I've been highly satisfied with my experiences here. The staff is very helpful, and doesn't make…read moreyou feel foolish when you ask basic questions.

I had some questions about the Scatt Blast accessories I was looking to purchase and have sent 3…read moremessages through TP Tools website via contact us and have never received a reply! If you can't take the time to answer questions, then how can you expect customers to buy your products? I contacted a couple other companies regarding their equipment and received a response immediately.

I've done business with this company on multiple occasions, and they have never let me down in…read moreterms of customer service or quality of the products. Back in 2017, I purchased one of their 960-DLX blast cabinets, including an upgrade to their commercial 180-DC dust collector, and a number of other smaller accessories. This was quite an investment, thousands of dollars, but the ordering process could not have been smoother. Despite having the blast cabinet arrived damaged (due entirely to the negligence of the freight company, 'Roadrunner Transportation', who drove a forklift into the crate), TP Tools went above and beyond to make it right. Not only did they arrange for a speedy replacement, but they also ensured that said replacement was not shipped with the same company (they work with several freight lines). The second cabinet arrived quickly and was flawless (see pics) and since then we have been absolutely thrilled with the unit. The blast cabinet functions flawlessly, especially when paired with the upgraded dust collector I mentioned. It does exactly what it claims to do, and works many times better than the bargain basement equipment we had been using before. Fit and finish on every inch of these things is top notch, with the level of build quality that puts cheap Chinese imports to shame. Once you've owned and operated one, you immediately come to understand the distinction, and that Made in USA is worth the premium over the import garbage that everyone else is peddling. Last but not least, I specifically want to call out my appreciation for Jim at TP Tools, who has been an absolute pleasure to deal with and is a true asset to the company. I am first to admit that I am not always an easy customer to deal with, especially when a very expensive product arrives damaged, but Jim always maintained an even keel and a solution focused attitude in every interaction I had with him. His level of professionalism, and ability to resolve the situation so deftly, is the reason I continue to do business with TP tools and why I just made another big purchase in the last few days. I will happily use this company in the future and highly recommend not just their fantastic products but also their outstanding customer service.

I was so worried that my 2008 Honda Odyssey would need a new transmission…read more I took my van there and it was swiftly repaired. No transmission replaced , $$$ saved. The mechanic was so nice to drop me off and pick me up. I was able to test drive with mechanic. I would recommend this place and go back for future repairs.

My car broke down in a unfamiliar area. I got my car towed to his shop since it was the closest. He…read morereplaced my alternator and other issues that were causing my car not to run. Same day repair which is rare! I waited in the lobby. He speaks very little English but understands you. Affordable pricing. Highly recommend. 10/10. I can go to work tomorrow instead of next week or later thanks to him.

My one stop shop for gas and food on the go. Tasty burgers and breakfast sandwiches. Cannot leave…read morewithout my M&M peanuts. Creative and healthy selections. Something for everybody.

I went to Eastwood Company Parma for car care products and this review is of the service I received…read moreand the car care products. You should know that I am just getting into car care products and know very little. ECP obviously didn't focus on car care products so their selection is not extensive or intensive. That said, I found everything that I needed to specifically care for my care. I only needed products for leather, interior protector, and wash because I had all the other products. I found Groit and Chemical Brothers products here that met my needs. I also found application pads and microfiber towels for cleaning. I noticed that they have all the other products I bought at another place for car care. I noticed that they had a power tool for buffing. Chemical Brothers sells a whole lot of products and ECP doesn't sell them all. It's best to call ahead to see if they have a product you are looking for. For instance, they had the VRP in a kit but not by itself but they did sell a another protectant. They had the Chemical Brothers leather protectant but not their leather wash and conditioner. But they sell Groit's 3-1 leather. Walking around the shop floor I thought the displays seemed informative and helpful to the buyer. The service was excellent and went above and beyond. One person who helped me said she uses all the products on her vehicle because she doesn't like to sell a product she hasn't used. She even offered to go outside to look at my car's interior so we could pick the right product for it. She was knowledgeable of the products of course and could give her experienced opinion. Heartily recommended ECP

This place has just about anything a true mechanic could possibly want. They have all your standard…read moretools, but they also have the kind of tools needed to make a new sheet metal fender - FROM SCRATCH! That's impressive because they have such metal forming tools in stock so you can play with them before you invest. They have MIG & TIG welders, painting tools, powder coating tools, auto body tools, and much, much more. Don't know how to weld? That's okay, Eastwood's gotcha covered. They have a shop where you can practice and a YouTube channel with instructional videos! I don't always work on cars, but when I do, I prefer Eastwood tools. Get ya some of that!

Wonderful buying and service experience for my BMW. Jacob in sales as well as John the owner…read moreprovided me with outstanding customer service. I could not of asked for more. If your in the market for an exotic car or service reach out to Larchmere Imports. Tony Quarles

I made an appointment for today and drove all the way out there, just to be told there's no…read moreappointment. They said their online scheduling isn't very reliable. Then either fix it or take it down! I tried to reschedule on-site, despite my annoyance, and asked for an estimate on the services I needed. They said they provide estimates only on the day of service, once the car is on-site. WHAT? I can tell you what my car is, and exactly what I need, but you can't provide an estimate in advance? Ridiculous. I wasted an hour of my time and a gallon of gas on this wild goose chase. Save yourself the time and frustration and go somewhere else.

Got my tire patched here on a really last minute basis- they squeezed me in right before the…read moreholiday and had it done within 12 hours. I will say i felt like a bother. As a single woman who live alone with one car i was panicked being without and they said it would be done that day (which it was) but by 5 pm i heard nothing when i called to reach out with questions i was give an attitude which made me feel a bit uncomfortable. They said they were behind and would let me know. It was done right before they closed for the night and was a good value ($40) for a tire patch but again couldn't shake the rude customer service i received. Giving 3 stars based on fitting me in and the price. Would be back just in hopes that the service i received was due to holiday stress and nothing against me!

This was the most deceptive and scam-like experience I have ever had with an auto repair shop…read more Here is what happened: I needed a brake job on my rear brakes, including brake pads, rotors, and a caliper. I called on Saturday to get a price estimate and clearly mentioned the exact trim of my car. I was quoted a price between $750-$850. In hindsight, this price appears to have simply been a hook to get the business. After I had my car towed to the shop and dropped the keys in the drop box, I was contacted the next day and told that the original quote had been given by a "sub." Suddenly, the price for the exact same job jumped to $1,350. I do not mind paying a fair price for quality work, but I do mind deceptive business practices. I was told the person who gave the original quote would be fired, which honestly sounded like another excuse rather than a real explanation. At this point, I was already exhausted dealing with the situation and did not have the energy to arrange another tow and move the car to a different shop. Based on my experience, I would avoid this shop unless you are comfortable dealing with misleading estimates, significantly inflated prices, and an extremely condescending shop owner.