Dan has consistently been the best mechanic for heating and cooling systems, AND very fair and…read morehonest in every way. Over the years I have brought many jobs to him. He has always given me good advice, and keeps me updated on every job, large or small. This time, he fixed the heater core in my old pickup, without replacing it, as many other shops would advise, saving me tons of money, really. He says: "There is no substitute for good service." and he is the perfect example. .

My family was in North Truro for the week when my engine coolant alert came on. It was close to…read morefive in the afternoon and every other call I made was met with a ringing phone or an out of service message. Dan was the only one who answered. He calmly told me that he'd be there doing work and he'd wait for me. He sold us the proper coolant at a very fair price (I'd added some myself at home a few weeks before) put it in himself and shared some helpful advice. Thank you so much, Dan!

Treat tourists like crap...I will never return or recommend this business to others. The store…read moreassociate was so rude and disrespectful.

least helpful people ever. I have gone in here a few times, and every time they act annoyed that…read moreI'm asking for help finding products for my vehicle or trailer.

I signed a contract with them over a year ago. The contract was for 2 visits approximately 6 months…read moreapart. Well I had one visit and am 7 months overdue. We have contacted them 5 times. This is crazy for a business. Can't wait for the new contract to arrive. Lol. Avoid this business like the plague.

Long term client. Awesome shop. Been going here for 40 years now. Decent people. Bill and Karl are…read morestraight forward.

I've been going to Bill's for several years and have always had great service on my cars and in…read moreperson. They don't give you what you don't need and don't charge a million dollars for an oil change. The mechanics are professional and the young lady that works there is very friendly. I will keep returning to have my car serviced.

Matt and his wife could not have been nicer. I was on vacation in a world of hurt had AAA and a…read moretire store unable to help. Called Matt by chance after googling best mechanic in Orleans I was desperate. He said stop by and he would try. Well Matt did what others could not or wouldn't. He was so happy to be of service turned around a situation two days in the making and not looking good. Matt saved the day. A real mechanic. So happy I found my way to Leonard Automotive. Thank you

No one better. Matt has been my mechanic for years and going forward! Always fair, great repairs,…read moreand he never upsells or does more than needs to be done. Highest recommendation.

My friend recently brought her car for repairs to Gill's. She doesn't have a cell phone or the…read moreinternet....so on her behalf I want to tell everyone reading this how pleased she is with the professional service and respect that was shown by everyone she met at this garage. The price was fair and honest. A big dealer who I will not mention from Hyannis....was trying to take advantage of her by saying her car was beyond repair. They told her to junk it. Gill's was able to find the parts no problem and very quickly too. Bottom line... a satisfied customer. (Thank-you)

Gill's is so busy they don't really need any more recommendations - I almost want to leave a bad…read morereview to make it easier to book an appt. But they are truly awesome - did a phenomenal job on the aging Jeep I brought in last week. On top of addressing my initial issues they also freely made recommendations for other service providers that cover specific areas that are not in their wheelhouse. They are the best but please don't tell anyone else!

Getting a flat tire some 200 miles from home is a bit stressful. The staff was very friendly and…read morehelpful. There are no appointments - first come first serve - with that being said the service took about an hour and a half. The flat was fixed and the wheel rebalanced. Top job - much thanks,

Derek is rude, condescending, and totally unprofessional. Annoyed that I was dropping off car for…read morenext day service at 5pm closing time. Shut the lights off as we spoke, no recall of his phone call with my husband earlier in day (in business, we write stuff down!) , says he can't remember everyone he talks to, wants to "get home to my family". It was 5:02 ! Of the 53 reviews already written, 26 address Derek's extremely poor attitude and customer service skills for their 1 star rating. Owners, get rid of this person. He's damaging your business. Picking up my car next day, I told him how he is expressly mentioned in the poor reviews and he told me to " Have a nice day" 6 times to drown out my words. This white haired old lady told Derek to go f**k himself. Its been many,many years since I've said that to someone in a business setting and boy, did it feel good!!!! They lost business of a 4 car family. Wish I spent my $1100 elsewhere

I have a regular mechanic here on the Cape but I got caught between trips out of town and oil…read morechanges and called around. Everyone in or near Orleans was booked for at least three weeks, so I just decided to go down to Midas in person on a Monday morning of the week that I'm home. Manager Dave said they were booked out til August but he said to bring my car in (2011 Honda CRV with low mileage) the next day (Tuesday) and they'd squeeze me in. I got a call from Scott (the other manager @ 10 AM saying the car was ready, the engine looked good, but that there was mold and dirt and evidence of small critters under the hood (we live out in the woods and are aware that this is true), and he offered a foam cleaning service of the AC and lines, also a deterrent to future animal visits. I thought that sounded great so I gave the OK. When I picked the car up that afternoon, the bill was higher than I'd expected, but when I looked up the product that they added back at home, it seemed in line with what they did, with a reasonable profit to them worked in. But now the fan sounded like a rumbling airplane! Never heard that sound before, so I got back over there before closing and Scott said to bring the car back on Friday, they'd flush/clean out the lines one more time. Well, that's exactly what they did today, no extra charge (nor should there have been), they found/cleaned out a few more small acorn shells (!) causing the rumble, noise now gone, and I'm ready for my business trip tomorrow (Saturday) in upstate New York. This is a five star review for them making good on their service of a few days ago and doing what they said they'd do in time for me to keep to my schedule. This sure beats going to the quick change places which in my experience are notorious for upselling "things they find" when only asked to change the oil. Good neighbors!

My daughter took her car in specifically for rear brakes. That was $685. She was unable to…read morecontact me, but when she picked up her car, there were three additional services tacked on. Clean and lubricate front (which she didn't ask for), clean and lubricate rear (which should be included with the $685 pad and rotor), and $150 for a brake fluid exchange. There is also a $50 coupon which they didn't make her aware of. She also said the advisor, was very rude and pushy. I believe they took advantage of a 21 year old girl and her 80 year old grandmother. I told her specifically to take the vehicle to Midas because I felt they would be fair. They were not fair.