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    Recommended Reviews - Nanoom Medical Group

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    1 year ago

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    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology

    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology

    3.8
    (191 reviews)
    9.1 mi

    Just started coming here for prenatal care and this office is so professional and clean. The staff…read moreis amazing. I will be referring anyone and everyone !

    This review is long overdue. I saw Dr. Cropper in December shortly after finding out I was…read morepregnant. My partner came with me to the appointment, as we were both excited and, given our previous pregnancy experiences, had some questions and concerns. During the visit, Dr. Cropper asked only a few brief questions and performed a quick ultrasound simply to confirm the pregnancy. The ultrasound photo we were given was blurry and off-center, but what disappointed us most was the interaction. When my partner brought up concerns based on our prior pregnancies, they were dismissed with brief, cold responses. Throughout the appointment, I also felt that Dr. Cropper barely acknowledged my partner or made us feel comfortable discussing our concerns. When the office later called to schedule a follow-up appointment, I explained that I was still upset about the care I had received and shared my concerns about how the appointment had gone. The front desk staff told me they would call me back to schedule the follow-up. Instead, I received a letter informing me that Dr. Cropper would no longer be seeing me due to "patient-doctor differences." As a newly pregnant woman, this was incredibly disappointing and upsetting. Rather than addressing my concerns or attempting to improve communication, I was dismissed from the practice. I found the way the situation was handled to be unprofessional and disrespectful. Every patient deserves to feel heard, especially during such an important and vulnerable time. Based on my experience, I would not recommend Dr. Cropper.

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    Front desk with SC logo
    Front desk with SC logo
    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology
    Waiting room was very Zen

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    Waiting room was very Zen
    Comprehensive OBGYN Care

    Comprehensive OBGYN Care

    3.9
    (15 reviews)
    8.2 mi

    Highly recommended doctor - here's why: Dr. Jesse Wood is…read moretruly different from most others. He doesn't overbook appointments, so you won't find yourself waiting one to two hours like at many other clinics even when you arrive on time. Here, appointments are honored, and your time is genuinely respected.  He was incredibly thorough, even drawing a diagram to help me understand. After seeing four other OB-GYNs, he was the first to clearly explain my condition and help me easier to weigh the pros and cons. He is extremely patient, listens carefully and takes the time to answer every single question without rushing. Honestly, he's a rare find. I was also surprised and impressed that the clinic accepts credit cards and provides receipts in digital format. It's a very modern and up-to-date practice. They even have a well-designed website where I can view my appointment details and ask simple medical questions online. The fact that they've invested in making things more convenient for patients shows how much they care. Dr. Wood and his clinic truly stand out.

    I regret not trusting the reviews I read before choosing this OB. From the start, appointments feel…read moreextremely rushed and impersonal. During our ultrasound, he literally said, "I'll show you real quick," which felt dismissive and took away from what should be a meaningful moment for expecting parents. There was no effort to explain what we were seeing, no reassurance, and we weren't offered any ultrasound printouts of our baby at all. The entire visit felt transactional, like he was trying to get us in and out as fast as possible. He also asked me in front of my partner if I had an std in the past. Granted me and my partner share everything with eachother, the doctor doesn't know our dynamic . Typically, doctors ask these questions in private, either on forms or one on one time, to respect patient privacy and reduce embarrassment or discomfort. Pregnancy is an emotional and important time, and bedside manner matters. Unfortunately, this provider comes across as rushed, dismissive, and lacking compassion. I would not recommend him to anyone looking for attentive, patient-centered prenatal care. Safe to say, we are searching for a new doctor. Also, the front desk girl is very rude. She doesn't greet you at all. She rudely said " name?".. THAT was my greeting. So cold and rude.

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    Comprehensive OBGYN Care
    Comprehensive OBGYN Care
    Email notification from the clinic

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    Email notification from the clinic
    Cindy H. Chou, MD

    Cindy H. Chou, MD

    3.8
    (85 reviews)
    13.7 mi

    I'm very grateful to Dr. Chou and her team at the new Arcadia office. She delivered both of my…read morebabies by C-section, and I'm thankful that both deliveries went smoothly and resulted in two healthy boys. Dr. Chou is very professional and highly skilled. My recovery after both surgeries was smooth, and the incision scars are minimal. She also has excellent bedside manner and is very attentive to details, which made me feel comfortable and well cared for throughout the process. Her team at the office is also wonderful. Communication is clear, appointments run smoothly, and the staff is always helpful. The office may not be fancy or full of extra services, but they truly make you feel cared for and listened to. I really appreciate the level of attention and professionalism from Dr. Chou and her entire team. Highly recommended.

    If I can give negative star to this review, I'll give negative star for the person that I talked…read moreto, her name is Annette, later on I found out that's the manager, the WORST CUSTOMER SERVICE in Dr Chou office or in medical field. I made my annual Pap check up with Dr Chou in 12/29/2026 half year ago, when I was there for my last appointment. Today she called me to reschedule because Dr Chou will be on her vacation during that time, and she gave me the appointment in January 2027, due to insurance policy, i only allow to do annual check up once a year, if Dr can't take me this year, i will loose my benefits of this year. So I asked her can her schedule with Dr before my original appointment, she said I can't because insurance won't cover. So I said it the office fault not the patient fault, then she started lecturing me that Dr deserves a break time, vacation with family blad blad... so I told her I never said Dr can't or not allow to take break or vacation. But also it not fair for the patient too. Then she said only a week different with my original appointment, and that my appointment Pap not important. HOW RUDE IS THAT, who is she thinking and deciding that my health appointment not " IMPORTANT ", if god forbid something happens to me, and the delay of the exam. WHO GONNA TAKE RESPONSIBLE FOR THAT. Beside that she had BAD ATTITUDE to talked back to the patient, she was talking same time as me, like try competing with the patient. When I want to talk to someone else, she refused and said no one can talk to me other than her. I met her at the office last year during the Dr visit at the office, she has the RUDE ATTITUDE with the patients and her colleagues too. Dr Chou really needs to talk to her about the way she handles and talks to patients. If she doesn't want to loose the patients. And plus I have been going to Dr Chou for 12 years, I had 2 kids were delivered by Dr Chou, she's excellent OBGYN DR. NEVER EVER had BAD ATTITUDE AND BAD CUSTOMER SERVICE like with this person name Annette.

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    Cindy H. Chou, MD
    Cindy H. Chou, MD
    Cindy H. Chou, MD

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    Nanoom Medical Group - internalmed - Updated July 2026

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