This place lost a $1000 piece of equipment of mine and was trying to sort things out with me to…read moremake it up to me. Claiming I left it there for 5 months when I was told from the salesman I could leave it there for as long as I want. I called back 3 months later not 5 and they said it was thrown out. Not only until I left a poor review on their service centre did one of their main guys named Reg call me saying he wanted to make it up to me and asked me what he could do for me. I got back to him saying if he could get me a used Thule cargo box on kijiji that I would feel like that would make up for all the lack of communication and for their mistake. On the phone Reg said he "stands behind his work and believes in what he does" but ever since that last phone call all he has done is blatantly ignore my text messages. I feel extremely disrespected by Reg and feel like he doesn't care about me at all, this is by far the worst customer service I have ever experienced. He has waited until today to respond to my review on their service centre trying to cover his ass and wipe everything under the rug. Great job Reg! I'm glad you stand behind your work by ignoring people till they leave you alone.

I've purchased my last 3 vehicles at Gorruds and had a great experience with sales; watch out for…read morethe finance dept who tried to exhaustively sell different upgrades / insurances etc.. and purposely wasted my time (took hours). Auto service team is fantastic: quick to respond and pleasant. Collect those Auto Reward Points!

I absolutely will be going to Bristol car rentals from now on, i didnt even rent a car from them…read moreand yet i am going to stand by them. I know how it sounds but i had a great experience with them. I had to bring my car into the dealership as an emergency, i managed to get a ride home but i was otherwise stranded and i normally commute an hour for work. About an hour from the dealership closing, i hadnt heard about my vehicle so i called inquiring about it. I was told that they couldnt get to my vehicle at all and maybe not even the next day. I asked about a loaner car and got denied but the dealership offered a discount with both Enterprise and Bristol car rental. I had never heard of Bristol before so admittedly i wrote them off. Not only did Enterprise reject the discount offer but they pressured me into making a decision about receiving a 'small car' for $99 a day. After the way i was spoken to, i hung up and called Bristol. I found them to be very friendly, they honoured the discount and said they could match the vehicle that i had the dealership working on. They offer both drop off and courier services but since i called only an hour from closing, they could not offer the service due to there only being one employee. I ended up uber-ing it to them and it was such an easy and fast process to rent a vehicle for just $45 a day. Victor was the one to handle everything, he walked me through every step and walked me to the vehicle outside. Right as the keys were put into my hand, the dealership called to say my vehicle was done and to pick it up before they closed in 20 minutes, they also could not offer me a shuttle and i really didnt want to spend more money on another uber. I was very frustrated and wasnt sure what to do or how to walk on the side of a very large road in order to get there. Victor immediately allowed me to 'return' the rented vehicle that i had for approximately 0.0005 seconds and very kindly offered to drive me to the dealership himself to pick up my car. After such a stressful and long day, this is the kindness that just warms your heart. Victor helped me without asking for anything in return and he didnt even make any money off of me, i didnt even get to use his services. He absolutely wasnt obligated to help me and yet he was so kind as to immediately refund me even though i had already paid and signed with him and then he went an extra step and helped me get to the dealership before they closed. So i will absolutely turn to Bristol every time i or a friend needs a rental and i WILL be asking for Victor again!

what a great rental experience I didn't want a rental car for a month but when I got one, I was…read morereally happy I got it from this company. The team, is so kind. I would happily Rent from them again.

Really unpleasant, rude, arrogant staff. Service and parts staff always hiding, the reception…read morepretends to not see you, busy with the cellphone. Short and inconvenient hours. Stay clear of this place if you have a choice

When looking for a used CRV last year, I took one that I was interested in buying to this garage…read morefor a full pre-purchase inspection. Best $150 I have ever spent. Less than two hours after having the vehicle dropped off, the garage called me with a detailed list of significant issues that they had identified. As a result, I walked away from that purchase. They will get my service business in the future for the CRV that I did eventually purchase.

The sales team will do anything to get your signature even if its blatant lies. Then they treat you…read morelike a worthless nobody upon delivery even if you just dropped over 75k on a new vehicle. They will also keep your purchased vehicle's info in their website's used vehicle inventory for months after to promote as a loss leader to lure unsuspecting prospective buyers. The service department does try but also cannot be trusted to get the job done right even after the third time! Steer clear and head to a dealership that actually cares.

My name is P. Richard from Hamilton. I recently purchased a 2019 Dodge Ram fom Milton Chrysler. My…read moresales person was Rhonda Payne who is a Liar and a thief. Then I met the Sales Manager Alex Cochrane which is a bigger Liar and a bigger thief. I traded my 2021 Jeep Cherokee which they did not know had snow tires they gave me 47500.00 trade in and they told me I had to leave the snow tires with the Jeep as he says it is the Law which was Bullshit. I purchased the snow tires on a 90 day no interest no payment then when I traded the Jeep I was told the tires had to be paid off before the trade which they were going to pay for then I found out they added the 1838.00 to the contract. I wanted my snow tires back because I paid for them not Milton Chrysler and they would not give me my tires back. Part 1 of 7

Felt like I was being scammed. I had a gut feeling something was off, so I took my car to my…read moretrusted mechanic instead. While the Midas assessment was mostly accurate, they tried to upsell me on things I didn't need...like a full brake replacement and an oil change, even though I had just changed my oil 2,000 km ago and replaced my brakes last year. Midas quoted me $1,500, while my mechanic did the necessary work for $600 and gave me free wipers. Safe to say, I won't be going back...and I definitely won't recommend the Milton location (or any Midas, really). Instead of taking the time to properly clean and service the brakes, they jumped straight to a full replacement.

Great appointment this morning. Fast reliable knowledgeable staff. Replaced muffler under…read morewarranty. Will go back again. Owner very friendly. Waheed

I had recently been looking to purchase a used car to replace my current car because I had wanted…read moreto pass it along to my brother. I've been doing my shopping around, looking at different makes and models, prices, trims, benefits and it eventually came down that my decision was going to be for another Mazda 6. I had been driving a Mazda 6 for a good 7 years and although the car is still decent it's getting to that age that it doesn't have much value left but I kept good care of it and I thought it would be a good fit for my brother to take a car and not have to worry about the history of it. The search for a 2014 Mazda 6 with the GS (Touring) trim proved rather hard to come by. I mean this model earned Popular Mechanic's car of the year in 2014 for its class (sedan) beating out the Accord and Camry. One of features that sold me was the fuel economy on the SkyActiv engines that start from 2014 on. Looking for the pricing and availability of this car had me doing some tracking and searching around still even though I knew pretty much exactly what I was looking for. While I had shopped around, test driven and gone to see this car in person I was most happy with the one for sale at LooLoo's. The pricing was competitive and the condition of the vehicle was very good not to mention the extras the previous owner had added to this model made sense. Besides having the car I was interested in the person I was dealing with, Nathan, was very friendly, knowledgeable and a straight shooter. The last thing you want to have to do when shopping for a used car is having to deal with unknowledgeable and unfriendly service. Nathan was professional, easy to talk to and he knew his stuff. He was willing to work with me to get this deal. The car needed a couple things and Nathan took care of everything including every feature and thing included with the car worked from the battery, brakes, stereo, to the battery in the key fob. My experience with LooLoo was very positive and I would recommend them to anybody looking to purchase a used car from helpful and knowledgeable staff with competitive pricing.

Greetings: As a…read morefirst time client at looloo auto shop; it was recommended from my friends; I was greeted with a nice welcome from Yaser and the rest of the employees with a positive attitude. Yaser has helped me and my daughter to find perfect car for her. He gave us many options and made the process much easier for me, also yaser finishing all the paperwork that was needed. I did not have to do anything but go in and give my consent at the end. I was very impressed and happy by the service they have provided, as I have purchased in past high end cars before from other dealers and did not receive the same treatment; I have gotten from this shop. I really think you have superpower to make purchasing a car that easy with your company. I appreciate all your help and would definitely recommend you to all of my family and friends in the future. Keep up the hard work. Regards,