They were great!!! Handled a wedding of mine flawlessly. Pleasure to work with, and were on time and good cost

Peter and his team provided wonderful Event Staff for a large party at Rosewood Event in Petaluma We were searching for a staffing company that can provide Event servers in the Petaluma area to For a sit Down Dinner ,Clear glassware,plates and pass appetizers and help keep the Event clean We Call Peter on a Monday and he had the event staffed and booked and all of it coordinated by Wednesday super efficient very detailed and followed up continuously checking to make sure the staff arrived on time they were very knowledgeable staff very attentive and Multi talented they help with all the task all with a smile and positive Attitude Peters price is really affordable Compared to the other staffing agencies we contacted Another five star aspect of his company is he doesn't Demand upfront payment like other staffing companies on yelp which we thought shows he is very confident in his staffs ability and shows trust in his staff that they will go above and beyond to make it a great day Overall from start to finish we really felt like it was a team effort their company wanted our event to be successful read more

Napa Phoenix Staffing - Amazing Servers with Plated meals ready to deliver to the table - Bartenders Near Me - Santa Rosa, California

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It turned out that a woman we'd worked with before could come, but Napa Phoenix was very prompt in communicating with us and telling us what their reasonable rates were... and very gracious when I cancelled. I will keep them in my file! read more

We hired Napa Phoenix Staffing for my daughter's wedding at Griffith Woods and I couldn't have been happier with the service provided. The bartenders and servers were top notch, so friendly, attentive and professional from start to finish. And the prices were very reasonable. I definitely recommend hiring them for your big event. read more

I'll start off by saying I don't believe in leaving an unfavorable review without first contacting the company and giving them the opportunity to make it right. After several emails with the owner who was completely dismissive with what I had to say, it's clear he is unwilling to do so. I hired 3 servers from Napa Phoenix Staffing for my wedding a few weeks ago. I had just over 60 guests at my wedding and we had wood-fired pizza. The caterer handled the food and buffet table, so the servers did not have a difficult job during dinner. However, not a single server was seen during this time. There were a few things that the servers didn't bother putting out on the tables including knives and a carafe at each table so guests could refill their water. Additionally, the plates and forks weren't all put out so some guests had to look for their own and wound up with plastic ware. They also had to go inside to refill their glasses with water. I rented 75 plates, forks, and knives which was quite a bit more than I needed but I wanted to ensure there were no issues. When the owner Peter responded to my email he told me that we hadn't supplied them with enough plates, utensils, and carafes. The rental company and I confirmed the amount of everything when we picked up the order the day before and when a family friend returned the items after everything was loaded into his car at the end of the night they confirmed that 75 of everything had been returned. So 75 of everything was dropped off at the venue, 75 of everything was loaded up into a different vehicle at the end of the night and returned to the rental company, but the servers and owner maintain there wasn't enough for my 63 guests. There may have been some plates and forks still in the crate or off to the side, but had the servers been present during dinner this issue would have been rectified. They were not. The owner also let me know that his servers said a lot of the work was happening in the kitchen indoors, but food was served outside and 100% handled by the caterers. The venue doesn't allow dishes or utensils to be rinsed off in their sinks, and tables weren't cleared until well after guests had finished. Bartenders handled the bar and all glasses. There was no work to be done in the kitchen. Ultimately, servers are an expensive service to pay for and I'm disappointed (to say the least) that some rentals went unused which was a waste of money, some guests wound up with plastic ware and paper plates, and all guests refilled their own water when I paid to avoid all of these things. Furthermore I'm shocked and disappointed by the owner's response and his complete unwillingness to even believe what I had to say. He dismissed it all and said that he checked with his servers who disputed what I and my guests experienced. It seems the servers account of their own performance was good enough for him to dismiss anything I had to say. After my experience and the owner's overall lack of concern, I would unfortunately not recommend Napa Phoenix Staffing and will be sure to let my family and friends know to utilize another staffing agency for their events. read more

We hired High Hand Staffing for my wedding at Gloria Ferrer Winery since our BBQ caterer was not full-service and we had to staff our wedding with waitstaff. We went with HHS because they offered the most reasonable prices in the wine country area and their very good reviews on Yelp! The owner Peter Wallace is great to work with and answered my emails within the same day. HHS provided full-service including including setting linens, dinnerware, glassware, brewing & serving coffee, cutting & serving cake, and rinsing/organizing all the rental plates & glassware. Peter is 100% committed to customer satisfaction that he even was willing to cover the cost of the missing linens when Bright Event Rentals reported that I was missing 13 napkins and a table drape! read more

Peter wallace runs a classy staffing company for all your needs. I should have written this comment Three Years ago. I recomend high staffing not only they are friendly, but very profesional. I have hired high staffing several times and will continue to do so. support local small own businesses!!! read more

Napa Phoenix Staffing - Bartenders Near Me - Santa Rosa, California

Man, I really went into this wedding planning thinking I would be writing a 5 star review about Peter and High Hand Staffing, unfortunately we were promised the moon and stars and ended up with some pretty unfortunate moments and disappointments. If you work with Peter beware. Below are the reasons I would not recommend High Hand -- He provided staff under what he recommended --He told us right before the wedding that many of the services he had promised us would actually be an issue. We had multiple email exchanges but when I tried to call him panicked the week before the wedding to sort things out and get everyone on the same page HE NEVER RETURNED MY CALL or emailed back. --He gave us an event checklist where we would put down what we needed/expected to be set up, this included table decor... then when he received it told us they usually don't do that - that's "usually the florist's job". Well we initially hired his staff because he said they could take care of things like that, so the pushback was disappointing. He did eventually agree to have his staff take care of that but we had to hire two more laborers elsewhere at the last minute to take care of things he had capabilities to do and then wouldn't be able to. --The day of the wedding HE LEFT SHORTLY AFTER HE GOT THERE AND NEVER CAME BACK EVEN WHEN THERE WERE ISSUES WITH HIS STAFF AND THEM COMPLETING THE DUTIES HE PROMISED. Set-up was not even done yet, when he left, and he did not check out with the coordinator or ensure his staff had everything they needed, even though the timeline and needs were sent to HIM and not his servers. He had told us prior that by hiring him and his team, he would be there managing his team. At the end of the night when there were issues of garbage, etc, I stood there as his staff tried to get a hold of him and he eventually texted back that any other issues were our fault. --A server actually came up to me to roll her eyes about the coordinator when I had just sat down at the sweetheart table which I thought was super unprofessional. Maybe if her manager, Peter, had been there and followed the timeline we sent (and that he requested) there would not have been so many issues. She was supposed to be directing you, Peter, not your staff. Chain of Command. --The staff was supposed to assist with bringing the dessert table out to the dancing area during dinner, WITH FORKS FOR THE BRIDES AND SPECIAL CUTTING UTENSILS. This was all listed in detail in the timeline we provided to Peter. None of this happened. We used a butter knife -_- to cut the cake and plastic forks that a guest grabbed for us. This was truly the most disappointing and egregious error, as the desserts and cake cutting are such a staple of a wedding. We spent hundreds of dollars on desserts and they came out so late that our photographers were already packing up by the time it all came out. --The bartender, Trevor, was unfriendly when I, the bride ordered a drink (my one of the entire evening because I was so stressed)... did not even say congratulations or smile at me. Then after the wedding I have multiple accounts from guests that he was handing out entire wine bottles to them!! I told Peter this and his rebuttal was that my coordinator was drunk and the bartender had denied this. THIS IS YOUR CLIENT'S PROPERTY, TREVOR AND PETER. --One of the stressors at the end of the wedding was that Peter had promised that one of their services was to rinse off rental dishes and have them repackaged. NO WHERE on the event checklist does it say we need to provide rinsing station. He saw the venue, he knew there was not a kitchen. He saw our rental list and event checklist, he knew we did not have this equipment and did not make any comments if he needed other things for his staff to perform the services he promised. So I got to deal with a bunch of scared servers at the end of the night who said they had tried to scrape as much into garbage bags as they could, and that Peter told them to just leave it. Then I got to go back and forth with the Peter and the rental company about dirty dishes. --His servers went out of their way to make sure we tipped them in cash, telling my Maid of Honor that if we tip on the invoice, Peter takes their tips and does not distribute to them --After the wedding he was aggressive in emails, unprofessional, sarcastic, and unapologetic. Just a truly disappointing experience, made even more disappointing by the follow up. We really thought High Hand was going to be the best vendor we hired. If you find a company that provides similar services, I would check them out. I will never use this company again. I realize with weddings that there is a social convention that we should be gracious and focus on the good things and etc etc, but I also have realized that that might be why wedding vendors do not have as many poor reviews. Well this is a PSA. read more

I cannot tell you enough about Napa Pheonix Staffing. They really care about their clients and their staff. The quality and commitment Peter Wallace provides is really above and beyond the rest! I am thrilled that there is a professional in Hospitality from the Sonoma-Napa Wine Country here to provide great staff to the Pheonix metropolitan area. Thank you Peter for a great party! read more

Wow what a great company to hire for an event not only were they professional but wow what service! I have only seen service like this at five star hotels and some of the great restaurants of the world! The owner Pete was knowledgeable about everything and new exactly what needed to happen with such a great price! I have already recommend him to all my friends. 5 Star 5 Star 5 Star !!!!!!! read more

If you're in a bind and you have the time to pick up the phone and call Napa Phoenix staffing you picked the right people to help you with preparation of your meal, service , cleanup. Peter & personnel are absolutely the best professional staff I have ever come across and I throw parties all the time! Peter, the owner steps up to the plate and hits a homerun every time. I could not have been more pleased to throw a Thanksgiving sit down dinner party for 22 people and relax and enjoy my company the entire time and eat until the cows come home. Because the turkey wouldn't they were on the table. Ha ha happy Thanksgiving Happy Hanukkah & Merry Christmas to all read more

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I hired Peter, the owner of High Hand Staffing, to bartend a fairly large and hectic party in my home over the holiday period. He was prompt to respond to me before during and after the event. He showed up on time, dressed smart, had all his own bar kit/tools and a great attitude. The party was very hectic at times (80-100 people) and his service and great attitude never wavered. He was willing to make complex cocktails, Ramos Fizz, Old Fashioned & Moscow Mules.....which I appreciated. If I needed staff for an event again in Sonoma County, I would not hesitate to contact Peter. He represented his business well and I was very satisfied at the end of the evening. Nice guy! read more

If you are looking for professionalism and efficiency in your waiting and bar-tending staff, High Hand Staffing is the epitome of this. From the very beginning Peter was a pleasure to communicate with. He clearly works around the clock, because I would get responses to my 1am emails extremely quickly and thoroughly whenever necessary. This is very appreciated when you are a do it yourself planning bride! On the wedding day the staff was so attentive to our guests and extremely polite!! My husband distinctly recalls a moment when he came around a corner where one of the waiters was carrying a heavy box and the waiter politely stepped to the side and insisted my husband go by first. This may seem like a little thing, but that kind of courtesy is important and it was very appreciated by us both. They were also extremely flexible when we started to have some kitchen technical issues. They adjusted how they were doing things without skipping a beat! On your wedding day, having staff that makes things work out no matter what, is priceless! We can't say enough fabulous things about the kind service we were given by this company!! You helped make our day the dream we always envisioned! Thank you! - Tom and Stephanie June 18, 2016 read more

Napa Phoenix Staffing - Ready for the party to begin! - Bartenders Near Me - Santa Rosa, California

As a Wedding and Event Planner in the Napa/Sonoma area I use staffing companies regularly. It is always a struggle to find reliable and experienced servers and bartenders for my events but not with NAPA PHX Staffing. Their staff always comes prepared to any task at hand and whenever I use NAPA PHX Staffing I am consistently receiving compliments from my clients after events. I have worked with owner Peter Wallace on countless events over the years and couldn't be more pleased with his efficiency and hands on approach. He is always available before and throughout each event making sure his people are giving the level of service NAPA PHX Staffing marks its name by. I would recommend them over any other staffing agency around. read more

I reached out to Napa Phoenix staffing for a bartender at a large birthday party with 50 friends. I'd never hosted a party that big before, but Peter's services completely exceeded my expectations. He responded to all my emails quickly, offered suggestions for the setup, and was fantastic at the party. Peter was friendly, fast, neat, professional bartender who kept everyone happy. As his shift came to an end, he even converted the bar to a self-service station for those who wanted to keep drinking. His prices were more reasonable than other quotes I received, and I would absolutely recommend Napa Phoenix to anyone needing bartender staff! read more

As the owner of an event venue in Sonoma County, we often need hospitality staff when we don't have a full service caterer, and I always call High Hand Staffing. Their personnel are always well trained and professional, show up on time and impress our guests. The owner, Peter Wallace, always comes through even on short notice, and makes an effort to send people that have worked here before and know the ropes. I highly recommend High Hand staffing for any of your event staffing needs. read more

Peter and his staff were incredibly helpful, efficient and wiling to complete any task. I highly recommend them!

May 2015, my wedding clients hired a caterer that BBQ'd only,which meant we needed staff to take care of all the jobs, such as setting the table, helping with setting up the appetizer stations, backing up the bartender, butler passing post ceremony cocktails, taking care of the guests during dinner, and setting out dessert station. From the moment I spoke to Peter I was able to have an intelligent conversation about all the needs to be filled in. I was reassured that all his staff are professionals that work these types of positions in their daily lives. They proved that throughout the event. Willing, helpful and skilled. Peter has a voice of confidence, plus the experience to know what was needed and when. I was impressed with the fact that they did not depart until EVERYTHING was cleaned up as one would expect from a very conscientious catering company that provides this service. Peter and staff touched my heart when they stepping in to save the day; the bread was forgotten and one staff person drove 30 miles away to pick the order. WOW! I highly recommend High Hand Staffing for all staffing need, whether a special event, business, or holiday - anything, as they have such skilled people with creative ideals. Pricing was excellent and worth every single penny+ much more! They have the experience that many customers may not know and they can just step in and keep the flow of the event SEAMLESS. read more

They are great for on-call staffing! We use them regularly, and they have saved us many times. Always reliable and dependable, as well as very quick to get back to you! Will continue to use, and highly recommend! Thank you Peter & Staff! read more

We hired a couple of servers to help with the setup, wine service, and tear-down of a very small winery wedding. They were prompt, prepared, friendly, and professional. No hesitation in using their services again. read more

These guys are awesome. We hired a crew of 5 for our Sept. 3, 2016 wedding. Peter and his staff were timely, efficient, and incredibly hard workers. They filled in for us because our caterers were not full service. High Hand did everything from tearing down chairs, to serving and bussing food, to trash disposal. They were incredibly attentive to guests. They went above and beyond our expectations. I recommend this service to everyone. I trusted them completely and enjoyed working with Peter. Lauren L read more

Napa Phoenix Staffing is just wonderful. Peter and his crew staffed our wedding in Vallejo, CA in April and they were fantastic. Staff was warm and friendly and did an outstanding job with everything. Peter is wonderful to work with. He's really organized and on-top of everything and just a very nice guy too. We really enjoyed and appreciated everything they did for us. They went above and beyond to make it really special day. Highly recommend them. read more

I was hired to cater an event that had hired High Hand Staffing. Working with Peter and his crew was an absolute pleasure. They were prompt, attentive and on task. They went above and beyond to help me and ensure that all the guests were well taken care of. Would not hesitate to hire them. read more

I could not have better things to say about this company! Peter and his team of 7 staffed my wedding over the weekend, and did an amazing job. Dealing with Peter to begin with was easy professional and delightful! Finding a good staffing company was beyond difficult and the moment i hired High Hand Staffing it was a walk in the park. Prices were fair, and reasonable. Apparently at my wedding there was a HUGE problem withe catering company and my buffet turned into a plated dinner without my knowledge. It was without my knowledge because Peter and his team made it look effortless. They even had an extra hour at the end and helped stack chairs and gather centerpieces. They re truly a 5 star company, and If you're reading this yelp review, and wondering if they are the right company for you, trust me they are! Thank you again to Peter and your amazing team! read more

We hosted a party for 30 people and hired High Hand Staffing to help us. The owner, Peter, was professional, great to deal with, prompt. Everything went very smoothly. His staff showed up on time and they were busy throughout the evening making sure our guests had food and drinks. We will definitely hire High Hand Staffing again! read more

High Hand Staffing handled our son's wedding at a Sonoma winery recently. Their staff was wonderful, helpful & professional. They did a great job! read more

Can't say enough good things about Peter and his crew. We have hired Peter and the crew to assist with our catering company multiple times this summer. Mostly for bartenders. They are incredibly professional and personable. All of the staff members will go out of their way to make sure the event in successful. Thank you guys for taking the stress out of off staffing events! read more

Their servers and their expertise was an enormous help on a very high end and intricate event. Could not have done it without them. And what they didn't know, they were easily trained and picked up the skills very quickly! My highest recommendation from a 24 year veteran in the event biz!! read more