Dan has consistently been the best mechanic for heating and cooling systems, AND very fair and…read morehonest in every way. Over the years I have brought many jobs to him. He has always given me good advice, and keeps me updated on every job, large or small. This time, he fixed the heater core in my old pickup, without replacing it, as many other shops would advise, saving me tons of money, really. He says: "There is no substitute for good service." and he is the perfect example. .

My family was in North Truro for the week when my engine coolant alert came on. It was close to…read morefive in the afternoon and every other call I made was met with a ringing phone or an out of service message. Dan was the only one who answered. He calmly told me that he'd be there doing work and he'd wait for me. He sold us the proper coolant at a very fair price (I'd added some myself at home a few weeks before) put it in himself and shared some helpful advice. Thank you so much, Dan!

I signed a contract with them over a year ago. The contract was for 2 visits approximately 6 months…read moreapart. Well I had one visit and am 7 months overdue. We have contacted them 5 times. This is crazy for a business. Can't wait for the new contract to arrive. Lol. Avoid this business like the plague.

Matt and his wife could not have been nicer. I was on vacation in a world of hurt had AAA and a…read moretire store unable to help. Called Matt by chance after googling best mechanic in Orleans I was desperate. He said stop by and he would try. Well Matt did what others could not or wouldn't. He was so happy to be of service turned around a situation two days in the making and not looking good. Matt saved the day. A real mechanic. So happy I found my way to Leonard Automotive. Thank you

No one better. Matt has been my mechanic for years and going forward! Always fair, great repairs,…read moreand he never upsells or does more than needs to be done. Highest recommendation.

I rarely do this, but I am so impressed by the service provided by the team at AutoZone in Orleans,…read moreespecially Bob. He was really incredibly helpful in helping me get the correct parts and fluids for my old Mercedes. THANK YOU BOB and Team Autozone! Keep it up!

What a bunch of useless employees. Six people standing around, no one can help you. Describe…read moreexactly what you need, including bringing one with you and they still can't find it. You find it on your own and then they walk away and can't answer any questions. If you don't do self service, don't go here because they won't help you.

If I could rate this place a ZERO I WOULD! Now Jiffy Lube! Rudest workers on the planet! I went in…read morefor an oil change, quoted me over $100.00 ! then the said they didn't have my oil filter , so I bought one at Napa , went back, and they wouldn't change my oil. They said "policy" , then proceeded to turn their back on me and walk away and just ignored me! Zero CUSTOMER service. I will Never go there again!

if I could leave less stars I would total A-holes here rude this is my first written review for…read moreanything. but they were so rude If one person goes else where I feel I have done a good deed. regardless of the $117 oil change ,not giving me options ,excepting coupons or claiming he told me up front of the cost, telling me to clean out my ears and never saying please or thank you while barking for me to go right left forward or back while pulling in. then saying you can go while they normally want to direct you out they all around Suck the fat guy with the nose ring and bleached hair needs to work under the car not with people

My friend recently brought her car for repairs to Gill's. She doesn't have a cell phone or the…read moreinternet....so on her behalf I want to tell everyone reading this how pleased she is with the professional service and respect that was shown by everyone she met at this garage. The price was fair and honest. A big dealer who I will not mention from Hyannis....was trying to take advantage of her by saying her car was beyond repair. They told her to junk it. Gill's was able to find the parts no problem and very quickly too. Bottom line... a satisfied customer. (Thank-you)

Stopped in for gas, full service station, told attendant car required 93 octane. Got receipt and…read morewas told he made a mistake and ran the card incorrectly. According to the receipt and the pump the car was filled with regular unleaded not premium. Didn't question it, took it as a mistake. Thought about it later and decided it was no mistake. Called talked to the manager. He again repeats it was a mistake and went to the pump to see what was pumped. Comes back and says that it was premium that was pumped for 16.1 gallons. Problem is the car still had a quarter of a tank and there was no way the car would take that amount of gas. Word to the wise, get out of your car and watch what's being put into your car.

Getting a flat tire some 200 miles from home is a bit stressful. The staff was very friendly and…read morehelpful. There are no appointments - first come first serve - with that being said the service took about an hour and a half. The flat was fixed and the wheel rebalanced. Top job - much thanks,

Derek is rude, condescending, and totally unprofessional. Annoyed that I was dropping off car for…read morenext day service at 5pm closing time. Shut the lights off as we spoke, no recall of his phone call with my husband earlier in day (in business, we write stuff down!) , says he can't remember everyone he talks to, wants to "get home to my family". It was 5:02 ! Of the 53 reviews already written, 26 address Derek's extremely poor attitude and customer service skills for their 1 star rating. Owners, get rid of this person. He's damaging your business. Picking up my car next day, I told him how he is expressly mentioned in the poor reviews and he told me to " Have a nice day" 6 times to drown out my words. This white haired old lady told Derek to go f**k himself. Its been many,many years since I've said that to someone in a business setting and boy, did it feel good!!!! They lost business of a 4 car family. Wish I spent my $1100 elsewhere