Awesome store John helped me find the light that I needed and installed it for me. They also have…read morea military discount I will no go any place else thank you. God bless

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Don't understand why this place was listed to help me find a mechanic to do my brakes. I did call…read morethem and talk to them and they were anxious to help me find the parts for my brakes, but we're unable to do the work.

Excellent customer service, this staff will go the extra mile to get you the right part, it may…read moretake a day or two on some things but they'll get it for ya and it will be the correct. Helpful and knowledge staff by with a an additional location in Richland. Nine to Nine has been in Pasco for a many years, give them your business, you'll be glad you did. SUPPORT LOCAL BUSINESS, thank you Nine To Nine I appreciate you.

Not sure how to review this my car was stolen in October and I got a call on Saturday telling me…read morethat it was finally recovered and that this is where my car was towed to but I can't get anyone to answer the phone so I can find out how to get it back.. please call me so we can hopefully get the car thank you it's a blue 2013 hyuandi accent

My car left me stranded 20+ miles outside of Hermiston on a major interstate at almost 10 pm on a…read moredark night. I was tired and hungry and almost in tears out of frustration. I called Bert's and they were beyond greatness!! Super friendly and reassuring from the initial call, all the way until they dropped my car off. I'm so grateful for their quick, professional, and compassionate service. I'd recommend Bert's over and over. Thank you!!

Sold me a defective heater core that we have had to spend almost $400 to now replace a second time…read more Poor, poor, poor quality control.

I have been in the store 3 times. It is large, well stocked, and very clean! What stands out the…read moremost is normally what I take time to write about on any of my Yelp reviews, the employees! I really really appreciate the fact that they greet you before you have to greet them and they're always so helpful! Everybody I've talked to you and had to ask questions has had a lot of knowledge of the things I needed to know and that's been great. I let my kids go in and get simple things while I wait out front. It helps build confidence and get experience in this sort of thing. I especially appreciate how they help and treat my kids while they are in there! We went to another auto place on this road and they were ignored for 15 minutes. We came here and it was the exact opposite experience! They seem to be engaging and my kids all say that everybody is really really nice. Today Brad and Urcy helped them. Urcy helped them last time as well. The kids felt like they wet helpful, nice and took them right to the products. My kids said, 'they must like kids there!' :-D I drive out of my way to come here and will continue to!

I had the front passenger low beam out. These mind people were willing to install both my…read moreheadlights the drivers side and the passenger side because you have to replace both otherwise they don't match or the other one goes out! These are good people! Walmart sucks I went there some young kid working there is just sitting on his ass! Didn't want to help me no literally he was sitting on the floor working. Thanks O'Reilly so much!

Long car trip through small towns where speeding equals an expensive ticket is a great reason to…read moreuse cruise control. I can't begin to explain my frustration when our cruise control would stop and then work again without reason. After a realizing most stores closed early we were overjoyed to find O'Reilly's open until 8pm. We thought a fuse might be dislodged or burned out. The guy behind the counter graciously found our two fuse boxes and after looking them over, pronounced the fuses fine. I thought perhaps buying a kit just in case might be in order. He reassured us the fuses were not an issue, that it wouldn't be worth our money, and wished us luck. I so appreciated that he took the time to look, was gracious about our lack of knowledge, and didn't suggest we buy something just because.

Not from the area, but our vehicle's blinker light went out and we needed to replace it before our…read moredrive back home. Ran in with the old lightbulb and the gentleman knew exactly the bulb we needed. In and out in less than 5-minutes. Great service!