Really disappointing experience. I came in looking for something for my car, and the employee was…read morerude and unhelpful. At checkout, she even smirked and laughed, which felt disrespectful and uncomfortable. Definitely not the kind of customer service I'd expect. The Auto Parts in my hometown are wonderful and I was hoping they would feel the same.

They installed my wiper blades *and* tag lights for me! Very smooth experience. I order online with…read morethe pick up in store option, and the tool that tells me whether an item is compatible with my car has always been accurate for me

Excellent customer service. Very knowledgeable, kind, professional and helpful. Highly recommend…read moreJeff. Thank you!

I have had 3 bad experiences from a manager named Wesley at the store on Walton. He has been rude…read moreevery time I'm there. An employee accidentally dropped my gas treatment bottle and without knowing I put the bag in my passenger seat truck and it leaked everywhere. Emoloyees super kind and nice and Wesley acted as if it was my fault. I asked for help on a product and he had trouble searching it up and gets frustrated at me.

I highly recommend this location. Danny and the staff went above and beyond to help me with my new…read moretire purchase and alignment (Road Hugger GT) for my Hyundai. I sincerely appreciate their professionalism and commitment to excellence.

I don't usually write reviews outside of food and restaurants, but Howard and his team at this…read morelocation are top notch in customer service. I came in because my front driver tire pressure sensor went off twice in one day so I took it into this Discount Tire. Sure enough, they found that my wheel had a crack which was causing the tire to lose pressure quickly. Howard pointed out to me that it was about time for a new set of 4 tires anyways since the tread was low. Since my vehicle's stock wheel needed some calls around other sources to find, he did his due diligence in trying to find the exact model. Unfortunately there weren't any available, so he gave me some options and in the end I decided to replace the rims so that they would all match. He told me the set of 4 tires would be there in 3 days (it was Tuesday so it would be there by Friday), but I wanted to wait on the wheels to deliver which were expected the following Wednesday. Howard called me today (Monday) and let me know the wheels came in early, so I went in after work to have them installed. Total time was about 30 minutes to install. I appreciate Howard and his team's genuine care for customers and providing reliable service when in a bind. I'm very satisfied with how everything went and will be back if/when I have tire or wheel issues.

Needed daughter's car serviced before she left for college. They were booked up for several days…read morebut Brian Avra was able to squeeze me in. Amazing. Turned out I needed additional part and he got it ordered and installed the next day. I'm feeling good about her trip to WI. Thank you Honda and Brian Avra!

I worked with Justin who was knowledgeable and friendly. Having bad credit but a good history of…read morepaying off cars, I had hoped they could help me. Out of all the cars on the lot they had 1 car for me. One. I passed it up. It's pretty clear they are geared towards selling brand new vehicles and really don't have much interest in selling their used cars. As a single mom with a single income, I'm not interested in making payments on a $20,000 vehicle. Their website says they help with bad credit and no credit. WRONG. Well not unless you want to sell your soul every month on a car payment. I was really hoping they cared about all of their customers but they only care about those with stellar credit and who make good money. Not single moms like myself. I won't be going back. In fact, I found another dealership who went above and beyond for me and helped me find exactly what I was looking for.

I have a Mercedes Sprinter and after a few run ins with the local dealer I only take my sprinter…read morehere. They're honest, very knowledgeable about Sprinters (which isn't easy to find) and friendly. My only issue is that you have to schedule out for repairs and maintenance which can be a pain but it's because their work speaks for itself.

My 2006 Mercedes-Benz CLS500 broke down on the I-40 in Ozark, AR. This was midway through my trip…read morefrom Los Angeles to Boston. I had it towed 50 miles off my route to Shuler Autohaus solely because of the reviews I read about them. I was not disappointed. It was a tough day for them because 2 workers called-in and it was busy season. Nonetheless, they were sympathetic of my situation and accommodated me. They did a great job getting me back on the road in time to avoid a big storm. To Shuler Autohaus: It may have been just part of a day's work for you, but you made a real difference in my life and and my family. I arrived at my destination safely and in time for Christmas. God bless you all and I pray for your continued success!

So I've been doing business with Paco tires for over 20 years. If you're looking for tires for a…read moregreat deal you come here. He specializes in auto repairs as well such as brakes and other car issues you may have. I called him at 10am and asked if he had a specific tire in stock and got an appointment at 1pm. I got there a lil early and within 30 mins I had new tires and I was on my way. When you buy tires from here the balance and rotation are free. I always like to support small time business like Pacos Tires

Had a blowout just outside of town and got quoted unfairly on time and price 15 minutes down the…read moreroad from these guys. SO blessed to have felt the need to pass the other shops between Firestone and Pacos. They were quick to find something that would work for my car and I was in and out. Friendly, great service. Highly recommend them for your auto repair needs!

Long-time Toyota owner. Moved to town and took truck into dealership for routine maintenance…read more Service guy came out and started to tell me what I needed for 90k check up. I asked if he'd looked at my service history from the last dealership. He left and came back. Didn't have time for the 90k today, I said, and he looked me in the eye and said, "Based on how well you've serviced your vehicle in your records, you are ok until 120k." He could have indifferently put an appointment on the books for the 90k work. Instead, he treated me like a valued customer, and instantly earned my loyalty to this dealership. Good job Toyota.

If I could rate 0, I would. I scheduled an appointment for 3:00 pm. I got here around 2:45. I left…read moremy car like I'd usually do. I come outside to get my blanket around 3:25, my car & the car behind mine engine is running with my air on & windows down. I come out again around 3:45 to check on my car's status. My car has yet to be worked on and my engine was still running. I was told that they were a little backed up. I took my car & left.

They were great! Very fast and great customer service, they made sure to explain other options and…read morekeep me very informed. Absolutely coming back for all car issues I was super impressed!

EXCELLENT EXPERIENCE!!! Amazing customer service!!! Quick and reliable!!! Got me great tires for a…read moregreat price!!