Store is well stocked, has most of the items I need when I visit, but the customer service is…read morequestionable at best. Most visits I feel like I'm bothering an employee when I ask questions, and today's visit was flat out poor. Walked in, found what I needed, and the cashier was just blatantly in a IDGAF mood. No greeting, only words out of his mouth were" cash or card", and no thank you for my purchase. They should install self check outs so we can avoid being poorly treated.

The New Manger Rachel was such a delightful help. I had an issue with my whindwipers​, and on her…read moreday off, she pulled out her personal tools and got to it. Thank You.

Very polite and helpful staff, no issues at all, good experience, I'll definitely be back and would…read morerecommend to friends.

My feelings about this location is a bit mixed. My first…read moretime I wasn't as much of a fan. I had some expired birthday discount coupons that the store (customer service told me) can override that the ladies there told me they could not do. So I went to the AA and the canton locations and got it taken care of by both locations. But my last visit went better. There was an older gentleman and a younger woman who I kicked off with immediately. They took care of me and my coupon snaffu that visit right away and easily. It's a good average like location from the little I've been there and used it. If I need something major or harder to find so far I believe the canton location is better. So far. But my last visit left me feeling better about this location.

Have only been to this location once a few years ago, and it was a mess, disorganized and the…read morepeople who worked there had that "why are you bothering me" attitude. Rude and unhelpful are understatements about how I was treated. Wa told I should own an "American car" when I inquired about a certain part. Needed a specific part yesterday for a brake job I was doing in another car, Toyota/Scion to be specific, and this was the only place in the area that had what I needed. It was like walking in to a different store. Super well organized, all products were easy to find, and the me store manager was very friendly and helpful, and she made the experience to notch. I will continue to give them my business moving forward if this is the new normal. Prices were fair and selection was great.

They won't return an item if the package has been opened. We…read morepurchased the wrong headlight and didn't realize it until we took it out of the package. Tried to return it, even with a receipt and they said we're stuck with it.

Amazing service. These guy's went out of their way to make sure I got the right wipers and helped…read moreinstall it.

Great selection and one of the few places in the area that carries AMSOIL, however the staff has…read morebeen rude multiple times I went in. I have been made fun of for putting AMSOIL in an economy when I've asked for a filter. I also once yelled at to go to the back counter when I politely asked a staff member where to take recycled oil as it was my first time recycling oil there. Was then spoken to rudely by a cashier another time when I came to get oil and they asked if I needed a filter and I told them I already bought one online. They insisted I should buy the filter there next time (although I avoided this because of the earlier encounter). Overall great selection and nice store, but not the nicest people.

I have been using Mullins for auto parts and repair services for about 20 years now. They have…read morealways been honest, courteous and professional. They have definitely gotten more busy over the years, but their friendly quality service has never wavered.

Disgusted wouldn't even come close to how I felt taking my car to this establishment…read more When I first booked an appointment, I was informed that the service would cost roughly 200, which I was fine with. On 7/10, I call and check to see when would I likely receive my car back from service and I was informed by Mark, one of the service workers, that I didn't in fact have an appointment. I then proceed to talk to Will, the service manager, and he then tells me I actually had an appointment scheduled for Tuesday. I then request a confirmation of an appointment and they apparently don't have a way of confirming appointments? I get called on Tuesday and was informed that the 200 dollar fee was now close to 600. I was not informed about that when I initially scheduled the appointment, and was baffled that at no point in time was I informed of the complete cost of the service. I spoke with my friend Will again and his only solution was to take the new part out and put the old, failed part in. The final straw came when I went to go pick up my car. I had requested that after the servicing, to have my car locked with the key inside. I get there and, as pictured, my key was clearly visible, and the doors were NOT locked. Needless to say, I won't be returning to this "Fine" establishment.

Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.

Installing my own fix because the store would be closing in 20min. Sometimes it's going the extra…read moremile that earns the great review ..........

They were very fast, informative, and friendly. I don't like dealing with anything vehicle related…read moreso making it painless was refreshing. Visited on April 10, 2026- I wish I caught his name, but the person working at the counter was especially friendly and helpful.

Great organization! Provided with a firm quotation and scheduled appointment date and time…read more Installed hitch and wiring within one hour time.

Instahitch Brighton stepped up and helped me get a gooseneck hitch installed fast in my Ford…read moreSuperduty. Communication and professionalism was excellent. We haul large horses and horse trailers and were in jeopardy of missing a horse show. Catastrophe averted thanks to Instahitch Brighton.