I had a problem with a tire and they did this float test to see if there was a hole in it. I…read morepersonally felt like they went above and beyond. I feel terrible. I cannot remember the name of the guy who helped me, but he was so nice and informative. Put my spare tire in a bag in the trunk carried it there just felt the service was great.

The service was great, my only negative is you had to wait in line along time to be served. The…read morequality is great when purchasing tires. They give you a warranty which is wonderful.. the value of the tires are good..for the price overall I give them about a 9.5

My battery had died out and I needed to buy a new one quickly. Don B. the service parts manager…read morehelped me purchase the manufacturer recommended battery and installed it for me. What great customer service!! I am from out of town (Chicago area) without any tools and was nervous driving 6 hours back home with a suspect battery. While we were outside, he also offered to help a women who was in front of the store working on her car with the hood up. Great job Don B. for not hesitating to help your customers and Autozone is lucky to have an employee like you!

Christopher G. Is awesome and very friendly! Thanks for all the suggestions. Been coming to this…read moreauto zone for several years and they always have a great staff.

The owner or manager did everything he could to take care of us and make us happy!! Our salesmen…read morewas not very talkative and didn't seem like he'd been doin it very long, but he did get us an awesome deal!!

Received very good customer service from Devin Elbers. He showed me the car I wanted at a…read morereasonable price.

Great service getting muffler replaced. Definitely recommend. Got quote previously and no extra…read morecharges when work was done

Fast, Friendly, Frugal! AC charge $89.95 called at 9 am. Bay was open "C'mon down" in at 10:30 out…read moreat 11!

Took my truck in to have a 7-pin plug installed, took it in when they opened and had it back within…read more5 hours. Great service with a quick return and good prices, would recommend!

Buyer beware. Had a battery tested at the Columbus store in Bay City. Told me it was bad. Took…read morebattery to Auto Zone. Battery tested very good. I cleaned posts and clamps and back in action. Shame on Advanced Auto.

These people were good people. I don't usually write reviews but I was so stoked on the service I…read morewanted to say something. I needed a new rim for my car and they had to order it. Not only did they NOT charge me a finders fee they got it for me quick. It took a day and a half and then ten minutes to put it on. They were good and timely. Everyone from the front office to the mechanics were good people.

Service was polite, professional, and thorough. Without my even asking, one of the gentlemen…read morechecked (and inflated!) my tires, checked my belt, topped off my power steering and wiper fluid, and checked my radiator fluid. Before I drove off, they reminded me that if I just want my fluids or my air checked, I can drive in anytime; they offer those services for no charge. What I really liked was the fact that the two employees spoke to each other respectfully and professionally, confirming information and working as a team, not like a couple of poker buddies who happen to work together, yelling across the room. Like I said, professional. They also took the time to wish me a safe ride home since an ice storm was beginning.

Needed an oil change and was far from home and i only use the Pennzoil franchises, i loyally weird…read morelike that. Guys were good and quick, didn't pressure me to extras that i didn't need. Gave me what i wanted quickly and nicely and even had a $10 discount for new customers...lucky me

Jimmy was my sales guy and was super understanding and let me test drive what I needed to make my…read moredecision on my purchase. Brecken was super understanding about my situation and treated me very nice. Zach in finance also answered all my questions about leasing and explained to me any questions I had about my purchase!

I would not recommend this dealership under any circumstances. Even if this were my only option, I…read morewould choose to go elsewhere. I brought my vehicle in for routine service and was told my tires were wearing unevenly at only 30,000 miles. Instead of providing a clear explanation or identifying the root cause (such as alignment or missed rotations), I was simply told they chose not to rotate them without any real reasoning or solution. That kind of response is concerning. I rely on a dealership to properly maintain my vehicle and communicate issues transparently. This experience felt dismissive and unprofessional, and it raises questions about how thoroughly vehicles are being serviced. Overall, the service felt careless and, frankly, a bit shady. I expected a higher level of accountability and expertise. I will not be returning.