Working with Pearl Road was a completely different experience than what I had had with other parts…read moresuppliers. They were helpful, friendly and accommodating in ways that no one else came close to. It was a difficult part to find and I needed it overnight. They had it, got it and shipped it overnight. Their knowledge and customer service was the best. They are half way across the country, but they are at the top of my list of bookmarks. Thank you, Debbie.

Tim and Casey at Finish Line are actual saints. I changed my mind approximately 27 times (give or…read moretake), and they never once lost their cool. They explained every option, made sure I got exactly what I wanted, and my car left looking sleek, shady, and ready for VIP parking. Big thanks to them for surviving my decision-making process -- and for not blocking my number in the process. My car looks amazing, and they didn't even roll their eyes (at least not while I was looking). That's 5-star customer service right there.

Excellent service. Listen carefully to your problem or if purchasing a product explain in detail…read morethe item & prices are good!! Will definitely return for any future service/purchases. Friendly, knowledgeable and helpful staff. 5 STARS for certain!

Customer service. Lifetime warranty part had no guarantee because it's a wearable item. Never heard…read moreof such a thing doesn't make any sense. Had a lifetime warranty.

I had a fantastic experience at this store yesterday. I stopped in to get a "service engine soon"…read morediagnostic and the guy who helped me offered to help right away and was incredibly friendly and helpful. He made sure to explain everything to me in detail, asked me questions, and was overall very pleasant. He said he had worked as a GM mechanic for 30 years and knew the ins and outs of my car and gave me helpful advice and tips and even asked who my mechanic was, whom he said he has done business with. He took care of my problem and advised me on how to fix other issues and what was most important. Will definitely be returning for anything car related I might need in the future. Thank you!

Good service. Offered a replacement item when ad item on sale not in stock. Then offered to install…read moremy replacement wiper blades. Very friendly and knowledgeable.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I went to Eastwood Company Parma for car care products and this review is of the service I received…read moreand the car care products. You should know that I am just getting into car care products and know very little. ECP obviously didn't focus on car care products so their selection is not extensive or intensive. That said, I found everything that I needed to specifically care for my care. I only needed products for leather, interior protector, and wash because I had all the other products. I found Groit and Chemical Brothers products here that met my needs. I also found application pads and microfiber towels for cleaning. I noticed that they have all the other products I bought at another place for car care. I noticed that they had a power tool for buffing. Chemical Brothers sells a whole lot of products and ECP doesn't sell them all. It's best to call ahead to see if they have a product you are looking for. For instance, they had the VRP in a kit but not by itself but they did sell a another protectant. They had the Chemical Brothers leather protectant but not their leather wash and conditioner. But they sell Groit's 3-1 leather. Walking around the shop floor I thought the displays seemed informative and helpful to the buyer. The service was excellent and went above and beyond. One person who helped me said she uses all the products on her vehicle because she doesn't like to sell a product she hasn't used. She even offered to go outside to look at my car's interior so we could pick the right product for it. She was knowledgeable of the products of course and could give her experienced opinion. Heartily recommended ECP

This place has just about anything a true mechanic could possibly want. They have all your standard…read moretools, but they also have the kind of tools needed to make a new sheet metal fender - FROM SCRATCH! That's impressive because they have such metal forming tools in stock so you can play with them before you invest. They have MIG & TIG welders, painting tools, powder coating tools, auto body tools, and much, much more. Don't know how to weld? That's okay, Eastwood's gotcha covered. They have a shop where you can practice and a YouTube channel with instructional videos! I don't always work on cars, but when I do, I prefer Eastwood tools. Get ya some of that!

I needed a new wiper blade on New Years Day. AutoZone was open, their website showed they have what…read moreI want, and Gary helped me with my purchase. He installed the new blade for me. I am super happy! I went to the Broadview Road location in BroadvIew Heights.

My Kia Forte needed a new running light replaced. Stopped here to purchase a new one. The clerk was…read morevery helpful finding the correct replacement. I asked if he could help me replace the bulb while I was there. He said no as the car would have to go on a lift. A few days later I took my car to a shop to get the bulb replaced. Found out Autozone sold me the wrong bulb.