Wow- this is such a great spot! I have been looking for a place like this to work on some of my…read moreprojects. I heard about this place from a buddy that has been restoring a car at the Hoist House. The shop is super clean, has every tool I could ever need and the guys that run the place are awesome to work with. They offer quite a few different options- I would highly recommend dropping in and taking a look for yourself. They do also have certified mechanics if you find something a bit out of your scope- they are happy to take a look. Great concept and even better execution from Max, Dustin and the team!

I was looking to save significant money on my oil change since my car requires synthetic oil. The…read moreguys at hoist house were awesome and set me up. They also answered a few questions I had. I highly recommend this shop to save you money and any diy car projects.

We rented a UHaul from here. The service was amazing! The young man there had THE BEST customer…read moreservice skills. So polite and knowledgeable. The truck was clean and we had no issues. Return process was painless and easy. If ii did my own engine work, this would be the place to go. Rent tools you don't have or need very often. Work inside rather than in your driveway having to beat the weather.

My first experience to rent a auto repair stall at My Mechanics was excellent. The family owned…read morebusiness was responsive and friendly. The owner offered a bit of advice gratis which was helpful and appreciated. While I did not need an auto lift bay or to borrow their tools, I saved myself easily $200 by replacing the failed headlamps on my Chevy Malibu. This service was quoted at $300 + by a car dealership. I highly recommend this business for the Do It Yourself person .

I was so worried that my 2008 Honda Odyssey would need a new transmission…read more I took my van there and it was swiftly repaired. No transmission replaced , $$$ saved. The mechanic was so nice to drop me off and pick me up. I was able to test drive with mechanic. I would recommend this place and go back for future repairs.

My car broke down in a unfamiliar area. I got my car towed to his shop since it was the closest. He…read morereplaced my alternator and other issues that were causing my car not to run. Same day repair which is rare! I waited in the lobby. He speaks very little English but understands you. Affordable pricing. Highly recommend. 10/10. I can go to work tomorrow instead of next week or later thanks to him.

It took me about a month to write this review because I wanted to make sure there were no issues…read morebefore posting. I cannot say enough good things about Convenience Auto Repair. After having numerous mechanics work on my car and still not fix the problems correctly, I was beginning to lose hope. Then I took my car to Convenience Auto Repair and spoke with Matt and Pat. They listened to my concerns, found the issues, took pictures of the issues and sent them to me before the work was done and they fixed my car properly. I had repairs done in the past, including replacing the slave cylinder clutch hydraulic line and the parking brake cable, but the problems still weren't completely resolved until Convenience Auto Repair worked on my car. Now my car is running like it's brand new! It's such a relief to finally have a car that drives the way it should. Matt and Pat were professional, knowledgeable, and honest throughout the entire process. If you're looking for mechanics who genuinely care about doing the job right the first time, I highly recommend Convenience Auto Repair. Thank you, Matt and Pat, for giving me confidence in my car again! If you want it to sound a little more casual and personal, you could even end it with: "Finding a trustworthy mechanic isn't easy these days, and I'm so thankful I found one. You've definitely earned a customer for life!"

Now this is what service is all about! These guys are kind, smart, and honest. (And they have a…read morecourtesy shuttle, which we so appreciated.) I recommend them wholeheartedly.

So happy to have found a place where both of the men who helped me were kind and honest…read more I struggle with anything to do with my car as a woman because it often feels like no matter how much I know, any man I talk to will try to find a way to take advantage of me or my money. I didn't feel that way for one moment at Tom's. Not to mention, they helped fix my tail light at no cost. They were honest, transparent and incredibly nice. I recently moved back to the state and I am incredibly grateful to have found a place I trust and so quickly! I will certainly be referring everyone I know here

I'd like to share my recent experience at Tom's Family Auto, which began on the morning of Monday,…read moreOctober 13, 2025. That morning, I called the shop to ask if they could assemble a set of struts and replace a CV shaft on my truck. I was told it was no problem, and they began working on the struts. About an hour later, I received a call that they were "finished" and ready for pickup. However, when I arrived, I was told only one strut was complete, and the rest of the crew was out to lunch. The person behind the desk told me to go ahead and take the one strut and begin the work myself, so I did. Upon returning to my truck, I noticed the assembled strut was visibly crooked. I brought it back for correction and picked up the second strut. I assumed everything was resolved at that point, but after installing the struts, I discovered that the driver-side strut was seized and would not compress. It was now late, so I had the truck towed back to the shop for repair and to address the frozen strut. The following day, I called to check on the status of the repair. I was told the strut could be realigned, but I was met with a very poor attitude from the staff and was told I "shouldn't watch YouTube videos to work on my truck." For the record, I had been following manufacturer Technical Service Bulletins and Bilstein's official instructions, I'm also an FAA licensed aircraft mechanic. The next day I was informed the truck was "ready and aligned." Since I was at work, my mother went to pick it up and I paid the bill in full. That evening, when I inspected the truck, I discovered that the front sway bar was missing entirely -- it had not been reinstalled and was still in the bed of the truck, along with the mounting hardware. It had been left lying next to where the strut was they fixed. Despite this obvious omission, the shop had released the truck to my mother, claiming the work was complete and the truck had been aligned. To be clear: They gave us back a vehicle, declared it aligned and finished, despite it missing a 4-foot-long piece of suspension that was clearly provided and noted. There was even a written note in the cab and verbal instructions given on the phone regarding the sway bar and its hardware. These were apparently ignored. I returned the truck that night and left the keys in the drop box. The next morning, I called to ask what happened, and was told that the mechanic who started the job went home, and the person behind the desk -- who I'm not even sure is a certified mechanic -- had "finished" the job. I was later told the sway bar would be reinstalled, but that no new alignment was needed. I have serious doubts about this, given the work that had been done and undone at that point. Not surprisingly, they failed to install my skid plate as well, which was still laying in the bed of my truck with it's hardware when I arrived home from work. At no point was I offered any compensation for the extra day without my truck, the inconvenience of having it towed, or the serious issue of the vehicle being released in an unsafe condition. I was still charged $800. This experience showed a lack of communication, poor workmanship, disregard for safety, and unprofessional behavior from start to finish. I cannot recommend Tom's Family Auto based on this experience. My family and friends will no longer be using this establishment after being loyal customers for over 20 years.

The installation of my new brakes went really well. He was professional and confident in his…read moremechanical skills. Great job and I will reach out to this company again!!

I couldn't ask for better service. Assistant Manager Patrick went out of his way to assist me…read morewith getting my Jeep back wiper installed, which was made more difficult due to a broken wiper arm.

Stopped in to grab windshield wipers. I havent replaced them on my new subaru yet so was a little…read morelost in finding all the right sizes. Shawn offered to help me out. He was very helpful in choosing between the types of blades and price points and even came out to my car to replace them on site. Wonderful service and a clean location. Thanks Shawn!!! :)

DO NOT take your car to this place! They put a bad, faulty part in my car that caused my fuel gauge…read morenot to work & now my car sounds absolutely TERRIBLE! I had to take my car back to them and they accused me of bringing my car in with a bad fuel gauge to begin with. After going back and forth with the rude guy at the counter and insisting that there was NO WAY I would ever drive around town without knowing how much gas is in my car, they finally looked at my car again and realized the part they put in my car was defective and they had to replace it again. That proved I didn't bring my car in with a bad fuel gauge. No apology or anything to me. Unfortunately, after the final repair and them explaining that the new part was an aftermarket part, my car now sounds like crap with constant hissing sounds and gas smells even months after the "repair." They are rude, have terrible customer service, and are overpriced. I will NEVER take another vehicle to this place ever again!! If you want to mess up your car and receive bad customer service, this is the place to go! Good luck!

I have now used these guys for years and Kevin is the BEST! I find it funny and pointed that EVERY…read moreREVIEW is 5 *'s!! On many small tasks I have to throw money at Kevin to accept payment... SUPERIOR QUALITY SERVICE!!