Might as well just buy a Toyota from Rahal and have it serviced here…read more The people are friendly, there's good coffee, there's a comfy waiting area, prices are competitive with other service providers, y'all get a free wash, and you can poke around checking out new Toyotas. I keep thinking about retirement and coming here to work ...

Great service , great people! Very friendly and helpful! Thank you so much oh my goodness I need…read more85 to post lol

This guy was a gem. Great work. Great price. Great service. Others wanted to charge me 3k. He…read morecharged less than $500. The runs like it's new

Heard that they work on Mercedes so we made an appointment and took our car…read more 1 month goes by with no update, so we go back to check on it. Owner forgot which car was ours and then lies that the battery won't recharge. After talking he agrees to take another look. 2 additional months go by and the car is still parked in the same spot, untouched. We go back again and he lies again that the car won't start (why doesn't the mechanic know how to start a car???). And he won't work on it now because he's retired, which would have been nice to know prior to acting like we're brainless. We used a portable battery charger, started the car, and left. 0/5 would not take a bicycle there.

Hess Garage had gotten my car in the second I was having issues and repaired the problem within two…read morehours. Very pleased.

We came across HESS Garage several years ago and have had only numerous positive experiences with…read morethem.Their family owned and take pride in their work and treat their customers like family. Our hearts are broken over the tremendous loss of Elvin. Calvin stepped up to the plate and hasn't missed a beat. A few examples of their exemplary services - Our daughters car broke down leaking fluid all over the Carlisle Pike and Calvin came in clutch with the rollback and towed her car immediately to their shop. What we were expecting to hear was that the transmission was done, but after careful review it was actually a connecting piece that rusted out. Within 2 business days her car was fixed and back on the road. Our other daughters car kept throwing the service engine soon light. Calvin completed his research and quickly determined the root cause. The fix was completed the next business day and the car runs beautifully. I have have had numerous positive experiences with this family and wish only the best for them as they enter a new chapter in their lives. May God bless them in many ways as they have blessed and taken care of their customer family so well over the years. You will be missed tremendously!

The whole team did a good job with my transit van . Very knowledgeable staff and mechanics.read more

I brought my car in late May to get my rear driver's side tire replaced. During the visit, staff…read moreinsisted I also needed a brake replacement in order to pass inspection, which I had done there as well. When I later took my car to the dealership for a routine inspection, it failed -- because the tire Mavis installed was a street tire, while all three of my other tires were off-road tires. Mismatched tire types across an AWD vehicle is a serious issue, and I was specifically told at Mavis that it would not cause any damage to my AWD system. That assurance turned out to be false: the mismatch caused the drivetrain to bind, and my rear differential gears ground down from the offset, resulting in real mechanical damage. I ended up having to replace all four tires and now have to deal with repairing the differential damage -- an expense and inconvenience that should never have happened if the correct tire had been installed the first time, or if I'd been given accurate information about the risk.

I have used them for years Fast friendly great prices They…read moreoffer many services and have always treated me fairly

On my way to work this morning my car started driving strange. From previous times, I knew there…read morewas something in my tire. I stopped as they were opening to ask for assistance. Tom took my car back, and fixed my tire very quickly. I was in and out in less than 10 minutes. Thank you for being so efficient, and having me safely back on the road for work.

The owner is VERY arrogant, condescending and hard to deal with. The employees are pleasant and…read morethe work is satisfactory but won't refer them to anyone.

I became a customer of their Paxton Street Location. From the first time I walked in their doors,…read morethey were Friendly, Professional, and Extremely Knowledgeable. I must admit I was nervous at first, being a girl not knowing everything about machining. They never once made me feel uncomfortable. I had them fabricate a stand for me, it was exactly what I wanted and more! Ask for Brent....... He's awesome!

I moved here from out of state and my spouse was deployed. I know nothing about cars, check engine…read morelight came on and I had no idea where to go. With the ease of H&H's appointment scheduler, I had an appointment within 48 hrs at my convenience. Check in was ridiculously simple. Diagnosed a few oil leaks easily. I waited for about 3-4 hrs for the repairs & cleaning to be done. They found a second, small issue and never pressured me into extra work. They gave me an estimate and even told me if my spouse was good at auto work, it would be a relatively simple fix for him. What blew me away was how honest, helpful and super funny the staff were. They made me feel completely at ease and supported. They didn't make me feel like a stupid woman at all, but a valued customer. I highly recommend this business if you're in the area. It's like finding a good dentist that makes a painful procedure easy.

We couldn't have asked for a better buying experience! Joel was our sales rep and from the…read morebeginning of my first conversation with him over the phone, three states away, until we drove off the lot with our new Suburban, he was absolutely wonderful. Joel ensured the vehicle we were interested in was available and to our liking before we set off on the road trip from Virginia to Pennsylvania. Once we arrived, Joel welcomed us and showed the vehicle. It was perfect! Joel made sure the rest of the process went smoothly, which it did. He took the time to explain all the features of the vehicle and even helped setup the OnStar system. The entire team was an absolute pleasure to work with. Will definitely be coming back for our next vehicle. The team at H&H Chevrolet really treat you like family. Thank you Joel for a wonderful buying experience!