There no other place I'd take my car. Great customer service, very fair and reasonable pricing, and…read morefast efficient service! Thanks again!!!!

AAA+! Ed and Adam are awesome! I've brought my older vehicle here several times for maintenance and…read more"emergency" fixes. These guys are true professionals. They were recommended to me by a friend and coworker and I'm so grateful. They are super fair priced, stand behind their product and service, and really care about their customers. They explain everything (give options) and never try to "add on" services. I couldn't be happier with them. They get me in fast and have great communication. They give me a quote and stand by it. Super friendly and trustworthy...I'm from a small town and am so grateful I was able to find the kind of personal service I get back at home, here in Omaha.

"Tank is full." No solutions offered for their failure to provide an advertised service.read more

Can't even mix paint on weekends. Absolutely useless, only one employee can do this and he only…read moreworks Tuesday through Friday. Train your people.

I needed new windshield wipers for my RAV4 today Jennifer…read moreassisted me she was awesome and answered all my questions

Came in for wipers. Asked for assistance and the salesman was able to help me, promptly. He even…read morecame out , in rains, and replaced wipers for me.

I don't come in here too often anymore but I visited this NAPA Auto Parts with my dad recently so…read morehe could pick up a couple air filters for his vehicles. We walked in, waited in line, and my dad told the employee the year, make, and model of the vehicles and what he needed and the employee quickly looked them up in the computer and got the air filters for him pretty quickly. The transaction was quick and easy and the employee was knowledgeable.

This is my go-to auto parts store. Every time, and I do mean every time I have visited, I have…read morereceived the best customer service. Thank you!

Extremely RUDE parts department. I called 800-456-9683 and pressed #5 (Thursday 12:38pm 9/25) It…read moreliterally sounded like I woke the guy up. He then rattled off the info super quick and I couldn't hear him...when I asked him to repeated it (I could hear he was still there) He simply hung up on me. I called back and after 10+ rings he finally answered..knowing it was me, didn't say hello, just impatiently repeated the info (he clearly heard me say I needed clarification the first time.) I work with vendors and suppliers that work with this place (and work closely with one of the owners) and they actually recommended this place...and they will DEFINITELY hear about my experience. You never know who you are talking to when a customer calls...I imagine this will damage the business relationship they have with the owner who I work closely with. If customer service is this bad right out of the gate, you know this place is likely rotten in other areas. AVOID AT ALL COSTS! An extra 60 seconds and some kindness could have saved them from this review but tells you A LOT about a business.

Parts Guru at more than fair prices! Would definitely recommend before I go to big chain retailers.read more