferrably nearby. The glowing reviews led me here and I can happily confirm that they're all spot on! I was able to book an appointment for a standard eye check-up quickly, and as a first time patient, I felt welcomed the moment I walked in. The team was friendly, efficient, and made the whole process easy. Dr. Torio was amazing - incredibly kind, super knowledgeable, and took the time to answer all of my (many) questions. He explained each step of the exam in a clear, reassuring way and he made sure to perform a very thorough eye exam. I felt very comfortable the entire time. Safe to say, I'll be coming back here for all future check-ups!

I initially started going here since it was close to home and even though I've now moved out of…read moreSSF, I will continue to go out of my way to see Dr. Torio and team. They have such great knowledge and expertise, friendly staff, and they really treat each patient well. I usually only come here for an annual eye exam and Dr. Torio is equipped with not only the standard equipment but also this fancy camera that takes retina images. I usually ask for a copy of my prescription so that I can order glasses online, not to say they dont have great options in-house, I just prefer having more options elsewhere. They never try to pressure me to buy anything which I appreciate. I highly recommend them if youre looking for an optometrist! Parking can be tough since it's in downtown SSF so you only have metered parking lots or street parking.

Been going here for years. Quality care, great customer service, clean facility. Highly recommend.read more

Dr. Chew and his team have been my go-to team for the past 5+ years excelling at optometry services…read moreand getting glasses. I moved to the Central Valley in 2021 and after going to several offices here, nothing beats Optica Optometry. The service is swift and organized, greeted with a friendly face when you walk in. You do your tests and get your prescription. The staff take careful attention making you feel 1 of 1 as you try on different glasses. I can tell they curate and rotate seasonally depending on trends which I appreciate. They really work to make it within your budget and consider it all when it comes down to pricing. Their expertise and knowledge is evident through the whole experience. They're my go to and hope they become yours as well!

I have only been here once, and I already know I'll be back! I haven't had my prescription checked…read morefor probably 5 years (a bit embarrassing). Working from home all pandemic, I knew I had to get that done once it was safe again. This was the closest place to my house so I decided to give this place a try. COVID precautions - They clean the office/equipment after every patient. Required to wash hands upon arrival. Hand sanitizer available. In my short time at the office, I've grown to feel really comfortable with Christine, the receptionist/assistant. She is extremely knowledgeable, patient, and friendly. The exam with Dr. Eng was as I expected it. His equipment is old-fashioned, but if it still works, I don't see a problem with it. Dr. Eng is friendly, professional, and super patient. I never felt like he was rushing me out to get to his next appt. He spent a solid few minutes to get to know me, my work situation, and my concerns. He asked about contact-wearing and I never wanted to wear contacts. I let him know and he definitely didn't hard-sell me. I could just feel that Dr. Eng is passionate about his profession and really cares about his patients. Overall, I felt safe in his care and would definitely go back for my next checkup.

Greetings, l have been coming to Dr.Eng's for some time now, reviewing time:…read more Parking is street side only, there is city parking a block down from the office though. The office experience is always Top notch, and this is what separates him from the rest in the area. Eye care and examinations are supreme and done with the upmost of care. Dr. E is outstanding at what he does, and this why we keep coming back. Nice job Doc

Efficient and great eye care, always well taken care of here! Dr. Lum is very knowledgeable!read more

I paid for a contact lens fitting a year ago and never got a prescription from Dr. Lum. I didn't…read moreget scheduled for follow up after I was given several sets to trial. I had texted twice to get my contact prescription sent to me, but the office didn't mention anything and just told me to look on the patient portal. I thought the prescription was complete and didn't pursue it further Now that I needed consistent contacts again a year later, I called again for the prescription. They said Dr. Lum never finalized the fitting process and never wrote a prescription and I would need to pay out of pocket for another fitting. I went to a different optometrist today and they provided a prescription immediately after contact lens fitting. They also told me that it was very unusual I was fitted but not given a prescription.

I was hesistant coming here at first from the negative reviews I've read about the new ownership…read moreand/or staff. But I decided to come anyway because they had appointments available and I needed to spend my VSP before year's end. They must have gotten new staff (again), because my experience was excellent. Kim at the front desk was nice and helpful, Sarah the optician was patient and thorough, and Dr. Lam was super efficient in honing in on my exact prescription. I highly recommend the Peninsula Family Optometric Group.

I have been a patient at this practice for a long time. Although Dr Allers sold his practice, I…read morehave always received excellent care. My dissatisfaction is with their AI answering service which doesn't work properly and has to learn to get better. THere is No prompt to talk to someone and in my experience it wasn't hearing me. They were responsive to me complaint but said this is what corporate things is best. So good luck and use the word representative if you have trouble. Maybe corporate will listen to negative reviews. If not I will seek another providers. It's just not worth the hassle

love that there's online booking on their website! Wish more places offered this in addition to…read morecalling. convenient to see all the open time slots quick and efficient. given my prescriptions printed out. pay after the exam. credit card accepted.

I'm coming up on 20 years as a patient of Dr. Khanh Dao at the SFO Costco. (since 2006!) I've said…read moreit before and I'll say it again. He is simply the best! Explains everything clearly, makes sure to answer any questions, and is professional, friendly, attentive, and respectful. And kudos to his whole team. They are all top-rate and wonderful.

I love the people that work here. They are always so helpful, call with reminders, tell me about…read morecurrent discounts or rebates available and so courteous when I visit the location. They all know my name, I can't remember theirs but I recognize them for the last few years I've been coming here. They've help me get my Neice some glasses too.

Called asking about a repair. Rudely cut me off and said to come in and have "a technician" look at…read moremy glasses. Obviously I didn't want to drive 30 minutes just to be told they can't do anything so I just started describing my issue. He cut me off and wouldn't let me talk and said "if you don't want to come down then go to a different store." Listen to him and steer clear, incredibly rude

Thanks to the whole team for all their responsiveness, transparency, knowledge to all of my…read morecuriosities. Been here since moving to Millbrae back in 2021. No complaints

I dropped off a pair of Gentle Monster frames to add a prescription lens. I received them back in…read more~2.5 weeks. The team here is extremely helpful and informative and I'll definitely be back to bring in a future pair. I appreciated the service here!

We've come here a few times over the years and have always had a positive experience. You generally…read moreneed to make an appointment, though I believe they do walk-ups if they have availability. This is an "Independent Doctor of Optometry", that happens to be located inside Costco. They charge $90 for an eyeglasses exam, and $120 for the glasses and contacts. Some insurances cover eye care, though the pricing seems reasonable even if paying out-of-pocket. Even with insurance, there may be a co-pay, specifically for contacts. There is also an additional option that can be done during your exam, which is called "optomap". The optomap is basically an ultra-widefield image of your retina that they use to help detect eye and other diseases. It costs $60, and is NOT covered by insurance. We did them during our last visit in April 2023, as it was the first we had heard about it. We were undecided if we wanted to do it again during our recent visit, though they mentioned we could do our normal exam and see if the doctor recommends it based on the results. Once you check-in and are ready, the whole process is pretty quick and painless (literally and figuratively). They ask you to wear a mask (provided) as you approach the first machine in the main room. You line your head and chin up to the machine and look normally. There is an image that is initially blurry, then adjusts to be clear based on how your eye sees it. After that, they blow small puffs of air into each eye; this is my least favorite part. This whole process only takes a few minutes, then they call you into the room to chat with the actual doctor. This is where they sit you in the more official chair and slide over the bigger machine. They show you a line of letters and ask you the ever-famous "better 1 or better 2". After that they see if you can read the line of letters, similar to at the DMV. This is how they determine your prescription. I had to pull my mask down for this as the lens kept getting fogged up. The last step is looking into your eyes with a light and what looks to be some sort of magnifying machine. After all was said and done, she determined that my prescription had not changed from my last visit nearly two years ago. She also said everything looked good and healthy, meaning I did not need to do the optomap this time around. Overall I definitely recommend this Costco optometry location. The staff were all friendly and helpful, and everything was efficient and seamless. We checked in a little early, and I was finished before the actual time of my scheduled appointment. My partner was with the doctor for a bit longer, as she also has contacts. Once you're done and have your prescription, there is a huge area right next door with hundreds of glasses to browse. Thanks again, see you in a couple years!

Worst eye doctor I have ever had…read more Dr. Martin was rude and defensive throughout my appointment. I came in because my new prescription was too weak for my first eye exam at the Foster City location which resulted in an incorrect prescription, so I decided to try the Airport Boulevard location instead. I was experiencing blurry vision while walking around the house and when driving. At this point I go to South San Francisco Costco for my second attempt at getting the correct prescription from Costco. Dr. Martin is the doctor there. When I explained that my vision was still blurry and asked if my prescription could be increased, Dr. Martin repeatedly argued that there was no need to make any changes. After several minutes of discussion, he finally agreed to increase the prescription slightly. Unfortunately, when I received my new glasses, my left eye was clear, but my right eye was still noticeably blurry. I ended up having to return a third time, this time to the Foster City location, hoping they could finally correct my prescription. Overall, this was a very frustrating experience. I felt dismissed when I raised concerns about my vision, and I expected my symptoms to be taken more seriously. If you are a woman you know how it feels to be dismissed by a man that thinks they know more than you. That is exactly how it was. My third time taking the exam at Foster City this time. I went with my dad. So they can finally listen to my concerns. Maybe a male presence might change something. They are so bad at their job. Don't go to any costco for an Eye exam.