Terrible business! they did a patch job on my vehicle leaving damage under my bumper which is not…read moreproperly attached, waited 28 days to state they couldn't match my paint, stole out of my armrest, threw away necessary parts of my head light which were no longer working after they had my car, and blocked my number as well . The moST UNPROFESSIONAL SO CALLED BUSINESS. They should not have a lice at ALL

I had a small repair and was told by other shops that I needed to see their estimator the next…read moreweek. Mike at Bodyman's immediately looked at my car, quoted me a great price and assigned someone to fix it. I was on my way in 15 minutes. Hard to beat that.

My wife's car recently got hit by a truck in a parking lot while she was grocery shopping and it…read morescratched and dented the whole back corner of the vehicle. Luckily the person who hit her car stayed and we were able to exchange information and work with their insurance to get it repaired. We took the vehicle here and were given an estimate of about 1.5 - 2 weeks before it would be completed. We got the car back within the week and it looks better than before it got hit. They gave us updates during the whole process and the customer service was great as well as the body work. I would highly recommend taking your vehicle here. Oh yeah, forgot to mention.. My wife's vehicle got hit AGAIN less than a month apart (on the opposite side) in a different parking lot, so we will be be back soon. Check your surroundings when backing out people! :)

I'm writing this review because I haven't seen any reviews lately. Took my car in on Monday and…read moregot it back Wednesday afternoon as promised, the quality of the work was outstanding. The repair made the car look better than new. I would recommend Kempsville Body Shop to anyone who wants quality work at a reasonable price. They have earned my business if I need any future repairs.

200% best place ever!!! Don't go anywhere else they do a great job on repairs and are there in the…read moreinsurance wars AKA claim payments

After taking my 4Runner to a couple different shops for quotes, I settled here because on the…read morecustomer service I had already encountered. I walked in and asked for a quote. The owner follows me out, takes some pictures of the damage on my front fender and door, asks some questions, and explains to me he'll need to write up a quote and email it to me. I was a little skeptical, thinking I wouldn't get an email because other things got in the way, but sure enough, I received one later that evening. The shop quote was just under what I had been receiving from other shops and the owner was very nice when talking outside of the shop so I decided to trust them with the work. They quoted me 3 days and sure enough, 3 days had passed and I received a call stating it was ready to pick up. I headed there almost immediately, eager to see how it looked. I was very pleased to see how clean everything looked, and how you couldn't tell a difference in paint tones, seeing as the original paint is 15+ years old. I highly recommend this shop for any paint and body needs. I'm thrilled with the turn out of mine and I won't hesitate to use them again, if need be.

Eric was my contact person for a back bumper repair in my vehicle. He explained the procedure and…read morewas told it should be ready in a day or two. He called me the next day and picked it up right away. Very professional service and quick turn around. I highly recommend this company to get your vehicle fix and be back on the road. Thanks Eric for all your help!

Excellent attentive customer service. Detailed information regarding your repair. Works very well…read morewith insurance companies and they prioritize your service. Your calls and questions will always be answered in a timely friendly manner.

My name is linus Whitaker,I was in a car accident due to someone else's negligence 07/19/2026.A guy…read moreswerved into my lane destroying the driver side headlight and bumper on my 2020 bmw 530i xdrive. I was referred to George Farish collision auto repair by my insurance company.right off the bat I was greeted with amazing customer service by ms.teresa an directed to A.j the manager who insured me that they could bring the car back to its natural state. An he fulfilled that guarantee.i always kept my car clean but when I pulled up to pick it up it looked like a new car.superior service,Id recommend them to anybody.amazing company an service.

Very friendly and knowledgeable. Ensured everything that needed to be fixed in regards to the…read moredamage from the accident was fixed correctly. This was my second time they fixed a vehicle of mine, and as always, I was very satisfied with their service.

Excellent customer service! We brought our Tesla here after a small accident. We were very…read moreimpressed with the cleanliness of the shop, how quickly they got the parts, and how quickly they fixed our car. They even cleaned our car before pick up. You can't even tell that it was in a collision. I can't say enough great things about Dream Team! Thank you so much!

The team here was top notch in their quality of work and customer service. I am always hesitant of…read morethe quality work from a certified shop but do not hesitate to do business with this shop. They took very good care of my vehicle during repair and cleaned my interior when they didnt have to. Keep it up team! :)

I took my vehicle to Gray's Body Shop for collision damage repair the very 1st week of September…read more2023. JR (Owner/Co) advised me it would take three (3) weeks to complete the work. At the end of the 3 weeks, I was notified it would be another two-week delay. I went by the shop two weeks later on the date that he told me to return and was told it would be another 2-3 weeks. At the end of those 3 weeks, I went by to pay for and pick up my vehicle and it still was not ready. I questioned the shop as to why there had been so many delays. I was told it was due to other client vehicles being ahead of me which was not what I was told initially before I dropped off my vehicle. The professional way to handle this would have been to tell me upfront how many people were ahead of me and tell me they could not give me an accurate completion date and let me make the decision if I wanted them to do the work or find someone else. I use this vehicle for business purposes and each week it was out of service affected my revenue, but I still remained understanding and extended grace in the matter. However, they added insult to injury when they called me last Friday, January 12, 2024, and said that my vehicle was ready for pickup and that I needed to pick it up that same day or a $50 fee would be charged daily. I advised the owner I was handling business matters and would try to get there Monday, January 15, 2024, to pick-up the vehicle. On Monday, they called and asked me what time I was arriving to get the vehicle. I advised them I had some things come up and I would need to pick up my vehicle the next following Monday. I asked them to please allow me some grace like I extended to their business. At this point, JR (Co-owner) told me I was giving him excuses and that he's running a business and he needs to be paid when the work is complete. He went on to say he was going to charge me $50/day until I picked it up, starting Friday, January 15, 2024. I dropped everything I was dealing with and arrived at 8am on Tuesday morning, January 16th, to pick up my vehicle which further caused me to have to cancel appointments with other vendors that had been previously scheduled. Their sign states an opening time of 8am; however, they arrived an hour and seventeen minutes late, finally opening at 9:17am. In closing, they kept my vehicle 4+ months over the scheduled completion date. They were never proactive about contacting me with delays, rather I had to leave my business and go to their shop many times to find my vehicle wasn't ready. They were not reciprocal in understanding about my schedule as I did their delays and they actually threatened to charge me late pick up fees. Bottomline, they were more concerned about making money than creating a long-lasting customer relationship with someone who has given them business for over 9+ years. I will never use them again, nor would I recommend them to anyone in the Norfolk, Virginia area or surrounding counties. I am very, very displeased with their service and more than that, they have lost a valuable customer.

When it comes down to prepping and applying the paint, these guys are really really good. Maybe…read morethey have varying degrees of precision in other areas, but these dudes can flat out paint. They get excited and go deep-nerd talking about paint, and my old pos looked like it was fresh out of the factory after they had done their thing. I would definitely get a vehicle painted there again. I attached a picture of my old Cavalier 2 years AFTER they had painted it.

When you desire to have any work done on your vehicles, this is the place that delivers EXCELLENCE,…read more EXCELLENCE is what Autographicks pursues, day in and day out, month after month, year after year. There is hardly any work that they can't do in the Passenger Car, Light to Medium Duty Truck, Restoration, Racing or Refurbishment arenas. If you are a person, husband, wife, young nan, young woman, old man or old woman, Military Officer, Law Enforcement, Astronaut, Car Club ... Tuners or Vintage, ANYONE that desires to see a job done the very best parts, time and most importantly... WHAT YOU WANT or STATE to be done.... this is the best place to have the job done. The only issue you may encounter is that doing your work with EXCELLENCE sometimes takes a bit longer lthan expected.... or Autographicks encounters an issue they or you didn't know about at the job onset.... they will pursue that EXCELLENCE I have mentioned.... tell you what has been encountered, tell you your options to correct the issue(s) to make your vehicle BETTER THAN NEW. Other shops without the ability or work ethic to even to issues that were known, many times will ignore it and hope you never discover the issue... SO FORTUNATE is the Tidewater area to have Dan, Sandi, BJ & Seth and the rest of the staff pursuing this EXCELLENCE in all that they do. Mind you this isn't easy to do,, it is very taxing & tiring mentally, physically on a business to pursue this Excellence. THERE ARE NO SCHOOLS. UNIVERSITIES or Automtive Training Centers that provide a person or company with this ability.... NOWHERE. It is at Autographicks because it is part of their DNA, it is who they are... When you want to experience this EXCELLENCE give them your trust & business. Your life will be better for doing so. 5 Stars +

Have to say , I've had Business dealings with several Paint and Body Companies in Va. Beach for…read moremany Years! Honestly , the most Professional , Friendly and Hometown feeling you get in dealing with Sandy and Dan, Owners, is the best! The Quality of their Services , offered, is unmatched. Yes there are other Companies that offer similar Services but Professionalism and Experience , from Auto Graphics , is unmatched. Do yourself a favor , and save time and money, visit them for their Experience and description of how they perform the Auto Service your looking for , yes, their Quote is Free. I'd leave 6 Stars but am only allowed to leave 5, ok, here is a 6th *